Future Family Avis 

566
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tiffanie was helpful with all the data and questions, was able to respond quickly and promptly to all matters. Future Family was recommended by the clinic. It was helpful to have all those items verif... Voir plus

Noté 5 sur 5 étoiles

Rachel has been an amazing care partner in this entire process. She has considerably answered questions that my wife and I have had. She’s provided comfort and encouragement during sometimes challengi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Future family has been such a blessing for me and my family. Having this option was a life saver and the care they provide during fertility treatments was unmatched. Rachel my nurse was so helpful whe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so grateful for Stephanie!! She has been my own personal cheerleader and resource throughout this entire experience. I can ask her anything, reach out any time, vent, cry, celebrate - she’s got it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Santé & médecine

Informations provenant de diverses sources externes

Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

566 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(566)

76 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Thank you Curtis!

I found Future Family through my IVF doctor. Once I applied, I was connected with Curtis to complete the loan process. Curtis was super helpful, friendly, and knowledgeable throughout the entire process! He really made this part of the IVF journey a lot easier for my husband and I. He was very responsive whenever we had any questions and seemed like he genuinely cared. I would have given this review 5 stars, but I was disappointed with the rates at Future Family. They promote 0% APR, but it’s near impossible to even come close to that. My husband and I make decent money and we both have fantastic credit, but we ended up with 9.24% APR. I thought we would’ve at least been close to the 0%. It was pretty disappointing. Other than that, the service was great, and Curtis was amazing.

7 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Caring & Compassionate Loan Services

My wife are I will be doing our second IVF cycle. Funding fertility services is pretty rough, but Curtis and the crew at Future Family have given us hope. Frankly, going through IVF is extremely taxing. Fortunately for us, we reached out to Future Family and they hooked us up with Curtis to help get us approved for a loan. Within two minutes on the phone, I could easily tell that Curtis is a genuinely kind and caring person. He was able to guide me through all the hurdles related to financing our family's project as well as ease my mind. And most importantly, Curtis is super accessible! He always responds and reaches out when necessary. Curtis is advocating for You!

23 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Added on stress

I just started my loan and I did not realize it was on automatic payments. I sent in an additional payment by accident and they would not stop the pending transaction.. right around holidays and with everything else that goes on with IVF.. very stressful and they were not accommodating whatsoever. Very disappointed since they advertise they truly understand the process of IVF and the stress.. well thank you for adding on to my stress and financial situation with a duplicate payment that was an accident. Any company should be able to cancel duplicate charge when in the pending status and that is per my bank.

18 décembre 2023
Avis spontané
Logo de Future Family

Réponse de Future Family

Hi Kelly, thank you so much for taking the time to leave your feedback. First and foremost, we sincerely apologize for the added stress you are feeling. Finances are important year round and especially during the Holiday season. Please know that we will do whatever it takes within our power to make this right.

Additional payments from our Patient Dashboard are self serve and this specific action from the Dashboard is to make a payment in addition to your existing monthly payment. In an effort to notify our patients with the right information, we intentionally placed a Disclaimer Note above the submit button, and to ensure its continuously made obvious to our patients we will absolutely work to improve the message.

To help reduce any stress or inconvenience, we would be more than happy to issue a refund of the payment request once the funds land!

Please contact us at clientsuccess@futurefamily.com if you would like to discuss this further.

Noté 5 sur 5 étoiles

My coach that I had was amazing

My coach Laura that I had was amazing! She was the best fit for me. She listens, always got back with me, and always kept it honest. This process can feel lonely and it doesn’t have to be. Very happy and grateful for my experience with Future Family and my coach Laura :)

14 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Ryan With Future Family is the Best!!!

I personally had the best experience on my fertility journey with Ryan from Future Family! He answered all of my questions from the first moment we talked. He absolutely made the journey to motherhood less burdensome and reduced stressful situations with his quality customer service and assurance. He goes above and beyond the call duty to ensure that the client’s needs are met in accordance to their company’s policies and standards. He values honesty, clear communication, integrity and respect for those that he passionately serves. I was skeptical about what my experience would be like, but Ryan exceeded all of my expectations. I would highly recommend working with Future Family, especially working with Ryan, with anyone on their fertility journey!

21 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Curtis rocks!

Curtis was enthusiastic, patient and super helpful throughout our loan process. It’s not ideal to have to turn to financing to help you through IVF amongst all the other stress that infertility brings... But, I am thankful for the assistance and expertise that Future Family provides.

