I've been ordering from GlobalRose for over 25 years. Your Prcing and dependable delivery as well as 'fresh' product which lasts 1 - 2 weeks make me a loyal customer !!
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My church orders flowers for the ladies for Mother's Day every year and the flowers are always delivered on-time and in great condition. The women love them!
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Cancelled half of my order the day before it was supposed to ship, and then when I got the half it was entirely wrong. When I contacted customer service they said they couldn’t do anything.
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I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Coordonnées de contact
7225 NW 25th Street, Suite 217, 33122, Miami, Etats-Unis
- 2566702880
- support@globalrose.com
- www.globalrose.com
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A répondu à 96 % de ses avis négatifs
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Réponse de GlobalRose.com
We work to make every aspect of your experience seamless, and it’s wonderful to know it shows. Thank you for choosing us!
Shipping was quick but the roses were…
Shipping was quick but the roses were very small and fragile.
8 janvier 2026
Avis spontané
Réponse de GlobalRose.com
Hi Alexia,
Thank you for sharing your feedback.
We’re glad to hear shipping was quick. In cases where there are concerns about flower size, condition, or quality, we do require that customers contact us at claims@globalrose.com within 24 hours of delivery so we can properly investigate the issue and provide assistance.
We appreciate your understanding and thank you for taking the time to leave a review.
Kind regards,
Global Rose Customer Service Team
Flowers got to our home too late.
Flowers got to our home in the afternoon of December 24th. Too late to makeup floral arrangements to give to staff as planned.
24 décembre 2025
Avis spontané
Réponse de GlobalRose.com
Dear Marlene,
Thank you for sharing your feedback.
We have reached out to request additional information about your order so we can review it properly. Once we receive those details, we’ll be happy to take a closer look.
We would also like to clarify that our delivery commitment time is within ±1 day of the scheduled delivery date, as deliveries are handled by the carrier and exact delivery times during the day cannot be guaranteed.
We appreciate your understanding and look forward to assisting you further once we have the requested information.
Kind regards,
Global Rose Customer Service Team
Flowers are beautiful and well boxed…
Flowers are beautiful and well boxed for delivery
19 décembre 2025
Avis spontané
Réponse de GlobalRose.com
We take great care of both the quality of our flowers and how they’re packaged, so your feedback means a lot. Thank you for choosing us!
They arrived on time and looked…
They arrived on time and looked amazing! I did all my own wedding flowers, but with GlobalRose's beautiful quality, you couldn't even tell—everything looked professionally arranged. So thrilled with the result!
9 novembre 2025
Avis spontané
Réponse de GlobalRose.com
Thank you so much for sharing this! We’re honored to have been part of your wedding day and love hearing that the flowers turned out beautifully. Congratulations, and thank you for trusting Global Rose!
My event was last night
My event was last night. The roses were beautiful. A few did have brown petals, but it only took me a few minutes to remove them.
6 décembre 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for sharing! We’re happy the roses looked beautiful for your event. Some outer guard petals can arrive with slight browning, and removing them is exactly the right step. We’re glad they bloomed nicely for you!
Do not order from this company
Do not order from this company. The flowers are shipped from Colombia with no water source or even a damp towel to keep them fresh. Mine arrived three days late and were completely dry and withered since it had been a full week with no water after being shipped.
I requested a refund and was denied. Their website says to order flowers 2–3 days before your event in case of delays — which I did — and they still didn’t arrive on time. When I contacted the company, they told me I should have reached out the same day they weren’t delivered, but nowhere on their website does it state a 24-hour window to report issues. It only instructs customers to order early.
The site is misleading, and the seller refuses to take responsibility for issues caused on their end. Save yourself the stress and go with a local florist instead.
26 août 2025
Avis spontané
90 birthday roses - great delivery
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they came in time, in perfect condition, a beautiful vibrant orange and she said she felt special! Lina P at Global Rose helped me so much and answered all my worried questions. Thankyou
20 novembre 2025
Avis spontané
Réponse de GlobalRose.com
Thank you so much for sharing this! We’re glad the roses were what you expected. We’ll be sure to share your kind words with Lina, and we thank you for choosing Global Rose for your special celebration!
