Bought a Garbolino 7M whip great piece of kit delivered when said , great service would definitely recommend their website for anyone looking for great products
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When you get it right you are brilliant. When you get it wrong, your customer service falls well short of what I would expect of a company with your reputation. Try keeping the customer informed rathe... Voir plus
L'entreprise a répondu
Acquisto da Gerrysfishing le attrezzature che non trovo in Italia. Anche in questa ultima occasione ho avuto modo di apprezzare la grande professionalità riscontrata in passato. L'attrezzo, in questo... Voir plus
Comprehensive range of tackle for all disciplines.Probably the best choice of gear for trips to Norway.Some time ago I spoke directly to staff for advice on upgrading my beachcasters,after quite in de... Voir plus
À propos de l'entreprise
Coordonnées de contact
Gerrys of Morecambe Ltd, 52-54 Marine Road West, la4 4eu, Morecambe, Royaume-Uni
- 01524422146
- sales@gerrysfishing.com
- www.gerrysfishing.com
3,7
Moyen
2 k avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Bought a Garbolino 7M whip great piece…
Bought a Garbolino 7M whip great piece of kit delivered when said , great service would definitely recommend their website for anyone looking for great products
23 septembre 2026
Avis spontané
very professional hassle free very good…
very professional hassle free very good service thankyou
19 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
purchased 2 filleting knifes a great…
purchased 2 filleting knifes a great experience well packaged and a speedy delivery
7 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
I ordered a set of salopettes from…
I ordered a set of salopettes from Gerry's as their price was the most competitive. Delivery was timely and they were packaged well. Happy with the product.
12 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Brilliant service and product Tightest…
Brilliant service and product Tightest of lines.
11 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Placed order for a century travel rod…
Placed order for a century travel rod holdall and x2 m4 tip lights and it was all in stock so i received a email saying that my order was received and they will send a email to confirm postage so 3 days went by no email so rang them to find out they said the holdall was sent yesterday but still no email and holdall came on day 4 but still no tip lights so I emailed them about my tip lights and was told they was being despatched today which is day 5 of my order date and them they arrived 3 days later so if u need something in a rush don't order from gerrys and don't expect a email of despatch very poor communication and I received no apologies
7 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
When you get it right you are…
When you get it right you are brilliant. When you get it wrong, your customer service falls well short of what I would expect of a company with your reputation. Try keeping the customer informed rather than fobbing them off. The customer should not have to keep chasing for information on the delivery of an order that you got wrong in the first place. I have now waited a month for an item I was told would be delivered in four to eight days. I was promised it should be here by the end of this week and I'm still waiting.
12 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi John, thank you for the honest feedback, and for the kind words about us when things go right. You shouldn't have had to chase us, and a four to eight day estimate that stretches to a month isn't the standard we aim for. Some items are held in our secondary warehouse rather than in the shop, so timings can move, but you should hear that from us before you have to ask. Please email sales@gerrysfishing.com with your order number and we'll check where it is and update you personally. Kind regards, Store Manager, Gerry's Fishing
Be very cautious when ordering
Be very cautious when ordering, they say it's in stock but they drop ship pretty much everything.
9 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi Scott, thanks for flagging this. Our shop is full, so we hold extra stock in a secondary, offsite warehouse, and items sent from there can take longer to reach you, which is why the dispatch window on each product page matters, and it's clear it wasn't obvious enough for you. We've taken your point on board. If you have an order with us that's still on its way, email sales@gerrysfishing.com with your order number and we'll check on it for you. Kind regards, Store Manager, Gerry's Fishing
Very disappointed
My experience ordering sea fishing gear from Gerrys for the first time has been genuinely awful, starting when I spent just over £100 on September 26th and received an order confirmation email, only for a parcel to arrive a week later with just half my items and completely missing any dispatch email or a heads-up email saying the rest would follow, even after thoroughly checking my spam folder. When I tried to call to find out what was going on, the recorded messaging service informed me that I couldn't speak to someone from the store because they couldn't help with online orders, meaning I had to wait 45 minutes just to speak to someone in the ordering department, where a polite chap explained they were waiting on the rig making kit to arrive from their warehouse—which didn't make sense since it said it was in stock online, and when I asked why I hadn't received any communication, he simply blamed an automated system that clearly wasn't working. After patiently waiting another week for the rest of my order to finally arrive today with a dispatch email, instead of the beginner rig-making tackle box set that I've seen sold properly in a neat tackle box by other retailers, and which I paid £40 for on sale from £50 (currently listed on their site at £50 down from £60), they had clearly just run out and decided to grab a small handful of individual items off their shelves and throw them into the cardboard box. Each of those individual packets had a physical price tag attached to it, and when I added them up, the actual value came to just £31.96. To top it all off, I emailed them over a week ago and haven't had any response, and I refuse to call them again because I don't have the patience to wait another 45 minutes, so I really hope Gerrys does the right thing and rectifies this, otherwise I'll pursue Trading Standards.
