I bought the TV stand Comfivo Citrus II. It's beautiful and instructions were easy to follow for assembly. A drill is required. Only reason I'm not giving 5 stars is because delivery was delayed. I... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Honestly, hats off to the customer service team via Messenger. They responded almost instantly to all my queries, and after the order was placed, I found the same item cheaper, and they honoured the... Voir plus
L'entreprise a répondu
Got the Comfivo Terros desk in Walnut and it’s very sturdy. Came with paper instructions (diagrams). It also came with a video guide via a qr code and I found that incredibly helpful, made the process... Voir plus
L'entreprise a répondu
Superb experience with this company, everything packed really well, delivery took longer than expected, but everything else was 💯
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Elevate your living space with Furn-on.com, where finding the perfect piece is as simple as a few clicks. We are a trusted online store offering a wide selection of furniture for every room in your home. Whether you’re searching for a plush, statement sofa for your lounge or a serene, stylish bed frame for your sanctuary, our selection bridges the gap between timeless classics and modern trends. At Furn-on, we prioritize a seamless shopping experience and attentive service to help you create a space you love.
Coordonnées de contact
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The ward robe has broken hinges 2 doors…
The ward robe has broken hinges 2 doors fell off immediately The doors left a big gap between them. And appears noone wants to take responsibility. for replacent. Its the worst product I have ever seeni
11 octobre 2024
Réponse de Furn-On
Hi Susan,
We're sorry to hear about your experience with the wardrobe.
I can see we have received your report and following review, there are multiple examples where the company you have hired to assemble the product have not adhered to the assembly instructions. Using the images supplied by yourself we have highlighted areas where the assembly is not in line with the instructions and should be corrected, the doors certainly should not fall off. As per the e-mail communication with you, please reach out to our customer service team directly once the issues highlighted have been addressed and we can offer to provide further assistance if necessary.
Furn-On Customer Services
Highly recommended
There was a lovely oak table I wanted that I had seen on various oak furniture sites. Thought I would shop around for 5 mins on the internet before going through with my purchase. Found the exact same table at a significantly better price at furn-on. Communication great and good delivery experience. Table exactly what I wanted and delivered quickly and safely to North Wales. Highly recommended company.
16 octobre 2024
Réponse de Furn-On
Hi Peter,
Thank you so much for your wonderful review!
We're happy to hear that you found the perfect oak table with us at a great price. It’s fantastic to know that our communication and delivery met your expectations, and that the table arrived safely in North Wales.
We appreciate your recommendation and look forward to helping you again in the future!
Furn-On Customer Services
Great service
Company is great with communication and there to help with no problem if needed! Delivery within the time frame giving and great quality. Would definitely recommend and use again in the future!
11 octobre 2024
Réponse de Furn-On
Hi Chelsea,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our communication, delivery, and product quality.
We look forward to helping you again in the future!
Furn-On Customer Services
Very quick delivery.it looks as though it might be a little complex. However, we'll see. Very smart finish on wood.to build
Very quick delivery
16 octobre 2024
Réponse de Furn-On
Hi Rachel,
Thank you for your kind review!
We're delighted to hear that you were pleased with the quick delivery. We always work to provide a prompt service, and it's great to know we met your expectations.
Furn-On Customer Services
FIRST CLASS COMPANY
I cannot say enough good things about this company.
I had an issue with a Julian Bowen product bought from Furn-On. They responded immediately to my email, courteously and professionally, organised a replacement and were as I said First Class with Customer Service. I would not hesitate in using this company again or recommending them to my friends and family. Well done Furn-On
Sylvia Millar
9 octobre 2024
Avis spontané
Réponse de Furn-On
Hi Sylvia,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and that our team was able to resolve the issue with your product promptly and professionally.
If there's anything else you need, please don't hesitate to get in touch!
Furn-On Customer Services
Excellent service and quality.
I was so pleased with my flat-pack purchase, firstly with the initial ordering and delivery service and then the actual quality of the product (Lamp Table), at a very reasonable price.
Even though it was a challenge to me personally, due to very bad arthritis in my hands, I managed to complete the assembly task to perfection. Excellent quality and would highly recommend Furn-on. Thank you!
4 octobre 2024
Réponse de Furn-On
Hi Val,
Thanks for your kind words. We’re happy to hear you managed to get your lamp table put together without too much difficulty.
Anything more we can help with in future, do get in touch.
Furn-On Customer Services
Efficient and reliable
Efficient and reliable I was kept informed throughout the purchase and delivery
25 septembre 2024
Réponse de Furn-On
Hi Carol,
Thank you for taking the time to share your feedback. We’re pleased to hear that the steps we have taken to ensure our customers are kept up to date were helpful.