The callas were short lived this time
The callas were short lived this time, I started noticing browning within 3 days. In the past they have lasted closer to 6-7 days before starting to show wilting and browning.
Fortunately, the customer service department was helpful and reasonably resolved the issue.
9 novembre 2025
Avis spontané
Réponse de GlobalRose.com
Dear Sara,
Thank you for sharing your feedback with us. We’re very sorry to hear that the callas did not last as long as expected this time.
In situations like these, we kindly ask our customers to contact us at claims@globalrose.com within 24 hours of delivery, along with photos of the flowers, so that our team can properly investigate the issue and provide assistance. This helps us identify what may have gone wrong and offer the appropriate resolution.
We truly appreciate you taking the time to let us know, and we hope to serve you better in the future.
Kind regards,
Global Rose Customer Service Team
Always on time as promised
Always on time as promised, always beautiful
i allow 3-4 days for flowers to "wake up"
7 novembre 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your kind words! We’re glad the flowers met your expectations. We appreciate your trust and look forward to making your next occasion brighter!
The person ordering
The person ordering, Deanna, sent these flowers to Donna. I only know they were received.
Last time I ordered flowers to be delivered to me, the doorbell wasn't rung - it was a hot September day - gladly the calla lillies perked up...
27 octobre 2025
Avis spontané
Réponse de GlobalRose.com
Dear Deanna. We’re truly sorry about your past delivery experience. Couriers don’t call recipients and sometimes may not ring the doorbell.
We’re glad your calla lilies perked up! If you ever need anything, we’re always at your service.
Great prices and shipping was fast.
I hadn’t realized I needed to sign for them. I was on my way out to an appointment and just like that my FedEx delivery guy showed up in the nick of time. So they waited on the cool enclosed patio for me until I returned home to get to them.
Luckily it was cold and raining all day today. I started to open them up and get to my arrangement when I noticed they were a little thirsty but in all they held up pretty well considering they came all the way from Colombia. That was a plus for me.
By the time I got them without any leaves attached which took a couple of hours going thru 100 roses. It was definitely worth it. Theyre beautiful. Roses are my favorite flower.
I do have a love for several other kinds of flowers and when I’m ready to place those orders, I can’t wait to order them through Global Rose. I’m hoping they’ll be just as gorgeous as these are. I absolutely love fresh flowers.
The pricing is great. Too many florists over charge, you don’t get a whole lot of places that put together beautiful arrangements. And more than that I hate baby’s breath with my roses. Every florist seems to use them. Yuck!
Thanks Global Rose you’ve made a customer a happy one.
30 octobre 2025
Avis spontané
Réponse de GlobalRose.com
We’re glad your roses were just as you expected! After placing your order, you received a confirmation email mentioning that a signature is required for delivery. In the future, you can request a signature release so FedEx can leave your flowers without one. Just email us your order number and authorization.
Knowing they brightened your day makes us happy. We hope to send you more fresh blooms in the future!
The best flowers i have ever received
The best flowers i have ever received! Wonderfully packed and wrapped!
19 octobre 2025
Avis spontané
Réponse de GlobalRose.com
Our team takes great care to ensure every bloom arrives fresh and beautiful. Thank you for choosing Global Rose!
Great service
After placing my order, I received an email that my oder will be delayed by a day due to unforeseen circumstances. I contacted the customer service representative (Joan Taborda) online and asked if they could still deliver it ontime, as it was my mother's 65th birthday that day. Joan was very accommodating and said they will ensure the flowers arrive on time. The flowers indeed came on time and were beautiful. 5 stars for customer service and 5 stars for product.
15 octobre 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for sharing your experience! We’re happy the flowers were as expected and that Joan provided excellent support. It’s an honor to be part of such a meaningful celebration, and we always aim to provide the best service.