9 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi Matt, thank you for explaining what happened in such detail, and we're sorry. A part-shipped order with no dispatch email, a long wait on the phone and an email that went unanswered isn't the experience we want anyone to have, least of all on a first order. We'd like to put this right properly. Please email sales@gerrysfishing.com with your order number, marked for the attention of the manager, and we'll review the order, what was sent and your emails. Kind regards, Store Manager, Gerry's Fishing
Very poor customer service phone line…
Very poor customer service phone line doesn’t work cancelled order in plenty of time and still sent order but will be returned faster
9 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi Mark, we're sorry. If you cancelled in good time and the order still went out, that's our mistake to sort out, not yours. Please email sales@gerrysfishing.com with your order number and we'll make sure the return and refund are handled quickly. Thanks for letting us know about the phone line as well. Kind regards, Store Manager, Gerry's Fishing
Very good and quick service
Very good and quick service , Gerrys have a wide choice and unlike some stores have it in stock
8 octobre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
They will not honour any warranty at…
They will not honour any warranty at all.
Try to talk to them they will hang the phone on you
24 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi Valentino, we're sorry to hear this. We'd like to look at your warranty claim properly, and that's easiest with the details in front of us. Please email sales@gerrysfishing.com with your order number, the product and a description of the fault, and we'll come back to you. If a call went badly as well, we apologise for that too. Kind regards, Store Manager, Gerry's Fishing
Always buy bait from here
Always buy bait from here. Fast delivery no problems at all. Thanks
22 juillet 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Not for me
Good deals, but you pay for it in time. Website states items are in stock when you order. Then after a few weeks of waiting you chase them up and they tell you items are on order from other places, essentially drop shipping items. This is the second time i have experienced this from them. In short, good for a deal but a long wait as they don't actually have the stock when you order.
16 août 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Two days short of a month to deliver
Two days short of a month to deliver, no answer to repeated emails, impossible to get through on the phone (switchboard 'broken' apparently, for days on end). Stuff was fine when it arrived but I doubt I'd order from here again. (This was my first order).
24 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi Tom, thank you for the review, and we're glad everything arrived in good condition. A month is a long wait, and we're sorry you couldn't get hold of us while you were waiting, especially on a first order. Some products have longer lead times, which we show on the product page, but we should be keeping you updated by email as well. We've taken your feedback on board and would love the chance to earn a second order. Kind regards, Store Manager, Gerry's Fishing
Great Service delivery was excellent …
Great Service delivery was excellent also would recommend this seller I will be using again
21 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Gerrys is a great place to buy Fishing…
Gerrys is a great place to buy Fishing tackle.
Loads of good quality stuff at great prices.
If you're ever in Morecambe, call in and experience fishing tackle heaven
10 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!
Kind regards,
Store Manager, Gerry’s Fishing
Appalling service
My order went in a month ago and I’ve still not received it. Keep having to chase by email and there’s no point phoning because the wait is usually about 45 mins.
I’ll use Angling Direct in future.
22 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi John, we're sorry. A month without clear updates is too long, and having to chase us by email is on us, not you. Please email sales@gerrysfishing.com with your order number and we'll find out where it has got to and update you straight away. We'd like the chance to win back your trust. Kind regards, Store Manager, Gerry's Fishing
poor service paid for Saturday delivery…
poor service paid for Saturday delivery because i really needed the item for fishing trip postage was as much as the item but my choice they didn't try they just put tracked 48 which was free
19 septembre 2026
Avis spontané
Réponse de Gerrysfishing
Hi Rhyys, thanks for the feedback, and we're sorry your order didn't turn out as you'd planned for your fishing trip. If you paid for Saturday delivery and it went on a tracked 48 service, that doesn't sound right, and we'd like to look into it. Please email sales@gerrysfishing.com with your order number and we'll check what happened and what we can do about the delivery charge. Kind regards, Store Manager, Gerry's Fishing
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