Gibbs Gillespie - Watford Avis 

We had a wonderful experience with the Gibs Gillespie team. Claire, Clinton, and Meenu were exceptional, making the rental process remarkably smooth and professional. Thank you so much! We absolutely love our new home. PS: I appreciate the welcome package ! Regards, Roxana

Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few.
Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!

NEVER PURCHASE VIA GIBBS GILLESPIE!!!

I found what I thought was the perfect flat for me in Watford as a 1st time buyer via the Rickmansworth branch in February 2024, I was dealing with the agent & Branch Manager George.
The 1 bedroom flat was advertised for £1000 service charge & £0 ground rent, which I thought was awesome & the flat was a great size & in great condition, also on my 3 viewings it was always mentioned that I have an allocated parking spot which was also a win for me.

I would often get emails from George asking what my solicitors are doing & why its taking long, stating that the sellers are getting worried... As a 1st time buyer I am still unsure of the process & learning myself too, the last thing I needed was the added pressure.

At this point I had paid a partial amount of £600 to my solicitors, they then come back to me from doing the searches to find that the service charge & ground rent combined is actually approx £3500 & no parking included... I could not believe it! Why the false info??? Especially when the service charge was advertised online & on the paper brochure as £1000pa!!

Immediately I backed out of the deal, it made total sense as to why their was so much pressure on getting the sale done quickly, because the seller didn't want to hold on this flat knowing they cannot incorporate this ridiculous £3500 charge into their current tenants monthly rent.

This flat was clearly mis-sold to me! The agent claims he had no idea & that the seller was not aware either which can never be true, as any changes to service charge or ground rent would always be communicated with advanced notice.
The searches even showed that last years service charge was not £1000 either, it was more than that.

Lifetime Legal were useless & declined my case, I went back to the agent as he was the one that was representing the seller, he's the one that the sellers have apparently dealt with for many years as the flat is rented out via Gibbs, But no research was done by the agent into making sure the info provided was factual & correct.
They have also refused to help with paying me my money back or getting the seller to reimburse me as this all happened because of their joint collaboration.

I am at no fault here but now left out of pocket by £600 because of this awful agency & even worse sellers!!