Réponse de GlobalRose.com
Providing great service and fresh, beautiful blooms is always our top priority. We appreciate your 5-star review!
Disappointment
The roses didn’t come with the paper I selected on the site when ordering. In fact, it didn’t come with any paper at all. Also the prep work involved into making the flowers presentable is cumbersome. I would’ve hoped to have it arrive more put together.
3 octobre 2025
Avis spontané
Réponse de GlobalRose.com
Dear Uhlensky,
We’re truly sorry to hear that your order did not arrive as expected and that the presentation required more preparation than anticipated. Your feedback is very important to us, and we regret that the wrapping paper you selected was missing — that’s certainly not the experience we aim to provide.
We’ll be reviewing this issue with our fulfillment team to ensure better accuracy and presentation going forward.
Thank you for taking the time to share your experience — we appreciate the opportunity to improve.
Warm regards,
The Global Rose Team
Beautiful and hearty flowers
I ordered sunflowers, white roses, and eucalyptus for the main flowers in my wedding bouquets. First, the flowers were absolutely beautiful and arrived on time. The sunflowers did arrive 4 days too early, but I was lucky to have a 2nd refrigerator in my garage, so I could keep them cold, well hydrated, and fed. I took them out the Thursday before our Saturday wedding, and they were great! I did reach out multiple times to GR, and they were always very responsive and helpful telling me how to care for them. One thing I would tell you is you must have room to store your flowers in refrigeration without any fruits and veggies in case of any emergencies. I still have beautiful bouquets of flowers at my house, and it's day 4 post wedding! I would order from them again for any kind of big event!
27 septembre 2025
Avis spontané
Réponse de GlobalRose.com
Thank you so much for sharing your experience! We’re happy the flowers made your wedding day special and that our team assisted you. We're here to help and are glad to hear your flowers are still going strong.
We’d be happy to serve you again for future celebrations!
Beautiful flowers but did not receive all of what I ordered
I ordered flowers for my wedding. The flowers were beautiful but I received the wrong color of one type of flower I ordered and did not receive all of the flowers of another flower bundle I ordered. I ordered sunflowers and when they arrived the heads of some of them had fallen off during shipping so I was unable to use them
17 septembre 2025
Avis spontané
Réponse de GlobalRose.com
Dear Angel,
Thank you for sharing your experience with us, and congratulations on your wedding! We’re glad to hear the flowers were beautiful, but we sincerely apologize for the issues with your order. Receiving the wrong color and missing stems, along with sunflowers that didn’t hold up during shipping, is certainly not the experience we want for our customers—especially for such an important occasion.
For situations like this, we always encourage customers to reach out to us within 24 hours of delivery with photos, so we can investigate and provide compensation or a resolution. Your feedback helps us improve our processes, and we truly regret the inconvenience you faced.
We hope to have the opportunity to serve you again and provide you with the perfect flowers you deserve.
Sincerely,
The Global Rose Team
Disappointing
I ordered 10 hydrangeas for a home arrangement feeling hopeful that they would live longer as they were supposed to be delivered directly from the supplier. The box arrived very damaged and 4 of the flowers were dead within 3 days. For over $100 I would have expected more. I will not be ordering from Global Rose again.
20 septembre 2025
Avis spontané
Réponse de GlobalRose.com
Dear Tina,
We’re truly sorry to hear about your experience and that your hydrangeas did not meet expectations. The condition of the box upon arrival is concerning, and we understand how disappointing it must have been to see several flowers wilt so quickly.
While our flowers are shipped directly from the farm to ensure maximum freshness, transportation issues can sometimes affect their condition. In cases like this, we always encourage our customers to contact us within 24 hours of delivery with photos so that we can properly review the situation and offer a resolution.
Your feedback is very valuable to us, and we will share it with our team to continue improving both our quality control and shipping process.
Sincerely,
The Global Rose Team
Réponse de GlobalRose.com
Thank you for your review! We’re glad everything met your expectations. We look forward to sending you more beautiful blooms in the future.
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