Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Voir plus
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Lisez les avis des autres
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Voir plus
L'entreprise a répondu
Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a... Voir plus
Ged outlet has been good in replying to my query( bin I ordered arrived broken, It must have just been thrown about in transit with Evri delivery company) Ged refunded me after supplying photos... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Coordonnées de contact
Unit 1, Edgar Street, BL3 6EZ, Bolton, Royaume-Uni
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Moyen
259 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de GED Outlet
Thank you for the lovely review! We’re really pleased everything went smoothly and your order arrived on time. We really appreciate your custom. 😊
GED Outlet
The goods were of poor quality
The goods were of poor quality, not cleaned up, without a battery. They offer free returns with 14 days...rubbish, no free returns, 7 days returns..don't bother
31 juillet 2026
Réponse de GED Outlet
We provide full returns information with all purchases. In your message to us, you explained that you had not realised the item was a used item or that it did not come with a battery, both of which were stated within the listing. We were, of course, happy to accept the item back for a refund in accordance with our returns policy.
don't buy from this company
I bought a lawn mower from this company, and it was absolutely useless. This is back in early May. I sent it back, but they have not issued a refund. They asked me for proof of purchase, and I sent them the tracking number, but still no reply. I think my only alternative is to take them to court, which I will do very shortly
16 mai 2026
Avis spontané
Réponse de GED Outlet
We’re sorry to hear you were unhappy with your experience. We can confirm that the item was returned and a full refund was issued on 31 July. Unfortunately, we did not initially have the tracking information needed to identify the return, which caused some confusion. We’re pleased that this has now been resolved and apologise for any frustration caused.
Paid and paid for next day delivery ,
Paid and paid for next day delivery ,, nothing came ,, 8 days later ,, now waiting a refund ,, yr blaming evri the delivery company ,,, never buy off u again ,,
Goodbye
8 juillet 2026
Réponse de GED Outlet
Unfortunately, this review does not reflect the service we provided. Your order was dispatched for next-day delivery, but Evri failed to deliver it. We responded to your messages, contacted Evri to investigate and tried to assist despite the increasingly unpleasant nature of the correspondence we received. Once Evri returned the undelivered parcel to us, you were refunded in full. We cannot prevent a courier delay, but we did everything reasonably expected of us to resolve it.
Ordered my fan ten days ago and paid…
Ordered my fan ten days ago and paid for express delivery, it still hasn’t arrived.
7 juillet 2026
Réponse de GED Outlet
We completely understand how disappointing this was and apologise. During the exceptional heatwave we experienced significant carrier delays due to the huge increase in demand. Unfortunately, once an order leaves us we cannot physically control its delivery. The item has since been returned to us at no cost to you and a full refund has been provided. We’re sorry the carrier service let both you and ourselves down on this occasion.
Refurbished product arrived quickly and…
Refurbished product arrived quickly and works perfectly
1 juillet 2026
Great opportunity to replace my mover…
Great opportunity to replace my mover with the exact same model. Fast delivery. Just wish the wonkey wheels were mentioned in the description. Mower works...a definite improvement on my old mower.
30 juin 2026
Great sevice
30 juin 2026
Ive given this company a 3 star review
Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a few e mails have gone back n forth so I will see what the response will be. INOW WANT TO GIVE THIS COMPANY A 1* AS IVE ASKED MULTIPLE TIMES FOR THEM TO REFUND ME IN FULL AS THE WRONG ITEM WAS SENT, THEYVE ASKED FOR PICTURES OF PAPERWORK, THE BOX IT CAME IN ETC WHICH IVE DONE BUT STILL NOTHING. WONT BUY AGAIN FROM THIS COMPANY AND WILL PASS THIS ON TO TRADING STANDARDS.
29 juin 2026
Total scam.
I ordered the cordless vacuum cleaner, all that arrived was the head, without the charger on any other parts that actually allow to use the instrument for its purpose.
I contacted them (with photos) and instead of simply apologizing and sending the missing pieces, they sent me on a quest to find non-existing "green sticker"(?!) and other "notes" they claimed that should have arrived with the package.
I'm waiting to hear from them again soon, but if not, I'll simply report to my bank as a scam and a fraud.
Just a warning to you all considering ordering from them.
Update: Unlike in their respond below, the company received a lot of info from me, including photos, in the first, second and third messages. They maybe wanted to see parts that weren't there? Well, you cannot take photos of non-existing pipes. Crazy, ah?
Following this post, they sent me an email instructing me to print a label and send them the item back, but without promising they'll refund (or anything else). LOL.
They later emailed me another rude and aggressive email. At this point, me being a pragmatic human in need of a vacuum cleaner, i simply ordered from another company.
