Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Voir plus
L'entreprise a répondu
The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Voir plus
Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles promotionnels
- Service de développement des affaires
- Services aux entreprises
- Fournisseur de produits promotionnels
- Magasin de fournitures scolaires
- Entrepôt
Écrit par l'entreprise
More than just Merchandise. Meaningful Merchandise. Exceptional People.
Coordonnées de contact
ESAM, Carluddon Technology Park, Carluddon, St Austell, PL26 8WE, St Austell, Royaume-Uni
- 0345 634 2935
- feedback@fluidbranding.com
- www.fluidbranding.com
4,5
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Recommended
Great communications, top quality products, realistic delivery time. Recommended.
5 février 2022
Réponse de Fluid Branding
Great review! Thanks for choosing Fluid.
Our company has ordered customised Moleskin Journals
Our company has ordered customised, logo products from Fluid Branding for several years now. The ordering process is easy, the service is excellent, and we reliably receive quality products. It's a grand experience from start to finish.
4 février 2022
Réponse de Fluid Branding
Thanks for your awesome review!
This was our first time using Fluid…
This was our first time using Fluid Branding to buy our company merchandise.The staff were very helpful and provided great customer service. They ensured we were happy with the products before sending them out. We would definitely not hesitate to use them again.
2 février 2022
Avis spontané
Réponse de Fluid Branding
Thanks so much for your review! We look forward to working with you in the future.
We buy our Company Calendars from Fluid…
We buy our Company Calendars from Fluid Branding every year. They're always fantastic quality, our customers love them. The team are always wonderfully helpful and easy to deal with, delivery is usually ahead of schedule and they basically make it a very straightforward and easy experience.
Thanks to all!
27 janvier 2022
Réponse de Fluid Branding
Thanks so much for your brilliant review!
Réponse de Fluid Branding
Thanks for your review!
Thank you
Dear Fluid Branding Team,
thank you for the great collaboration and outstanding support on all merchandise needs!
24 janvier 2022
Réponse de Fluid Branding
Go team! Thanks for your great review.
Great company to deal with
Great company to deal with. Very efficient and on time. Products are always of a superior quality. Good having an Irish rep to work with.
22 janvier 2022
Réponse de Fluid Branding
We're so happy to hear this - Thanks for choosing Fluid.
Excellent Service and delivered exactly…
Excellent Service and delivered exactly on time despite Christmas!
Thank you
19 janvier 2022
Réponse de Fluid Branding
We're so glad that we could provide excellent service for you - Thanks for choosing Fluid!
Quick communication and good quality…
Quick communication and good quality print and promo item (we purchased swiss gear backpacks)
Delivery lead time was not too bad either considering order was placed over the Christmas period. We received them on the 5th of January.
17 janvier 2022
Réponse de Fluid Branding
Glad to hear it! Thanks for choosing Fluid.
Excellent service
Highly recommend Fluid branding for you company merchandise.
Right from the start they couldnt be more helpful with the requirements we needed for our company products.
We will definitely be using Fluid branding in the future.
14 janvier 2022
Réponse de Fluid Branding
We're so happy we could provide a great service for you, and we look forward to working with you again in the future!
Service is very efficient and very…
Service is very efficient and very quick. Very responsive and always helpful. Great product.
14 janvier 2022
Réponse de Fluid Branding
Great review - Thank you!
I love these people
I love these people! Excellent customer service and communication. On time with the delivery! I will use them again for my swimming school!! :)
28 décembre 2021
Réponse de Fluid Branding
Thanks for choosing Fluid!
We are very happy with the service and…
We are very happy with the service and the product
28 décembre 2021
Réponse de Fluid Branding
Great stuff - Thanks for your review!
Excellent product and service from…
Excellent product and service from start to finish, highly recommended
24 décembre 2021
Réponse de Fluid Branding
Excellent review! Thanks so much.
Unresponsive and unapologetic
I've worked with Fluid in 2020 and had a great service, so I thought to work with them again in November 2021 for our new merch but the service changed drastically for the worse. Our account manager was unresponsive and sent us proofs to approve of a completely different product after 3 weeks of back and forth emails and a very thorough briefing - when confronted with this, it turns out the items we had budgeted, approved and paid for were out of stock and they were very unapologetic about it, leaving me with no choice but to cancel the order and frantically look for another supplier on short notice. We've made a formal complaint and the manager was very thoughtful and issued a refund which we appreciate - however the service from the account manager was terrible.
22 décembre 2021
Avis spontané
Réponse de Fluid Branding
We're really sorry to hear that you have received customer service which is not up to our level of standard that we usually provide. At Fluid we aim to make the whole process as positive as we can. We're glad that we could offer you a refund to try and amend your experience with us, sorry again for any inconvenience caused.
Quite simply the worst experience i…
Quite simply the worst experience i have had with a supplier for some time.. Constant lies, over promised, under delivered, product substandard and not as per proofs. Told me I had been refunded which again was another lie. These guys are simply middle men, spend some time and find a direct supplier.
21 décembre 2021
Avis spontané
Réponse de Fluid Branding
We're really sorry that you have had these issues with your order. We want your experience of working with Fluid to be as positive as possible and this isn't the service that we wish to provide for our customers. Rest assured your refund has been issued and we apologise again for the inconvenience.
Slow delivery, damaged product
I requested a specific delivery date during my initial enquiry and was advised that date was achievable however once I had placed the order the delivery date kept getting pushed back and orders didn't start getting delivered until 2.5 weeks later, this was partly due to issues in Production from my understanding. This was a large corporate order that was planned so it was not ideal that delivery was so delayed. When I received the product it was also damaged. I wouldn't choose to order with Fluid again.
20 décembre 2021
Réponse de Fluid Branding
Hey! Thanks for your review, really sorry to hear about the problems with your order. I will get in touch with the account manager and look into this further - I'll be in touch with you when I have investigated this further.
Réponse de Fluid Branding
Thanks for your review!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.