Freeola & GetDotted Avis 

374
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Voir plus

Noté 5 sur 5 étoiles

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Voir plus

Noté 3 sur 5 étoiles

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de connexion internet
  2. Fournisseur d'accès Internet
  3. Service d'hébergement de sites web

Informations provenant de diverses sources externes

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(374)

23 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Been with Freeola so many years

Been with Freeola so many years and have had very few problems. Service has been very reliable, to the extent I have not had to contact the help line. THe cost is reasonable.

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Try Freeola, they are great.

The new fibre line I have is definitely an improvement and with the removal of incoming calls no one wants to sell me a car warranty. Brilliant. The guys on the customer service line are excellent and have done loads or work for me to reduce spam emails. All in all, a great company

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

First Class Service 100% of the time.

First Class Service 100% of the time.
Never had a problem in over 20 years of service.
Tech support has always answered my questions quickly and more importantly, correctly.
Would never consider going anywhere else for web hosting and email service.

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Tech Support and Service at a Fair Price

Been a customer of Freeola and GetDotted for more than 2 years. I rely on them for ALL my emails, my 2 websites and my 3 domains. Where most companies hand you to an AI bot or worse, these companies provide clear, comprehensive and fast answers that are logical and written by an intelligent and very helpful human. I sincerely hope that Freeola/GetDotted will be able to continue their extraordinary level of tech / sales / other support.

FREEOLA/GETDOTTED: THANK YOU. YOU ARE GREAT.

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

I've always had great service from Freeola and GetDotted and prices are very competitive.
I'm not an IT expert but most queries can be resolved easily via the website and when I've needed 'extra' help the staff are friendly, knowledgeable and helpful.

15 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Freeola provides great value services

Freeola provides great value services, all on reliable, high speed servers based at secure data centres in the UK. Their Support team, also based in the UK, are all very experienced technicians, totally dedicated to helping you.

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely highly recommended

Ive had my domain hosting and email services by Freeola for what must now be oer 20 years, and been with them since the '90s when they were Special Reserve. They have been excellent and consequently i take them for granted. Absolutely highly recommended

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I've been using Freeola regularly for…

I've been using Freeola regularly for about fifteen years. I've found it one of the cheapest providers out there and they are consistently reliable. There's always someone there to help with phone enquiries too, a great help to speak to someone human in these days of chatbots. They've had one or two surly people on their helpline over the years, but they've always helped and they have a huge amount of knowledge. I'm not a techie but I managed to build my own professional company website, which my clients always raved over. I've only had one or two brief outages in fifteen years. I recommend them highly, especially to people who want an easy way of building a website, or even buying domain names and email addresses. I've also recommended Freeola and GetDotted to several friends over the years. These days I have several businesses, and use Freeola for all of them.

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Been with Freeola for nearly 25 years = Reliable

I have been with these for nearly 25 years and never had a service issue or needed to look elsewhere. My forwarding email always works and the dashboard works well on any of my devices. One niggle is, that after moving to the Channel Islands, they show little interest in deducting VAT or making it cheaper to access regular updates of my website, but I was with them before moving from the UK so I have worked around it. The fact that I have remained with them since moving is testament to my satisfaction with the company. Overall, 4.5 stars

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Been using them for years

Been using them for years, always keep me informed about any changes to service or price. Not restricted to using their router can use my own. Easy cheap website hosting and tools, control panel is easy to understand and use. Very helpful if I have any problems on connection line or hardware.

1 août 2024
Avis spontané

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