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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do NOT give them your credit card details.. they are scammers and will take your money and charge your account and not stop if you cancel. Do NOT use this service.

Noté 2 sur 5 étoiles

I wish I looked here before I subscribed. The software is buggy, but I was working around it. There is no support from a person so be very careful. I accessed the account for my free trial and then... Voir plus

Noté 5 sur 5 étoiles

I Loooove this app. While I am not crazy about the generated captions, the edits and repurposing of content are incredible. I have more content than I can schedule to post. It's overwhelming in su... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I signed up for the 7 day trial and after getting access, decided it wasn't for me. I canceled that same day in app but was still charged $48 after the trial ended. I sent an in-app message, then emai... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Service de marketing Internet
  3. Service de montage vidéo

Écrit par l'entreprise

Today, small and medium businesses are 100% dependent on their ability to reach new prospects and increase their brand awareness via social media. To succeed, business owners and professional marketers work another full-time job feeding the social media beasts on all platforms. Munch is a cutting-edge video marketing platform that transforms how businesses create, engage with, and optimize their video content across multiple platforms. Using AI, Munch allows users to produce videos once and use them to generate tailored content for all social media channels, maximizing reach and engagement. With real-time data and trend insights, Munch ensures content distribution is performance-driven.


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,0

Tous les avis

(38)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Canceled and was still charged

I signed up for the 7 day trial and after getting access, decided it wasn't for me. I canceled that same day in app but was still charged $48 after the trial ended. I sent an in-app message, then emails and have never gotten a reply. There is no alternate ways listed to contact them and their address is out of country. BEWARE if you don't want your money taken and not returned.

28 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Buggy software

Buggy software. Kept disconnecting while I was editing things. I completed all integrations, but it never posted any of the posts it said I successfully scheduled. Overall, a huge waste of my time and money.

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

BEWARE of this site!!!

BEWARE of this site!!!! SCAMMERS!!!!! I signed up for the free trial paid it thru Apple Pay and now I can’t sign back in!!! And no customer service!!!! The page where you can email them doesn’t work!!!!!! Now I have to find a way to cancel my subscription!!!SCAMMERS!!!!

8 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't use Munch

Don't use Munch! You can't cancel your subscription, they won't even answer your emails. Awefull company, would never recommend.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Never write reviews about companies but…

Never write reviews about companies but this one is truly awful..... they changed the subscription on me without telling me and literally would not let me access my account settings to unsubscribe..... they are extremely sneaky and looking to take advantage of you + the new update is trash. Awful service not worth it at all, any other clipping service is better

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor On-line Service

I signed up for Munch’s free trial believing it would be different from similar platforms. By day two, I realized it wasn’t a fit and attempted to cancel.

Despite their claims, there was no visible “unsubscribe” or “cancel” option available on my account. When I provided screenshots showing exactly what I could see, support responded that the issue was due to the button being the wrong “color,” which frankly did not resolve the problem — and nothing changed when I checked again later.

Out of caution, I locked my credit card. While I was later told my subscription had been canceled, my payment information is still retained, which raises additional concerns about transparency and trust.

Because of this experience, I cannot recommend this company.

22 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

I loved the concept and ease of…

I loved the concept and ease of integration. As an entrepreneur with 99% of clients being African American, there is not enough diversity with images. My clients noticed immediately bc I use images that they relate to.

1 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I wish I looked here before I…

I wish I looked here before I subscribed. The software is buggy, but I was working around it. There is no support from a person so be very careful. I accessed the account for my free trial and then I paid , did 2 posts (which I had to rework a bit) then my login stopped working after my trial. They are still taking my payment, I cannot access the platform. When I try to cancel the AI says login to the account and cancel.

9 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible software

Terrible software, verry buggy and doesn't make good clips from your content. I do NOT recommend giving this company any money. They still haven't responded to my customer support request after 7 days.

12 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer beware

I was recommended to try this by Tony Robbins business mastery. Even though my friend said he had issues with site I still gave it a shot, I did the free version, and of course I needed the upgraded version once I uploaded video, I added some crappy B roll that AI suggested (not useful) and then from that point on website froze on my. I thought it was my connection but nope it was just that site. I probably went back another 2 or 3 times and it would again completely freeze on me. As a busy business owner I don’t have time for this. I requested my money back and they refused. The lady Diana accused me of asking for my videos back. Could care less about anything I uploaded. I just think I puked$45 out the window.

15 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

I love the interface

I love the interface. Works well. But I wish you had an app so I could work on my iphone

8 mars 2025
Avis spontané
Logo de Munch

Réponse de Munch

Thank you for the review, Kevin! Re-App, it's on our roadmap. Stay tuned :)

Noté 1 sur 5 étoiles

Horrible

No free trial. Insanely long rendering times. Much worse than the competition.

30 janvier 2025
Noté 5 sur 5 étoiles

Fantastic customer service.

Accidentally signed up for the annual subscription when I meant to sign up for the monthly subscription. I reached out to customer support about this issue and they resolved it very quickly. I'm very satisfied with the support I received for this issue and I'm excited to continue using Munch for our marketing purposes.

20 janvier 2025
Logo de Munch

Réponse de Munch

We always strive to delight our customer, either with our product it with our customer service. Thanks for this feedback, Tim.

Noté 5 sur 5 étoiles

Wonderful Ideation Tool

Really impressive either as a final cut or options to help ideate. Really helpful resource, and excited to explore integrations and development of additional features.

17 janvier 2025
Logo de Munch

Réponse de Munch

Thanks for the support, Jonathan. Keep in Munching!

Noté 1 sur 5 étoiles

Charged for 1 year

Charged for 1 year

17 janvier 2025
Logo de Munch

Réponse de Munch

Sorry to hear that you didn't mean to acquire an annual subscription. Please reach out to our customer service via the web app or create@getmunch.com and we'll do our best to help.

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