Freeola & GetDotted Avis 

374
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Voir plus

Noté 5 sur 5 étoiles

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Voir plus

Noté 3 sur 5 étoiles

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de connexion internet
  2. Fournisseur d'accès Internet
  3. Service d'hébergement de sites web

Informations provenant de diverses sources externes

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(374)

23 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Over 10 happy years and counting.

I have been with freeola for over 10 years using thier hosting services. Every problem i have had, most due to my own inexperiance, they have been extremely helpful and swift in tjeir responce.
I would not hesitate to ecommend them.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Freeload gives me a fantastic service

Freeload gives me a fantastic service. I have been a customer for many years and have always had great advice and service. Freeload host my email addresses and everything works incredibly well. Billing and payment is easy and domain renewal is a dream! Just what anyone would want from a domain host.

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

I've been using freeola email and services for more than 15 years. I've never had any issues that weren't fixed very promptly and politely. Great service, would recommend highly.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Never disappointed.

I have dealt with Freeola and Get Dotted for about 25 years now and have never been disappointed with their products or services.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Ten years of great service.

I have been with Freeola for over ten years, on a few occasions I have had issues with the broadband connections related to the local wiring or exchange. Freeola have always been most helpful and effective in getting these problems fixed by BT -who are responsible for these issues.

The technical staff have been kind and understanding, explaining how to resolve re-booting the exchange and very speedy in getting larger issues such as overhead lines breaks resolved.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Firs Class Service

As a long standing customer since the days of dial-up and later ISDN and now full fibre Freeola has always provided a first class service in every respect - especially customer service.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Freeola's web hosting and email servers

I've been using Freeola's web hosting and email service for 17 years now and had an account with them for 2 years prior to that. They have resolved the very few technical issues I've had very quickly they turned out to be user errors, not faults with the system. I now run 3 websites through them with no problems at all

25 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

A great internet service provider

I have been with Freeola (previously part of Special Reserve) for getting on now for 28 years, and have always found them to provide a reliable Broadband and hosting service for a good price.

They are very helpful when needed and long may this continue. Just hoping they will be there for me when we all have to switch to digital voice :(

Keep up the good work!

6 août 2024
Avis spontané
Logo de Freeola & GetDotted

Réponse de Freeola & GetDotted

Thank you very much indeed for your review and feedback. Freeola Voice is already available and we will be glad to help you through the transition from copper wire to VoIP when the time is right for you. We traded as a sister operation to Special Reserve Discount Club until 2005 when we became Freeola Limited.

Noté 5 sur 5 étoiles

Excellent and Professional Always

I have been using Freeola for at least 3 decades through different evolutions of websites both personal and business related... The service has been nothing less than excellent, technical issues have been resolved immediately and without any down time. Questions I have had with content or usability have had professional and free advice and made me feel totally confident in website management. I would and have reccomended Freeola often to colleagues and friends alike...

6 août 2024
Avis spontané

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