Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Voir plus
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Lisez les avis des autres
Pump is a great tool to have with while traveling. The customer service is very professional, fast, courteous and eager to resolve any issues.
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Voir plus
Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'accessoires automobiles
- Magasin de pièces détachées automobiles
- Magasin de pièces et d'accessoires pour motos
Écrit par l'entreprise
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Coordonnées de contact
Dallas, Etats-Unis
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
4,7
Excellent
343 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Great company to deal with..
10 mai 2026
Avis spontané
Works well however when you but their…
Works well however when you buy their product they automatically sign you up for a $31/month subscription. They did refund our money easily but just be aware
7 mai 2026
Avis spontané
Réponse de Airmoto
Hi Melissa,
Thank you for your feedback, and we appreciate you sharing your experience. We’re glad to hear the product worked well and that our team was able to assist with the refund promptly.
We understand the concern regarding the subscription, and we apologize for any confusion. We always aim to make subscription details as clear as possible, and feedback like yours helps us continue improving the customer experience.
If there’s ever anything more we can assist with, please don’t hesitate to reach out.
Excellent customer service
Excellent customer service! Lyn, the representative I spoke with was awesome. Thanks Lyn! 👍
29 avril 2026
Avis spontané
I made an error and double ordered
I made an error and double ordered. The problem was corrected and my refund for the duplicate order was processed immediately.
28 avril 2026
Avis spontané
Quick customer service and return
Quick customer service and return. Very professional, quick and easy. Sent a replacement day of issues.
27 avril 2026
Avis spontané
This is a complete scam
This is a complete scam. I don’t know why they would get any possible positive reviews. I am being charged for a membership that I was unaware that I was signing up for when purchasing the product. I have tried canceling the membership and getting a refund for past charges and keep getting told that they would fix it but nothing is being done.
26 avril 2026
Avis spontané
Réponse de Airmoto
Hi Susan,
Thank you for your feedback, and we’re sorry to hear about your experience.
We're here to assist you! If you can contact us directly via our support email or provide your order details, we will resolve the issue immediately.
We appreciate your patience and the opportunity to make this right.
These pumps are wonderful
These pumps are wonderful, and the customer service can’t be beat. I own two, and always have at least one of them fully charged at all times.
24 avril 2026
Avis spontané
Not long lasting
The product worked as intended at the beginning. After having it for about two years, even after a full charge, the battery will die after a few minutes and about 5PSI of refilling a tire. I guess it is as good as to how long the battery lasts. I did not use it frequently so I am disappointed that now it can only help me inflate 5 psi. I am ordering a similar priced unit with more capacity and a battery booster for the same price. A little bulkier but still fits easily in the rear of my SUV. No more airmoto for me.
22 avril 2026
Avis spontané
Unit I received was not performing as…
Unit I received was not performing as advertised & RYAN resolved the problem immediately by stating they were sending me new unit & did not even require me to return original...now that's what I call GREAT CUSTOMER SERVICE
KUDOS TO RYAN & AIRMOTO
14 avril 2026
Avis spontané
Attentive prompt customer service and great product
Attentive prompt customer service to my issue. Good follow through to ensure it is fixed and they replaced the product after troubleshooting. Great service.
Also I love the product and its ease of use. Cables are builtin compact and the deflate button is great for my motorcycle offroad use to reduce tire pressure accurately.
6 avril 2026
Avis spontané
True to their word
The company was very supportive.They resolved my situation promptly without any issues.
6 avril 2026
Avis spontané
Customer support is fantastic
Customer support is fantastic. Quick to respond and resolve my issues. Super responsive, thorough and professional. Lara is the best!!!
6 avril 2026
Avis spontané
I had an issue with my order
I had an issue with my order. It was corrected within an hour.
3 avril 2026
Avis spontané
Mixed feelings
I like that it's portable/small and easy to fit anywhere in the car. I don't like that it looses its charge quickly. In fact I tried putting some air in one of my tires just today and it died out in about 30 seconds even though it had a full charge. So I'm not sure what good it is if you were stuck needing to even bring your tire pressure up just a little. I suppose they want you to buy the car charger accessory? Charging it in your home and keeping it in your car for an "emergency" on the road won't work.
3 avril 2026
Avis spontané
Réponse de Airmoto
Hi Tom,
Thank you for your feedback! We're sorry to hear about the battery issue you experienced, as this is not the intended performance. We understand how important it is for the device to be reliable, especially in emergencies, and we apologize for the inconvenience caused.
We're here to help resolve this. Please contact our support team with your order details, and we’ll be happy to assist you further and provide troubleshooting steps.
We appreciate your patience and the opportunity to make this right.
Has some benefits and some shortcomings
Overall, I am fairly happy with the Airmoto Smart Air Pump.
Likes:
1) It stops when the preset air pressure is reached.
2) Their chat customer service was very quick in helping me today.
3) I like how compact the Smart Air Pump is.
4) It charges very fast on the USB charger.
5) I like the light it comes with.
Dislikes:
1) Was a bit pricy.
2) The flexible hose with schrader valve got stripped just yesterday.
3) It gets discharged relatively fast. I can't even inflate all of my car tires before it runs out of power.
4) I actually don't like how that female side of the schrader valve connects to car and bike tires. It lends itself to getting stripped after several uses, which happened to me yesterday. Wish it was the type of standard valve connection where it goes over the valve.
But because of all the Likes I listed, I recommend this product to others.
28 mars 2026
Avis spontané
I am paying for something I never agreed to.
I just realized that I am paying monthly for "VIP Customer Benifits." It shows up on my original order, but the cost was nothing. I am now being charged once a month. For what? I never agreed to this. I have tried to log in to the website, but I keep going around in circles and can't cancel. I would like airmoto to stop charging me at once and I would like a refund for the VIP charges.
28 mars 2026
Avis spontané
Réponse de Airmoto
Hi Kathy,
Thank you for bringing this to our attention, and apologies for the inconvenience. We're here to help resolve this.
Please contact our support team with your order details, and we’ll take care of this for you.
We appreciate your patience and giving us the chance to make things right.
They replaced the unit after over a…
They replaced the unit after over a year!
10 mars 2026
Avis spontané
Truly great customer service
Very timely and helpful responses to my issue. . . . even over a weekend.
Issue was handled professionally.
22 mars 2026
Avis spontané
Best customer service that I've dealt…
Best customer service that I've dealt with in a very long time. Extremely helpful and correct the issue right away!!
21 mars 2026
Avis spontané
Ryan at Airmoto was a great help with…
Ryan at Airmoto was a great help with my purchase. I highly recommend you check with him if you need anything.
19 mars 2026
Avis spontané
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