Fresh Motors Avis 

376
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... Voir plus

Noté 5 sur 5 étoiles

Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating custom... Voir plus

Noté 5 sur 5 étoiles

The service I received from Fresh Motors was exemplary - ease of booking with excellent communication both online and by telephone. The job itself was completed very quickly - booked late on Saturday... Voir plus

Noté 5 sur 5 étoiles

Took my TT in for an MOT at Fresh Motors and as always, couldn’t fault the experience—friendly and professional. The whole team are brilliant, techs and front of house staff, it’s genuinely a great ga... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Garage automobile

Écrit par l'entreprise

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

376 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(376)

140 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fresh Motors was a great company to deal with

Fresh Motors was a great company to deal with. Kieran was excellent everything was done straight away made the whole experience stress free. When I picked the car up everything was ready no waiting about. Excellent service from Kieran

Thanks Mark

15 septembre 2025
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Réponse de Fresh Motors

Good morning Mark,

thank you for your 5* review based on the experience that you received with not only myself, but the whole of the Fresh team and to hear that we exceeded expectations is always what we plan to do.

We wish you all of the best with your new vehicle and if you ever require any assistance for maintenance or even a new vehicle, please do not hesitate to pop in or give us a call!

Kind regards,

Kieran Alzate

Noté 5 sur 5 étoiles

Professional from start to finish

From arriving to look at perhaps finding a car. Kieran was very helpful. No pressure put on us. There to answer any questions. Went out of his way to help us decide.
Very professional reception area.

15 septembre 2025
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Réponse de Fresh Motors

Good morning Diana & Graham,

thank you so much for your 5* review based on your new purchase of our wonderful Seat Arona. We were pleased to have had the opportunity of dealing with you both and ensuring that everything was smooth and enjoyable.

If we can ever be of any help in the future, please do not hesitate to contact us and we would welcome you back!

Kind regards,

Kieran Alzate

Noté 5 sur 5 étoiles

Excellent friendly service as always

9 septembre 2025
Avis spontané
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Réponse de Fresh Motors

Good morning Mark,

thankyou for your 5* review based on your recent experience with us.

If you require any assistance in the future, please do not hesitate to ask and we welcome you back at any point.

Kind regards,

Kieran Alzate

Noté 5 sur 5 étoiles

RAC warranty claim

Excellent service from David in getting my RAC warranty claim through. It took some doing with challenges on the way but persistence paid off and David managed to get the whole claim paid for (excluding diagnostics). My car spent nearly 4 weeks in total with Fresh but I was kept up to date at all times. No issues with any of the work that was carried out by Fresh motors.

9 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good sales service from Kieran

Good sales service from Kieran
Thank you
Regards John

26 août 2025
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Réponse de Fresh Motors

Good afternoon Jennifer and John,

we appreciate your 5* review based on your recent experience with us on the purchase of your new Honda Jazz.

We hope that you are enjoying the car and that is fits all requirements that you had when initially in the market.

If there is anything that we can do to help in the future, please do not hesitate to ask and we would be more than happy to accomodate.

Kind regards,

Kieran

Noté 5 sur 5 étoiles

When we arrived to look at the toyota…

When we arrived to look at the toyota hilux keiran met us and let us inspect the vehicle and take it a test drive, nothing was too much trouble . We arranged payment and because we lived 4 hrs away they arranged delivery when all the inspections were completed.
On the day of delivery we were called to let us know how far away they were.
We could not ask for anymore,they were all very pleasant.
We are very pleased with our vehicle.Best sales people we have ever dealt with.

28 août 2025
Avis spontané
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Réponse de Fresh Motors

Good morning Sandra,

thank you so much for your 5* review based on your recent experience with us on the purchase of your updated Hilux.

We truly hope that this does the both of you extremely well and that you have many miles on the road in enjoyment.

If there is ever anything that we can do, please let us know, no matter what the situation.

