FurnitureHireUK.com Avis 

243
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had the pleasure of using this company last year to hire tables and chairs for a party, they are great! They drop off and collect, the pricing is beyond reasonable! And have just hired again for Ch... Voir plus

Noté 5 sur 5 étoiles

The furniture was great value and the customer service excellent. Leah was incredibly professional and had a really nice friendly manner. She phoned back promptly when I had a question and gave me gre... Voir plus

Noté 5 sur 5 étoiles

Ellie was fantastic ! We needed chairs super urgent due to an impromptu event last minute, I called at 4pm wanting chairs for the next day......hey presto they arrived just before 9am the following d... Voir plus

Noté 5 sur 5 étoiles

Leah was great help, we needed some chairs quite soon for a TV show and they were able to deliver and collect these in such a short space of time. No issues with delivery or collection and Leah was gr... Voir plus

À propos de l'entreprise

  1. Service de location de meubles
  2. Société d'événementiel

À propos de FurnitureHireUK.com

Écrit par l'entreprise

Just as our name suggests we hire furniture across the whole of the UK either over a short or long term basis. With thousands of items in stock and total transparency take a look at our website today. Orders can be made 24 hours a day! Furniture hire when and where YOU need it.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

243 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(243)

81 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service

Amazing service, amazing Price. Needed to adjust my order and was done so happily!
Will use anytime again!
Just gave your details to my friend yesterday!

15 septembre 2020
Avis spontané
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Réponse de FurnitureHireUK.com

Thank you so much for taking the time to leave us a review, and for the referral to your friend! Hugely appreciated. We would love to work with you again sometime.

Noté 5 sur 5 étoiles

Highly recommended

We needed some social distancing screens in a hurry for as stipulated for a client installation. Fantastic flawless service from these guys from start to finish. Our quote was prepared very swiftly for us, an on the day the product was delivered and collected again all as promised, right time, right place, no fuss, great service.

15 septembre 2020
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks so much for taking the time to leave us a review Anthony - hugely appreciated. We hope to work with you again sometime.

Noté 5 sur 5 étoiles

Clear, responsive and professional service

Rented from Furniture Hire for our summer party last year. Professional service with clear and responsive communication throughout. Will definitely hire from them again.

15 septembre 2020
Avis spontané
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Réponse de FurnitureHireUK.com

Thank you so much for taking the time to leave us a review - we would love to work with you again if the opportunity arises.

Noté 5 sur 5 étoiles

Great Service

Friendly, rapid and accommodating service. Will be using again and would definitely recommend

8 septembre 2020
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks so much for taking the time to leave us a review - hugely appreciated. We hope to work with you again sometime.

Noté 5 sur 5 étoiles

I was so impressed with how easy…

I was so impressed with how easy everything was for the hire of some tables and benches! I got a quote and booked everything online and the tables arrived on the day expected and were picked up again on the agreed date with no issues. The delivery men were friendly and efficient for drop off and delivery and the price was really reasonable in comparison to some other companies I received quotes from

10 août 2020
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks for taking the time to leave us a review Claire. We hope your event was a huge success - especially during such tricky times. Hope to work with you again in the future some time.

Noté 1 sur 5 étoiles

Terrible customer service won't be using again!

Hired furniture for our wedding which was meant to go ahead in April. After mass events were cancelled due to covid, we asked to cancel our order in March and were told we could only change the date. Later, we tried to cancel and they kept going back and fourth as to whether we would get our refunded 75% (stated on the contract) or nothing at all. Finally, they agreed to 75% but told us that their accounts team were on furlough and so we wouldn't be able to receive it until August. However, now in July, we received an INVOICE from the ACCOUNTS TEAM when they were supposedly not working and they charged us an extra £125 for a "cancellation fee"!! When they were the ones that were meant to be refunding us. We are still fighting the battle to get our money back on a service we NEVER received 3 months later. Compare this to the nice small cake shop that gave us all our money back when we had to cancel the wedding, they didn't even keep the deposit! So it makes NO sense to me why a big company like this can't give us our entitled 75% back.

DO NOT RECOMMEND AT ALL. We are still planning to have the wedding reception next year and we definitely won't be using Furniture Hire UK.

7 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Poor after sales service

I have ordered furniture for my wedding, and it was out of stock at the last minute. I accepted to be delivered cheaper furniture as replacement, but the difference of price has never been totally refunded without any reason. I had to send a dozen of emails during 2 months. Time consuming, not reliable, I do not recommend.

