Fresh Motors Avis 

378
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... Voir plus

Noté 5 sur 5 étoiles

Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating custom... Voir plus

Noté 5 sur 5 étoiles

I was delighted by the service I received at Fresh. Keiran was really helpful and supportive and the car I bought was great value and in excellent condition.

Noté 5 sur 5 étoiles

The service I received from Fresh Motors was exemplary - ease of booking with excellent communication both online and by telephone. The job itself was completed very quickly - booked late on Saturday... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Garage automobile

Écrit par l'entreprise

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

378 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(378)

142 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mot and repairs

Brilliant service from both Dave and David kept me informed about my car!credit to the company!!thank you to all for repairing my car as quick as possible

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Recent repair done for family car

Recent repair done for family car. Excellent service received from David. Works clearly explained with cost options. Repairs done quickly with detailed explanation following initial inspection. Far better service than I ever had from the main dealers over the years. Thank you.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service from Adam Moss

Great service from Adam Moss. Very happy with my purchase. Highly recommend the team at fresh motors.

4 juillet 2025
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Réponse de Fresh Motors

Many thanks for your review Shahed, enjoy the new car!

Noté 5 sur 5 étoiles

I mainly dealt with Adam Moss at Fresh…

I mainly dealt with Adam Moss at Fresh Motors, who is very professional, knowledgeable and sorted out any questions I had efficiently.
From start to finish it has been a pleasure dealing with Adam and the rest of the team at Fresh Motors, they helped me every step of the way.
I took ownership of the car today and am extremely pleased with the car and dealership.

3 juillet 2025
Noté 5 sur 5 étoiles

Prompt service.

Messaged them via WhatsApp at 5.30pm and within minutes had my service and MOT booked. Very quick and easy!

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Our new car

Quick, easy and thorough. Nothing was too much trouble and Kieran answered any queries we had quickly and with a smile.

27 juin 2025
Avis spontané
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Réponse de Fresh Motors

Good afternoon Jordan,

thank you for your 5* review based on the experience received by myself on the purchase of your new car.

We all hope that you enjoy it for many years to come and if you ever require any assistance, please do not hesitate to get in touch.

Kind regards,

Kieran Alzate

Noté 5 sur 5 étoiles

Excellent Service

I got my aircon re-gas done with Fresh Motors. The team made it stress free, with great customer service, all at an excellent price.

Would highly recommend.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fresh Motors Always Deliver

I have been to Fresh Motors multiple times now for services, MOTs and more recently a car purchase, and they always provide a great service! My most recent experience was for a major service on my aging Tiguan.

Understandably there were some issues raised on the complementary health check due to how high mileage the car is, but the service desk explained the issues clearly, didn't push or pressure me to spend money unless it was absolutely necessary, and made me feel at ease that the work I had carried out was the correct choice.

Everyone was pleasant throughout the process and I'm happy with the results.

In addition to this, my car I recently purchased from Fresh Motors needed some remedial work to sort some teething issues and they did a fantastic job of this - I'm really happy! They even dropped the car off for me free of charge.

Overall I highly recommend Fresh Motors both for their sales expertise and Service experience.

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb customer service experience

Not certain how this business arrived at its name but it has certainly been a breath of fresh air having dealings with their Watton garage. The level of Professionalism and customer service displayed by David Nichols was second to none. Several issues with my car which to the faint hearted would have resulted in a palm off but his determination to fix the problems and deliver a first class service has secured my 100% faith and trust in Fresh Motors … many thanks for you professionalism and dogged determination David. Excellent customer service.

5 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The team are really nice they explained…

The team are really nice they explained everything clearly there was no pressure to buy ,they are very experienced and helpful. Love my car

7 juin 2025
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Réponse de Fresh Motors

Good afternoon Sarah,

thank you for your 5* review based on your recent experience here with us at Fresh Motors on the purchase of your new Vauxhall Astra.

We wish you nothing but happiness in your new car and if you ever require any support down the line, please do not hesitate to get back in touch with us.

Kind regards,

Kieran Alzate
Sales Executive

Noté 5 sur 5 étoiles

Dropped in here while searching for a…

Dropped in here while searching for a replacement van.id looked at several other establishments before this with no satisfaction.kieran was very helpful in every way.from test drive to purchase.a polite and knowledgeable young man.good communication threw out the process.many thanks fresh motors

7 juin 2025
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Réponse de Fresh Motors

Good morning Dominic,

I can only say thank you for your extensive 5* review, not just in regards to myself, but the whole experience received at Fresh Motors on the purchase of your new Citroen Relay.

I truly hope that you have the best of times with the van and that is succeeds in every single journey that you ambition for it to go through.

If you ever require any assistance, please do not hesitate to give us a call and we would be more than happy to help.

Kind regards,

Kieran Alzate

Noté 5 sur 5 étoiles

David at Fresh Motors

David made my whole experience with Fresh Motors very easy.
From making the appointment right the way through to the after care.
He was very helpful, friendly and polite. Also, made a great coffee.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Very friendly staff and efficient too

Very friendly staff and efficient too. I needed an urgent mot doing and spoke to someone called David who helped me get one booked and sorted for when I needed. The service was fast, and the staff were very welcoming. I will definitely use them it again.

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Breath of Fresh (motors) air

Spent time talking to Kieran for most of day via email because I am abroad who was superb with his responses. He was very honest, patient and responded quickly with the information needed. I havent bought the vehicle but felt I needed to review because other dealers I have dealt with, which is many, were no where near as communicative, responsive or interested as Kieran and Fresh Motors. Thank you.

25 mai 2025
Avis spontané
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Réponse de Fresh Motors

Good morning Richard,

thankyou ever so much for leaving a review based on the experience that you received with myself yesterday on one of our fantastic vehicles.

Whilst it is a shame that we were not able to get you into the vehicle on this occasion, it was a true pleasure to have had the opportunity to have spoken to you about it and tell you about how we work and our comprehensive standards.

If we can do anything in the future to provide some help, please do not hesitate to get into contact.

Kind regards,

Kieran Alzate

Noté 5 sur 5 étoiles

The easiest car buying experience I have ever had

Everybody at Fresh Motors is friendly, helpful and provides fabulous customer service.

I bought a 10 year old Jaguar XJ and honestly the effort they went to in order to ensure that every little detail was to standard surpassed my expectations.

The buying experience is quick and easy with a zero pressure environment. These guys are so good I travelled 4hrs on trains just to pick the car up and I wasn't disappointed!

I am very happy and couldn't recommend them more highly.

21 mai 2025
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Réponse de Fresh Motors

Good morning Dave,

thank you ever so much for your 5* review based on your recent experience with us on your purchase of your new (to you) Jaguar XJ.

We are so happy to hear that the experience that you received with everyone as a whole was to your satisfaction and that the vehicle in question ticked every single box, even though you purchased it with just a video being sent to you.

Making the experience as effortless and prompt is always what we intend to do.

Please enjoy the Jaguar as much as you expect and if you do require any assistance in the future, please do not hesitate to contact us.

Kind regards,

Kieran Alzate

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