Future Family Avis 

No one ever answers the phone when you call. It's pointless to leave a message because they will not call you back. They repond to emails by saying everyone is busy and will get back to you when they can...and it never happens.

It's already a stressful and sensitive time. They only provided good customer service when they are trying to get your business. Don't expect anything else from them. Biggest regret of my fertility journey!

When I first reached out to the IVF nurse I didn’t know what to expect. I could not be more thankful, I did. Laura was absolutely amazing. She was beyond helpful in reassuring me that what the clinic was recommending was a good choice. She would check in on my after my appointments and offer positive words of encouragement. I could text her with any questions I had and she would always get back to me with amazing advice. I can’t say enough good things about Laura and how much she personally helped me get through this journey. I had 3 egg retrievals and didn’t meet Laura until my final one. I wish I would have reached out sooner!

They where absolutely amazing and laura from there was the biggest help I couldn't ask for a better place would recommend Future Family to everyone

I am updating this review from one star to four stars because Future Family quickly resolved the issue and got the loan disbursed. However, they are still getting 4/5 because this shouldn’t have happened in the first place.

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Was approved for a loan and waiting for it to be disbursed when I get this message from my contact at Future Family, "Thanks so much for checking back in. I was planning on reaching out to you with company news I recently found out about. Future Family is making some adjustments to our disbursement process. With this transition and the higher-than-usual volume, we will not be able to fund your loan within the next 60 days." This company has nurses on staff to advise you on IVF issues, but can't actually do the main part of its job, which is to quickly fund loans for people who are up against their biological clock and already stressed? We were previous Future Family customers, but whatever transitions the company is undergoing are completely ruining their business.

I initially gave a poor review, but I got a quick response from Future Family who fully resolved my issue. 5 stars to any company who makes things right and does it with professionalism and courtesy!

Ryan T. made this whole process so easy. He was kind and caring throughout it all. IVF is stressful enough, let alone worrying about the money to fund it. Thank you to Future Family and to Ryan T!

Our journey to parenthood was fraught with challenges, but finding FutureFamily turned our struggles into a story of hope and joy. Our experience with this IVF loaning company has been nothing short of exceptional, and it's my pleasure to share how they've supported us through two egg retrievals and a successful frozen embryo transfer. They also helped us fund ALL of the medications for IVF via Alto Pharmacy.

From the outset, FutureFamily set themselves apart with their understanding and compassion towards our situation. Navigating the complexities of IVF can be overwhelming, both emotionally and financially. However, FutureFamily's straightforward and transparent loan process eliminated a significant amount of stress, allowing us to focus on what truly matters - starting our family.

What impressed us the most was the personal touch in their service. Their team was always available to answer our questions, offering advice and reassurance throughout our journey. The financial aspect of IVF can be daunting, but their flexible loan options and clear explanations helped us make informed decisions without feeling pressured.

The funding process was smooth and efficient, enabling us to proceed with our treatments without delay. It's evident that FutureFamily prioritizes the needs and well-being of its clients, and their support played a crucial role in our success. Thanks to them, we were able to undergo two egg retrievals and a frozen embryo transfer, which, to our joy, was successful.

We are now eagerly anticipating the arrival of our little one, and we owe a significant part of this happiness to FutureFamily. Their exceptional service, empathy, and financial support have not only made our dream of parenthood a reality but have also provided us with a sense of security and peace of mind during this significant chapter of our lives.

For anyone embarking on the IVF journey, I wholeheartedly recommend FutureFamily. Their dedication to helping families grow is evident in every interaction, and we are profoundly grateful for the role they've played in our story. Thank you, FutureFamily, for making our dreams come true!

Ryan T. made this experience of applying for a loan SO easy and seamless. My husband and I are gearing up to start round 2 of IVF, so of course how we were going to afford another round was top of our mind. From the first time Ryan emailed us, the process was so easy. He was quick to respond to emails, answer questions, etc. I'm very thankful that this process was so easy - one less thing to worry about!

Hi I’m in the process, next week is my transfer and this is not going to be possible without you!!!! Thank you thank you thank you Curtis, Laura and all your team is amazing… Next week we going to have great news

Great and kind customer service - As anyone knows, going through any sort of fertility struggles is stressful. The moment we talked with Curtis about financing our next step in our journey I felt a glimmer of hope. He was kind, listened to all our questions and answered them timely. No matter how many questions we asked he sounded just thrilled to be able to talk with us and help us understand our options. Never at ay point did we feel pushed to go with FF just the options we had. Very appreciative of the services and staff.

Curtis was awesome in the process of setting up the loan for my growing family thank you so much!!! ❤️🙏

Absolutely amazing to work with. Ryan was quick, informative, caring, and helped us understand the process so smoothly. He's cheering us on for this journey too, which is not something you usually expect from a financial organization. They are now a partner and key piece of our fertility team. We are so grateful!

Curtis was so incredibly kind and efficient through the process. Timing was a concern, and he was able to get everything handled so quickly it took a huge weight off. You don't usually think of financial institutions as being caring, but he certainly was.

We owe our family to Future Family. Ryan Tibbetts was a huge asset for us. Any questions, concerns or just needing to be heard was absolutely no issue for him. We always felt understood and valued, which is huge when dealing with something so emotional.

I loveee the nurse they assigned to me! Rachel Cox is incredible and is always there for me no matter what time of day.

I’m so grateful for the help we received from Curtis. This journey is difficult enough and he made the financial part so easy for us. We cannot recommend him enough!

Outstanding! I could not recommend a better place! First, the process was smooth, and everything was straightforward when it came to my fertility loan. Secondly, the amount of support I received from my assigned nurse was beyond anything I could have imagined! Jen, my nurse, was always checking in, answered my questions promptly, and I found her more helpful than my actual IVF nurse from my clinic. The fact that this organization even gives you a nurse says a lot! Generally, I felt supported and that they wanted to see me succeed with my fertility options. THANK YOU!

Laura was incredibly helpful. Always answered our questions so quickly. Really made our fertility process so much less stressful.

Rachel was great. Her responses were quick and thorough, and she was also very patient and understanding. I really appreciated having her as another resource.

We are so glad that we partnered with Future Family for our IVF journey- everyone we spoke to throughout every step of the process was helpful and kind. I was assigned a future family nurse (Laura W) who was always available to answer any questions or concerns I had. She helped me with a lot of the concerns I had with the IVF procedures and later when I became pregnant and had questions about early pregnancy. I am very grateful and happy we chose Future Family and would absolutely recommend them to anyone looking into IVF.