We hope you enjoy your new look bedroom.
Furn-On Customer Services
Fantastic raspberry accent chair
We ordered the raspberry accent chair on the 23rd of September, 2 days later its arrived, it's absolutely beautiful, we were a bit hesitant because of how inexpensive it was, we are so happy it's great
25 septembre 2024
Avis spontané
Réponse de Furn-On
Hi Simon,
Thank you for the review its great that you are so pleased with your new accent chair and that we offered it at a competitive price for you.
Furn-On Customer Services.
Comfortable piece of furniture.
The delivery men were polite and helpful. The recliner was easy to assemble and is comfortable so all good.
23 septembre 2024
Réponse de Furn-On
Hi Irena,
Thank you for your review we are delighted that you are so pleased with your new reclining armchair and that the delivery team were so helpful.
Furn-On Customer Services
Réponse de Furn-On
Hi Clive,
Thank you for sharing that both your new furniture and the service received were worthy of 5 Stars.
Furn-On Customer Services.
Quality furniture at excellent prices
Quality furniture at excellent prices. Kept informed from start to end of ordering and delivery process.
13 septembre 2024
Réponse de Furn-On
Hi Christine,
Thank you for sharing that we offered excellent value for money and great communication on your recent order.
Furn-On Customer Services.
Good coms
Good coms. Delivery on time. Pity the couriers damage the packaging. Its a miracle the goods were not damaged. No fault of Furn-on
4 septembre 2024
Réponse de Furn-On
Hi Gordon,
Its great to hear that you found we offered great communication to you with delivery carried out in the advertised lead time.
We are sorry to hear that the delivery courier damaged the outer packaging but its great to hear that it did its job in protecting the item inside throughout the delivery journey to you.
Furn-On Customer Services.
Great service.
Great service.
Order delivered on time. So happy with our table. Great quality.
4 septembre 2024
Réponse de Furn-On
Hi David,
Thank you for your review and sharing that delivery was made to you within the advertised lead time. We are pleased to hear that you are so happy with your new Dining Table.
Furn-On Customer Services.
Quality product.
Never used this company before but liked the look of the furniture, price was good so, go for it. Ordering was ok, acknowledgement of order and confirmation of delivery was really good and delivery was quick. On opening the very well packed unit I had ordered it was obvious how well made it was. I am really pleased with my purchase and will buy from Furn-On again. Thank you
28 août 2024
Réponse de Furn-On
Hi Alan,
Thank you for taking the time to leave a review. We're delighted to hear everything went smoothly with your order and you found everything straightforward with your order processing.
We look forward to being able to help you in future.
Furn-On Customer Services
Casablanca furniture
2nd time iv ordered from Furn -On ...quick delivery within 5 days. Ordered Casablanca unit to match the sideboard..beautiful furniture alot cheaper than other outlets/shops. Very impressed with this company.
28 août 2024
Réponse de Furn-On
Hi Michelle,
Its great to hear that your were so happy with your initial order from us that you placed a second order to add to your Casablanca collection.
We are pleased that you have found we offer great value for money without compromising on service and hope to see you shopping with us again in the future.
Furn-On Customer Services.
Only thing I would say delivery time on…
Only thing I would say delivery time on site is not right takes extra 2 day delivery team was. A1 2man team would buy again from then
23 août 2024
Réponse de Furn-On
Hi Martin,
Thank you for your review I have checked on your order and apologise as I can see we did take 3 working days for delivery to you rather than the usual 1-2 working days on this occasion.
Its great to hear however that the 2 man delivery team did a fantastic job delivering to you.
Furn-On Customer Services.
Réponse de Furn-On
Hi,
Its wonderful to hear that you found your new telephone stand to be of excellent quality and that delivery was carried out to you professionally.
Furn-On Customer Services.
Réponse de Furn-On
Hi Greer,
Thank you for your review and letting us know the ordering process was straight forwards with quick delivery to you.
Furn-On Customer Services.
Kitchen trolley cabinet
Arrived within days of ordering. Good quality at a great price compared to other stores prices.
7 août 2024
Réponse de Furn-On
Hi Victoria,
Its wonderful to hear that you found us to be competitively priced and that delivery on your new furniture was completed swiftly to you.
Furn-On Customer Services.
Réponse de Furn-On
Hi,
Thank you for your review and sharing that the process from ordering to delivery was seamless.
Furn-On Customer Services.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.