13 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Curtis and Future Family are amazing

I can’t emphasize how amazing our experience with Curtis and future family was. It is a complicated time in a persons life. Curtis handled the whole situation with compassion and care. Future family had a reasonable rate and terms on the loan making it an easier decision. I recently sent pictures of my daughter to Curtis as well because of the connection we made during the process. Thank you so much Curtis!

20 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Future Family - Perfect for our Family!

Future Family is a really great organization that really cares about their clients. They strive to make the financial part of the process as simple as possible since there’s so many other things to worry about. I specifically want to shout out Ryan T for going above and beyond in helping us. Every organization should have a Ryan T representing them.

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Five stars for Curtis F. and Future Family!

Our experience with Curtis F. from Future Family was so positive!

Curtis’ customer service, empathy, and exceptional solution oriented / critical thinking skills truly helped craft a personal plan for our fertility needs. We feel taken care of and in the best of hands with Future Family.

A very special thanks to Curtis F.

8 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

They are very helpful and get back to me quickly with all my questions.

7 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

H1b visa holders - No luck!

I was asked to have an active H1B visa for the entire duration of the loan term. Looks like Future Family supports only Residents/Green Cards. H1b (H1B visa at least 2 years validity) holders, so apply Future Family application if you have visa validity at least 2 years else your application will not be approved.
Not a great experience!

5 décembre 2023
Avis spontané
Logo de Future Family

Réponse de Future Family

Hi Ajay, thank you for taking the time to leave your feedback. We value your input, and we are very sorry you didn't receive the outcome you were looking for. Please know that we still have some options to work with!

It is our goal to help all patients move forward with care. We aim to deliver an exceptional experience and are proud to offer our Friends and Family plan. If you have a loved one that would be willing to partner with you on your fertility journey and take out a loan on your behalf, please let us know or you're welcome to return to our website and find our Friends and Family plan within the "Services" tab to learn more.

Our team remains available to you as you need them and would be more than happy to assist in any way we can.

Noté 5 sur 5 étoiles

Amazing people, amazing company

I could not be happier that we chose Future Family for our fertility loan. We are just beginning the process, but Curtis is so helpful and patient. He has taken what could be a stressful aspect (finances) of an already stressful situation (infertility) and made it as worry free as possible. Thank you Curtis and Future Family for supporting us on our journey!

30 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Future Family far exceeded our…

Future Family far exceeded our expectations for fertility financing and fertility coaching. We were provided a phenomenal rate for our loan and had great communication throughout the entire process. We also felt the added bonus of the included fertility coaching was extremely helpful and encouraging throughout our journey.

26 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Jackie

Future family has been great for our journey. We went online and started the loan process and Jackie contacted me with in a few hours. After such a hard time with everything related to infertility it seemed to be bad news on top of bad news. Jackie came to the rescue with her positive energy and answered all the questions I had. We are just in the beginning of our IFV journey but Jackie has been the first glimpse of light we have had this far. A big thank you to everything you all do and being a big part in helping so many couples dreams of a family come true!

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Future Family was fantastic

Our fertility coach (Stephanie) was fantastic, well worth the money and made our entire IVF experience much smoother and pleasant. She was available for all forms of electronic communication, and always responded within her working hours. Our loan specialists (Curtis) made it very clear exactly what our options were, what the loan details were, and walked us through every step of the process, and assisted us when we needed to increase our loan size. We always felt like we were dealing with friends that genuinely wanted the absolute best outcome for us through our IVF journey. We would highly recommend them, and will be returning in the future for our next IVF round!

3 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Best company and financial support!

Not only is FF's mission important and amazing, but their customer service is unparalleled. They're so personable and helpful. I've had such a great experience with them so far! Simple terms, plenty of support, and I love the fact that they have RN's who can help you with medications, etc. Amazing company and support system!

30 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Ryan T has been an excellent person to…

Ryan T has been an excellent person to work with. He is thoughtful, kind, and goes the "extra mile" to get you a loan when issues arise. He's also prompt in responding to questions. Thank you Ryan T and Future Family for all your hard work.

17 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

My experience with Future Family has…

My experience with Future Family has been great this far. Curtis Feimster has been very helpful and understanding with every step in my process. He is timely with his responses, and very knowledgeable. I appreciate how available he is, and personable. He truly care about giving me the best experience and lowering any stress I might be experiencing. I am thankful to have Curtis apart of my journey.

10 octobre 2023
Avis spontané

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