GESS Renewables Avis 

26
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really nice people to deal with although there were some minor solar panel connection problems which could have been dealt with more quickly. Fraser and his fellow electricians did a really neat ins... Voir plus

Noté 1 sur 5 étoiles

Despite the installation going more or less to plan, since then their service has dropped off a cliff. It took over a month for snagging to be completed and two months later there has been no handover... Voir plus

Noté 5 sur 5 étoiles

I have used GESS on 2 occasions now. Initially in 2017 to install solar panels and a powerwall 2, and most recently another powerwall 2 and a new gateway system that now allows me to charge the power... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Tesla Powerwall 2 was very professionally installed by GESS and has been running since May faultlessly. The gateway is completely silent and the switch overs to and from the battery are unnoticeab... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Gess formed in 2012 and has provided all types of renewable solutions, working alongside some household names in the industry, from Tesla to Enphase and many others. We can offer a complete solution to your property in the most professional manner from the sales process to the installation. We work by your side to deliver a high quality experience. Gess have gained many awards over the years, becoming premium partners with Tesla and many more. Client satisfaction is our aim!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(26)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

When i have called up, wether it is for advice or problems they offer a great service, it is reassuring to know they are monitoring my system 24/7 to check for problems and identifying them before i need to call.

11 octobre 2024
Avis spontané
Logo de GESS Renewables

Réponse de GESS Renewables

Good Morning Peter,

Thanks for taking the time to leave us a review! We're glad to have been able to help on this occasion and if you need anything else, you know where we are!
Thanks for choosing GESS!

Noté 5 sur 5 étoiles

Had a great experience with Gess

Had a great experience with Gess, installation for my solar and Tesla battery went smoothly, and scaffolding taken down as fast as it went up. Also recommended my family to have solar and they have since had their installation too.

21 octobre 2023
Avis spontané
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Réponse de GESS Renewables

Good Morning Sandra,
Thanks for taking the time to leave us a review! We are glad we could help you go green!
Thanks for choosing GESS!

Noté 5 sur 5 étoiles

The Tesla Powerwall 2

The Tesla Powerwall 2 was very professionally installed by GESS and has been running since May faultlessly. The gateway is completely silent and the switch overs to and from the battery are unnoticeable. The whole system works perfectly and is easy to see on my iPhone exactly what is happening. Would highly recommend.

11 octobre 2024
Avis spontané
Logo de GESS Renewables

Réponse de GESS Renewables

Good Morning King of Bromley,

Thanks for taking the time to leave us a review! We are glad your Tesla is doing everything and more than you had hoped!
Thanks for choosing GESS!

Noté 5 sur 5 étoiles

Friendly and trustworthy

Gess Renewables installed solar panels for me, and a battery a year later. They were friendly and easy to deal with and have been very helpful in following up any issues. I was glad to have found them, because they gave me far better advice than some other installers I contacted, and they are a genuine and trustworthy company.

1 octobre 2024
Avis spontané
Logo de GESS Renewables

Réponse de GESS Renewables

Good morning LoLo,
Thanks for taking the time to leave us a review! We are glad that we could help you go Green!
Thanks for choosing GESS!

Noté 5 sur 5 étoiles

First Class Service

We have had a Solar PV system plus a Tesla Powerwall installed by Gess. I can’t fault the service that we have received throughout the purchase experience. From initial informal conversations at the warehouse, the site appraisal followed by the installation of both aspects of the project, we were treated in a friendly and professional manner throughout. The engineers, on both visits, took away all of the rubbish and swept up after they had completed their respective installations. Very happy with the service and would be pleased to recommend them to friends and family.

23 novembre 2023
Avis spontané
Logo de GESS Renewables

Réponse de GESS Renewables

Good Morning David,

Thank you for taking the time to leave us a review! We are glad that throughout your project we could help and get you a system that works as you'd hoped!
Thanks for choosing GESS!

Noté 2 sur 5 étoiles

Poor communication, faulty product, scaffolding left behind blocking access to our bike storage....

About 6 months after placing an order for solar panels + battery with barely any ongoing updates on timing.....we recently finally had the panels installed by a couple of nice technicians. Still no news on when the battery will arrive though. Not even an ETA. Unfortunately a technical fault was also reported the day the panels got installed (I guess the may not have checked it before leaving?) and after reporting it to the firm multiple times they finally confirmed it would require another visit scheduled for approx. 1 month after the original installation. I guess that can happen and they are very busy, but the problem is that they in the meantime are refusing to remove the scaffolding, which is currently blocking access to our bike storage. Most recently they have stopped replying to our requests for updates. Just ignoring us even though we have explained that we were never informed that they would block access to our main means of transportation (live in central London). Most solar installation companies are probably not easy to deal with as this is a bit of a "cowboy market"and GESS might not be an exception. Should probably have gone with Octopus or another established supplier with a strong focus on customer service.

27 février 2023
Avis spontané

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