Kind regards,

Kieran Alzate
Product Specialist

Noté 5 sur 5 étoiles

Started to use Fresh Motors 3 years ago…

Started to use Fresh Motors 3 years ago after a breakdown and the car needed repairs…service was so polite and helpful and the repair was completed the next day after Fresh collected car as it was undriveable…

Following that experience we have transferred all our servicing and repairs to Fresh as that polite and helpful experience has continued and in fact it’s like being one of the family when booking any work, friendly welcoming attitude from David, Dave and Grace. They now look after our BMW and Citroen C5 Aircross.

All work is fully priced ahead of being authorised and genuine OEM parts are used for all services and repairs.

If you’re looking for a quality service, we can certainly recommend Fresh Motors

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

A great selection of cars.

A great selection of cars to view and a lot of attention from the sales staff to make sure we were happy.

26 août 2025
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Réponse de Fresh Motors

Good morning Andrew,

thank you so much for your 5* review based on your recent experience with us on the purchase of your sons Hyundai Tucson.

We truly hope that this does the both of you extremely well and that you have many miles on the road in enjoyment.

If there is ever anything that we can do, please let us know, no matter what the situation.

Kind regards,

Kieran Alzate
Product Specialist

Noté 5 sur 5 étoiles

I was in the market for another car

I was in the market for another car, after having to let mine go due to age. I was considering purchasing a newer Fiesta but had heard about wet-belts being a concern. I spoke to David on the phone and he advised me on what to expect and how to maintain one of these vehicles. Really great advice!

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I spoke to Dave to get his advice…

I spoke to Dave to get his advice relating to my vehicle, a Ford Kuga diesel. I had concerns regarding the wet belt.
I had read that people were having issues which was resulting in large repair bills.
He said that Fresh had lots of experience with the issue.
Dave was extremely helpful and very knowledgeable and from our discussion I have changed my
vehicle to avoid the wet belt issue.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Knowledgable and polite staff

Called regarding a vehicle I own and spoke to David. He was very professional and very knowledgeable, giving me information on services available, including wet-belt services, which I didn’t know about. He made it easy to understand what is required and how I go about booking when it is due.

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience with fresh motors

Great experience with fresh motors. Spoke with David about the wet belt needing changing on my Honda civic he was really helpful and informative of when it will be due. Great advice given and really easy process. Highly recommend

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service as always

Wow what a fresh outlook to customer service. Can not believe the level of service and the extra mile these lady's & gentlemen will go to make sure the experience is A1. Big thank you to Grace who kindly ordered some trim parts from VW for my car and David & Dave on the front desk with keeping me up to speed every step of the appointment. Well worth the 10 mile trip to get to them for the service you receive. I will not be going anywhere else from now on. Thank you Fresh Motors

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service from David N, Kieran & Dale. I would not hesitate in recommending Fresh Motors to anyone

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

This was the first time taking my car…

This was the first time taking my car to Fresh motors to get the Wet Belt done. Very helpful and friendly staff. They gave my husband a quote and the end bill was very close to it.
When I picked my car up the receipt was explained to me in full which I thought was very helpful. Thank you Dave and David

29 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Adam was fantastic

Adam was fantastic, made the whole process effortless. Great customer service, felt really well looked after. Also the extra checks that are completed are reasuring and the valet before collection is a real bonus.

26 juillet 2025
Avis spontané
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Réponse de Fresh Motors

Thank you very much for your review, enjoy your new car!

Noté 5 sur 5 étoiles

Mot and repairs

Brilliant service from both Dave and David kept me informed about my car!credit to the company!!thank you to all for repairing my car as quick as possible

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Recent repair done for family car

Recent repair done for family car. Excellent service received from David. Works clearly explained with cost options. Repairs done quickly with detailed explanation following initial inspection. Far better service than I ever had from the main dealers over the years. Thank you.

16 juillet 2025
Avis spontané

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