FreestyleXtreme Australia Avis 

693
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time I've dealt with freestyle extreme. Ordered an Endeavor Archetype 162 at a fantastic price. Received the board in under 4 days from New Zealand to our residence in Australia. Came well bubbl... Voir plus

Noté 5 sur 5 étoiles

Great price and recieved my sidi crossfire boots in 8 days (uk to Australia).Bought a pair off fc moto Germany,Australia post lost them and fc moto don't respond to emails or answer their phone so not... Voir plus

Noté 5 sur 5 étoiles

Trusted excellent group I enjoy purchasing goods I need through freestyle extreme Every thing I’ve purchased has arrived in good condition at a good time no stuff arounds Good quality products I re... Voir plus

Noté 5 sur 5 étoiles

Always get excellent service from FreestyleeXtreme have been buying clothing for my son from them for years now. Always get quick accurate deliver. Excellent communicate with staff if needed. Always... Voir plus

À propos de l'entreprise


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4,6

Excellent

TrustScore 4.5 sur 5

693 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,6

Tous les avis

(693)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent products

Excellent products, prices and service, recently bought the new Fox proframe helmet and couldn’t be happier, exceptional price and delivery was fast and reliable, would recommend this company to anyone.

16 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent product and customer experience!

Excellent product, excellent delivery time, outstanding price point and the customer service was second to none I have ever dealt with online! I highly recommend FreestyleXtreme!

15 août 2018
Avis spontané
Noté 4 sur 5 étoiles

Took a bit longer than promised to…

Took a bit longer than promised to deliver.

15 août 2018
Avis spontané
Logo de FreestyleXtreme Australia

Réponse de FreestyleXtreme Australia

Hi Steve,
Thanks for your 4* review & really sorry the courier in Australia misrouted your order which made it arrive a few days late.
Kind regards,
Karen, FSX

Noté 5 sur 5 étoiles

Good prices and fast shipping

Good prices and fast shipping. It was cheaper to buy from you guys than to buy from Australia. Better range of quality gear as well.

15 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Amazing costumer service

Amazing costumer service, unfortunately I had to return my item due it be a wrong size, transaction was made with no hassle at all.

8 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Awesome customer service

Awesome customer service, I ordered knee pads for a birthday gift and when they didn't arrive and it was discovered they were being held in customs for unknown reasons FreestyleXtreme sent another pair straight away no questions. In the end both pair arrived and they made it simple for me to return the second pair. Will not hesitate to purchase from them again, extremely satisfied.

28 juillet 2018
Avis spontané
Noté 2 sur 5 étoiles

Sent wrong product twice

Was sent the wrong helmet twice. Had to wait months from when I ordered it until I got the correct helmet. Communication was good throughout.

27 juillet 2018
Avis spontané
Logo de FreestyleXtreme Australia

Réponse de FreestyleXtreme Australia

Hi Adrian,

Many thanks for the feedback.

First of all our dearest apologies for the long wait in getting you the correct helmet. It was in all honesty a very unfortunate mix of errors that ultimately lead to the 2 incorrect helmets being sent to you. Since the listing was uploaded with the wrong imagery and those images being of a "Special edition helmet" instead of the one advertised in the description, it was rather complicated in getting you the one you saw online.

Though I understand this whole scenario took quite long to resolve, I am thrilled that you're now one of the few owners of this special design. Please note that we got our supplier to reach out to the brand in Italy and that the brand manufactured this helmet for you, leading to the long wait.

Understandably this was not at all what you had in mind, when you chose to purchase from us, so again we do appreciate your patience throughout the whole process.

Have a great weekend and rest assured, that if you're willing to give us another chance, that we'd gladly make up for it :)

Best regards,
Falk
FsX Customer Care

Noté 5 sur 5 étoiles

I found this business to be very…

I found this business to be very customer-focused, and extremely professional and knowledgeable about the different needs of their customers. I live in Australia, and had already placed and paid for my order (Shoei helmet); and I was contacted by the customer service team to let me know that the helmet was compliant under Australian law, they would cancel the order with a full refund if I decided not to go ahead. I was able to easily track my order, and even though I’d paid the extra to have it shipped more quickly, it still arrived 2-3 days earlier than promised. I would happily do business with this company again; and I encourage them to continue with their already excellent standards.

26 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Outstanding

The most amazing, dedicated staff I have ever dealt with. They went above and beyond to meet my needs. Cannot fault them.

26 juillet 2018
Avis spontané

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