7 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish rung up to enquire dealt with Nikki placed order paid for got furniture when needed courtesy call from driver before delivery and collection would recommend and will re-use

15 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, very efficient and helpful. Special thanks to Christine for helping me get the right furniture for my event.

25 janvier 2019
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks so much for taking the time to leave us a review - hugely appreciated. We hope to work with you again sometime.

Noté 5 sur 5 étoiles

Perfect company to deal with

Perfect company to deal with, quality furniture delivered and collected on time by their courteous driver

7 septembre 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thank you so much for taking the time to leave us a review - we would love to work with you again if the opportunity arises.

Noté 5 sur 5 étoiles

All good.

Items ordered met requirements and delivery and collection were as promised. All good.

31 août 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks so much for taking the time to leave us a review - hugely appreciated. We hope to work with you again sometime.

Noté 5 sur 5 étoiles

Excellent service all around.

7 août 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thank you so much for taking the time to leave us a review - we would love to work with you again if the opportunity arises.

Noté 5 sur 5 étoiles

Easy to deal with great service

Easy to deal with great service from start of the hire to post hire aftercare. They get it right were it matter, price, service and communications.

6 août 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks so much for taking the time to leave us a review Richard - hugely appreciated. We hope to work with you again sometime.

Noté 5 sur 5 étoiles

Fantastic Service

Faultless service. We hired chairs for our wedding, which were delivered on time, were hire quality and exactly what I wanted. The price was very reasonable too.

3 août 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thank you so much for taking the time to leave us a review - we would love to work with you again if the opportunity arises.

Noté 5 sur 5 étoiles

Customer Service first class

Customer Service - excellent. Delivery and collection staff professional, helpful and courteous. Had slight hiccup their end, dealt with professionally and calmly and called me when they said they would. One of best customer experience I have had. Delivered and collected promptly. Helped to set up even though we had not booked that.

Equipment very good, ordered 5 picnic tables and benches, some tables worn at corners but looked ok. Thankyou Furniture Hire. Would not hesitate to recommend you and use you again.

3 août 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thanks so much for taking the time to leave us a review Janet - hugely appreciated. We hope to work with you again sometime.

Noté 5 sur 5 étoiles

Reliable service

Reliable service
I would strongly recommend this company for furniture hire. good quality furniture and transparent in my dealings with the company. I have had many occasions to hire furniture and Furniture Hire has been the best to deal with so far.

3 août 2018
Avis spontané
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Réponse de FurnitureHireUK.com

Thank you so much for taking the time to leave us a review - we would love to work with you again if the opportunity arises.

Noté 1 sur 5 étoiles

The assistant sales manger persuaded me…

The assistant sales manger persuaded me to order my wedding chairs because she said they would be sold out in a matter of days. I panicked and ordered and paid, only to realise I do have them already ordered through the table package. I called back to cancel less than 10 hours later and was told that they could only refund me 75 percent of what i paid - as per their small print. no one can explain why they charge 25 percent - and I've been waiting for a call back from the manager since may,

Be aware this company has SHOCKING customer service.

30 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

I ordered five tables and 35 chairs…

I ordered five tables and 35 chairs several weeks before my party on 8th July. I had prepared a table plan, made flowers, bought ice buckets etc for my tables. The ordering was easy and the gentleman concerned very helpful.

On the delivery day (7th) the furniture arrived. The chairs and cushions were great but I was informed the tables I ordered were not available and seven small tables were left. No apology no warning. This completely messed up my plans.

I called to complain and have called and e-mailed many times. I have been offered a refund if £27.60! Aftercare is non-existent - the company are not bothered that I was so unhappy as I did not get what I ordered. A great shame as I have a much bigger celebration coming up and would have used this company again but it is an insult what I have been offered.

Would not use again or recommend sadly.

24 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all cost

Hired some office furniture from Furniture Hire UK for our Mayfair office.
Very disappointing experience. All of the items were delivered in a terrible state, broken, dirty and covered in dust. The cupboard were delivered locked, and with the wrong keys. Contacted Furniture Hire UK and logged a complaint. Despite chasing them for nearly 2 weeks I've not heard anything back. They also damaged both the walls and our expensive flooring when dropping off the furniture. Avoid at all cost! Dealing with them has been a very costly mistake. If I was to describe them in one word, it would be INCOMPETENT.

19 octobre 2017
Avis spontané

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