I'll update if and when I get my money back, until then, I'm keeping this message as is for others to make an informed decision.
15 juin 2026
Réponse de GED Outlet
We are sorry to hear that you are unhappy with your experience.
Whilst we appreciate your frustration if the item received was incomplete, we do not accept the allegations of fraud or scamming made in your review.
Following your contact, we responded promptly, requested further information to investigate the issue, and provided a prepaid return label at our expense.
We have remained in communication throughout and have offered either a replacement (subject to availability) or a full refund upon return of the item.
We are sorry that a mistake may have occurred and remain willing to resolve the matter.
Item ordered on the 29th May
Item ordered on the 29th May, it is now the 8th June and has still not been sent to the couriers.
1 juin 2026
GED had some good value products
GED had some good value products. Easy to order and arrived quickly thank you.
1 juin 2026
Best avoided, factually incorrect company response
Bought a strimmer from them via ebay. Listed as new (but in opened box). Item was scuffed and muddy, clearly used. When I contacted the manufacturer they told me that the item was only sold via Argos in a bundle with a mower. Clearly not as advertised...you have been warned...
Their reply below is completely false. This is NOT the price I paid and I did NOT receive any refund. Presumably this is what they did for the customer who previously purchased this "new item". Misreprestenting the facts only reinforces the need to avoid GED. Look how many 1 star reviews they have....
19 mars 2026
Avis spontané
Réponse de GED Outlet
We are disappointed by this review as it omits a significant part of what actually occurred.
We do not sell brand-new products. Our business specialises in open-box, shop-return, refurbished and used goods, and we have traded successfully on eBay since 2004 whilst maintaining compliance with marketplace policies and customer service standards.
In this particular case, the customer contacted us regarding the condition of the item received. Upon reviewing the information provided, we immediately identified that the incorrect grade item had been dispatched and apologised for the error.
We offered the customer the choice of returning the item for a full refund or retaining it with a substantial partial refund reflecting the lower grade condition. The customer chose to keep the item and accepted a £15 refund, reducing the purchase price to £35.
Whilst we acknowledge that a grading error occurred, we believe it is only fair that readers are aware that the issue was acknowledged immediately, a resolution was offered straight away, and the customer elected to keep the item at the reduced price.
Simple transaction
Ordering was simple and trimmer arrived on time. Advertised as refurbished but could have done with a bit better clean. Works ok
27 mai 2026
Réponse de GED Outlet
Thank you for your review.
We are pleased to hear that ordering was straightforward, delivery was on time and that the trimmer is working as expected.
We appreciate your comments regarding the cleanliness of the item. As this was sold as a refurbished/graded product, some signs of previous use are to be expected, however we will pass your feedback to our warehouse team to help improve our preparation process.
Thank you for your custom.
Réponse de GED Outlet
We are disappointed to receive a 1-star review as the carrier's tracking confirms the parcel was delivered and a delivery photograph is available as proof of delivery.
The review does not reflect the service provided, particularly where the item has been successfully delivered according to the carrier's records.
Product was used
Product was used, appeared almost new. Few minutes to assemble. Fantastic pieve of kit. Set height to 32mm cuts with ease and lraves stripes. 2 day delivery very good
20 mai 2026
Réponse de GED Outlet
Thank you for your 5-star review.
We are delighted to hear that you were pleased with the condition of the mower and that it was easy to assemble. It's great to know that it is performing well and giving excellent cutting results.
We're also pleased that your order arrived promptly.
Thank you for your custom and for taking the time to share your experience.
I needed a replacement battery for my…
I needed a replacement battery for my McGregor hedge cutter
I could not get a new one so decided to get a refurbished one
This looked like a good reliable company and gave a years guarantee
Battery arrived quickly and in good condition
19 mai 2026
Réponse de GED Outlet
Thank you for your 5-star review.
We are delighted that we were able to provide a replacement battery when a new one was no longer available. It's great to hear that the battery arrived quickly and in good condition.
We appreciate your confidence in our refurbished products and warranty service.
Thank you for your custom and for taking the time to leave your feedback.
Ged outlet has been good in replying to…
Ged outlet has been good in replying to my query( bin I ordered arrived broken,
It must have just been thrown about in transit with Evri delivery company)
Ged refunded me after supplying photos of damage
Didnt need to return the bin
11 mai 2026
Réponse de GED Outlet
Thank you for your review.
We are sorry that the item arrived damaged, although unfortunately damage can occasionally occur whilst parcels are in transit with the carrier.
We are pleased that we were able to resolve the matter promptly for you and provide a refund without the inconvenience of returning the item.
Thank you for taking the time to share your experience.
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