Brilliant experience from start to finish. The postage was incredibly fast, and the tracking was spot on, keeping me updated the whole way. The products themselves are of the absolute highest qualit... Voir plus
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29/08/2026 Hi everyone. I am updating my review, due to excellent customer service from Fridja. Sadly I had to send my oven back, which saddened me as it really is a lovely oven. If you’re thi... Voir plus
On recommendation I bought a portable blender that I’d never heard of to replace my Blendjet. It took a while to arrive, but that was UPS’s fault, plus packaging was pretty banged up and parts missing... Voir plus
Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!
Coordonnées de contact
Royaume-Uni
- info@fridja.com
- www.fridja.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Been trying all day for 6 hours now to…
Been trying all day for 6 hours now to even make an order, chose paypal as my preference but nothing happens, gives a card declined error (makes no sense as it was never selected) and the option disappears entirely leaving only apple pay? Whole experience has been a total nightmare id rather spend extra and go buy with someone else, what the hell happened to the days of just click and order? Its like they're trying to drive us away, well this company succeeded i wont be trying again

Réponse de Fridja
Fantastic Juicer
Fantastic Juicer, fresh juices every day and super easy to clean. I've tried numerous juicers and this is the best by far
Bought the wonder oven to replace an…
Bought the wonder oven to replace an airfryer and its terrible. It didnt bmget up to temp when airfrying and doesn't have a fan so is essentially grilling your food... chips were still raw after 30 min. Toast burned on top and was raw underneath. It doesnt do what it says and seems to be a poor rip off of the ourplace super oven. Customer service awful. Had to pay to return it :( . Would not recommend.

Réponse de Fridja
Slow juicer f2500
Love it. Negatives- the parts sometimes get stuck and dont come out. Positives- Good communication and customer service. They sent me a new one instantly after I communicated them regarding my issues. So, a 5 star it is

Réponse de Fridja
Best product with an amazing customer…
Best product with an amazing customer service. Clients comes first.
I choose this f500 because is the best product ever for smoothies. it easily beats ninja and the other products. But the best is the customer service. i asked them a repalce for the lower cap and they send me another f500 for free.. i am glad of this and shocked because they create a perfect product and they care so much of their customers that sometimes gross profit comes second! thank you Joanne and thank you fridja

Réponse de Fridja
Extremely quick and efficient oven that…
Extremely quick and efficient oven that has made our built-in oven largely redundant!

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A wonderful oven. 10/10
A wonderful oven. Traditional looking but with modern features like the digital display. Super easy to clean. Cooks food perfect and although it has big litre capacity it's footprint is not imposing.

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Firstly the cooker arrived prompt well…
Firstly the cooker arrived prompt well packaged and does everything I want. I haven't tried it yet but as soon as I get my glasses will do. I am a double amputee and my eye view is just perfect for a safe cook. Let you know when I try in sure I will be pleased

Réponse de Fridja
Airfryer/Oven
Ordered their airfryer/oven. Item came with a couple of large dents on top. Was quickly offered a discount or new item. As on show and they were large dents went for a new item. There was then issues around sending the other back which are too long & boring to go in to but I didn't feel like a valued customer by customer service and although happy with the appliance I wouldn't buy anything again from this company on that basis. However to reiterate the product itself is very good and would recommend.
Edit. I was contacted by the owner who has taken on board my feedback which is excellent. This is great customer care.

Réponse de Fridja
The f500 model worked once and after…
I received excellent customer service and support from Fridja and I highly recommend them. I bought an f500 blender and I had an issue at first but they resolved it for me.

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Amazing Countertop Oven
Great little oven - was looking for one free from toxic materials such as PFAS and this fit the ticket, great price as well, and very speedy delivery. Love the flexibility it has of range of temperature, and the different modes of cooking, so far has proved to be brilliant, speedy cooking without compromising on quality, and very easy to use. The actual oven style set up and interior light really helps it beat my old airfryer for me.
Great customer service, all enquiries were replied to efficiently and with good information.

Réponse de Fridja
I purchased Fridja f500 which was well…
I purchased Fridja f500 which was well packaged design was excellent and easy to use . However it did not seem to work around the seal could press micro switch which seemed good so contacted manufacturer who were so helpful . As purchased from Amazon they guided me through arranging return and replacement this was at 22.30 next morning about 9am was courier with replacement then later royal collected faulty one . This time all worked so must of been loose connection. Tried blending ice and no problem compared it ninja and found cut up ice much better and gave a finer blend with customer service this good highly recommend them and will buy other products from them . When any company manufacture thousands of products there are going be one or two failures but very happy with company so much was telling everyone at work how good they were .

Réponse de Fridja
Lovely airfryer
Lovely airfryer, tiny oven. Easy to use. Space saver Faster than a normal airfryer and believe me I have 4 other airfryers.

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I highly recommend this company's…
I highly recommend this company's products. They helped me solve my sweater problem and remove the wool clumps without any problems.

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Prompt service kept updated with…
Prompt service kept updated with delivery

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Great products - recommend
Easy to navigate website, great products at competitive prices. Bought the air fryer oven and the laundry steamer, both fantastic!
The air fryer oven is much more compact than I expected, so perfect in terms of worktop space. Looks smart. Simple controls, just getting used to the power as different to my compact air fryer so some trial and error needed. Also can switch off the fan which prevents lighter foods flying around. I've bought a stand with pull out shelf to rest the door on when open as it over extends and could be at risk of damage, also allows you to take out baking trays and place on the door to check if food ready. Loving it so far ...
Great service and speedy delivery. Parcels were well packaged and arrived safely with plenty of updates.

Réponse de Fridja
The 30l oven is compact but really…
The 30l oven is compact but really versatile. Plus the air fryer mode is blessing for me whilst carrying out renovations at home

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A great service
A great service, hassle received my order pretty quickly. Easy to set up straightforward instructions & very happy with it.

Réponse de Fridja
Fridja Super Oven Pro, Excellent bit of kit!
Waited a couple of weeks for my Fridja Oven pro but boy was the wait worth it! Bought for our motorhome as relatively low wattage compared to other cooking devices but would equally be at home in a bedsit, flat or boat -anywhere really. Well made and no nasty gases and easy to clean. Ran it twice for 25 minutes to burn off newness, lovely and quiet, and then cooked a chicken pastry which browned and crisped beautifully. I can't wait to bake cakes etc when we're away. Having all the cooking variables in one good sized space is such a boon. All in all thrilled with the form function and price

Réponse de Fridja
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