Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed a replacement dishwasher. Walked into store talked to Kevin who was most helpful. New dishwasher installed at my house within 2 hours of the store visit. 100% satisfied the way the 2 instal... Voir plus

Noté 5 sur 5 étoiles

Ordered a washing machine on the phone today at 2-30pm new washing machine delivered and set up by 3-30pm now washing!! Brilliant service and local

Noté 5 sur 5 étoiles

Brilliant! Washing Machine "blew up" at 0900. A call to Kevin (Boroughbridge) and just over an hour and a half later, our new Siemens Washing machine was installed and working! That is Customer Servi... Voir plus

Noté 5 sur 5 étoiles

Washing machine bought and installed within 6 hours. Let down by high street retailer. Phoned G Graggs washing machine delivered and installed within the same day. Great quality of service, very frien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin d'électronique
  3. Magasin de matériel Hi-Fi
  4. Magasin de télévisions
  5. Magasin d'aspirateurs
  6. Magasin de lave-linges et sèche-linges

Écrit par l'entreprise

Still going strong after 60 years - Award winning electrical retailers based in North Yorkshire. Kitchen & Laundry Appliances, Television & Audio available for expert installation. Our stores are often describes as "Alladin's caves" with the very best products and prices on kitchen appliances, vacuum cleaners, electric fires, TVs - in fact, all things electrical. Part of the Euronics network of independent retailers we are able to offer the best prices and as a family-run business take customer service very seriously.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

814 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(814)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely first class experience

Absolutely first class experience. We came into the store to ask advice about a dishwasher for a static caravan, received great advice, placed an order and less than a week later the dishwasher is in place. Very friendly, helpful staff. Great service. Will definitely recommend

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Fast, pleasant service.

We ordered a HAMA DR1000 DAB radio from G. Craggs and it arrived the very next day. How's that for speed? And great to deal with an independent dealer instead of 'you know who'. The radio is very nice, easy to set up and sounds great.

29 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent efficient service

Seamless transaction from purchase to installation

14 février 2024
Logo de G. Craggs

Réponse de G. Craggs

Thanks for your review - glad you are happy with your purchase!

Noté 5 sur 5 étoiles

Excellent service

Purchased some Thomson tv headphones. Advice offered when making the purchase was helpful and friendly. Delivery swift. Very happy with my experience.

14 février 2024
Logo de G. Craggs

Réponse de G. Craggs

Glad we could help in the end!

Noté 3 sur 5 étoiles

Had to cover postage!

I was looking for a replacement to my kettle to match my other appliances so was really chuffed that G. Craggs had something as it seems mine was discontinued and not available anywhere else.
Marked down as received a card from Royal Mail saying that not enough postage had been paid so I have paid £7.99 for delivery but also have had to pay Royal Mail another £3.20 in order to actually receive my delivery.
@ g. Craggs - Don't charge for delivery if you are not going to pay it to Royal Mail.

31 janvier 2024
Logo de G. Craggs

Réponse de G. Craggs

Hello, sorry to hear about this mixup. We wish you'd let us know so we could have raised this with Royal Mail. We keep our postage receipts as these additional charges do crop up occasionally for various reasons.

Noté 5 sur 5 étoiles

Good customer

Very helpful over the phone polite . Delivery on time and also helpful. In all a very good shopping experience

18 janvier 2024
Logo de G. Craggs

Réponse de G. Craggs

Thanks so much for your kind feedback.

Noté 3 sur 5 étoiles

There was a problem with my delivery…

There was a problem with my delivery and i ended losing pay at work with no product on site. This could have been avoided with better communication.

15 janvier 2024
Logo de G. Craggs

Réponse de G. Craggs

Hello Mr Edmundson, we appreciate your feedback. Apologies we were unable to meet your 9.30am - 10.00am requirements on this occasion. Hopefully us getting the item to you for your second choice of 4.00pm on the same day went someway to putting this right for you. I'm glad you were happy with your installation service, and hope you are happy with your dishwasher.

Noté 5 sur 5 étoiles

Excellent customer support

Excellent customer support, delivery on time and our food processor is fantastic.
After placing the order an email was received to confirming the order and saying when to expect the dispatch and the delivery of the goods.

13 janvier 2024
Logo de G. Craggs

Réponse de G. Craggs

Thank you so much for your feedback, glad you were happy with our service.

Noté 5 sur 5 étoiles

First class service …… again.

Ordered a TV this afternoon for elderly parents. Delivered within 2 hours on a Friday afternoon. We’ve come back to Craggs time and again. Mark and Andy are why we do this. I trust them to be honest, discreet and helpful.
I didn’t look elsewhere for a competitive price as customer service goes a very long way.

26 janvier 2024
Avis spontané
Logo de G. Craggs

Réponse de G. Craggs

Thank you for your continued business and we're pleased we could help. Don't worry about pricing - our price match promise means you could not have got it cheaper!

Noté 5 sur 5 étoiles

Prmpt delivery, good price

Prompt delivery, good prices, independent high street traderl. Support independent small business.

6 janvier 2024
Logo de G. Craggs

Réponse de G. Craggs

Thank you!

Noté 5 sur 5 étoiles

Always use G Craggs!

Always use G. Craggs for any electrical appliance need. Efficient friendly service, good range of products well priced, can’t recommend enough!

18 janvier 2024
Avis spontané
Logo de G. Craggs

Réponse de G. Craggs

Thank you for your continued business

Noté 5 sur 5 étoiles

Good Old Fashioned Service from a Quality Company

So glad I decided to purchase from this company who were professional and courteous from the outset of my enquiry about the Burley Cottesmore electric coal effect fire. Once ordered the fire arrived quickly and is beautiful and of excellent quality. Impressed with the quality control information too received with the fire as so much of what you buy these days arrives damaged. Could tell when I spoke to a very helpful person on the phone (a rare thing these days being able to ring a company) that there would be no issues. Highly recommend!

9 janvier 2024
Logo de G. Craggs

Réponse de G. Craggs

Thank you - we are pleased you're happy with the fire!

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