I've been ordering from GlobalRose for over 25 years. Your Prcing and dependable delivery as well as 'fresh' product which lasts 1 - 2 weeks make me a loyal customer !!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My church orders flowers for the ladies for Mother's Day every year and the flowers are always delivered on-time and in great condition. The women love them!
L'entreprise a répondu
Cancelled half of my order the day before it was supposed to ship, and then when I got the half it was entirely wrong. When I contacted customer service they said they couldn’t do anything.
L'entreprise a répondu
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Coordonnées de contact
7225 NW 25th Street, Suite 217, 33122, Miami, Etats-Unis
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,8
Bien
4 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Satisfied with my product
Through ordering and delivery, the process was smooth. The centerpiece I ordered were beautiful.
31 juillet 2025
Avis spontané
Réponse de GlobalRose.com
We’re happy everything went smoothly and the flowers brought beauty to your day. Thank you for choosing GR!
Réponse de GlobalRose.com
Thank you for the 5 stars! We’re happy you loved the flowers and appreciate your support.
I got the flowers on the date that I…
I got the flowers on the date that I asked for and the flowers were packaged really well. My mom loved them and made 4 arrangements instead of the 2. So flowers around the house.
30 juillet 2025
Avis spontané
Réponse de GlobalRose.com
That’s lovely to hear! We’re happy the flowers were as expected and brought joy to your mom. Thank you for choosing us!
The flowers were pretty but there…
The flowers were pretty but there weren't as many flowers as I expected. I had pictured much bigger bunches for the price
23 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Lynn Ann,
Thank you for your feedback and for giving us the opportunity to be part of your special occasion.
We’re glad to hear you found the flowers pretty, though we’re sorry to learn the quantity didn’t meet your expectations. Our product descriptions aim to provide clarity on stem counts and sizing, but we understand how visual expectations can vary.
We truly value your input and will take it into consideration as we continue working to improve our offerings. If you have any specific concerns or suggestions, feel free to reach out—we’d be happy to assist you directly.
Warm regards,
Customer Service Team
Global Rose
Quality - mid, Delivery - Fabulous
The roses were a little droopy and the baby's breathe was pretty sparse. The delivery was right on time and greatly appreciated!
25 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Paula,
Thank you for your feedback, and we’re very glad to hear the delivery arrived on time and as expected.
We’re sorry to learn that the quality of the roses and baby’s breath did not fully meet your expectations. Please note that in order for us to investigate and assist with any quality issues, we kindly ask that all concerns be reported to claims@globalrose.com within 24 hours of delivery, as stated in our policy.
Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future with an improved experience.
Warm regards,
Claims Department
Global Rose
www.globalrose.com
Instagram: @globalrose
Amazing flowers
Amazing flowers! Wow'd my mother-in-law for her 40th wedding anniversary. We cried!
18 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for sharing! We’re honored to have played a part in such a meaningful celebration, and we're at your service whenever you need more fresh flowers.
Réponse de GlobalRose.com
Thank you so much! We're glad you’re happy with our service and roses. We look forward to serving you again!
There was a few missing roses
19 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Erika,
Thank you for your feedback.
We’re very sorry to hear that some roses were missing from your order. In order to properly investigate and resolve any issues, we kindly ask that all concerns be reported within 24 hours of delivery by contacting us at claims@globalrose.com.
We appreciate your understanding and hope to have the opportunity to serve you again under better circumstances.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram: @globalrose
Comes in good timing
Comes in good timing. Some flowers came in kind of dying, but other than that everything was good.
10 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Andrea,
Thank you for your feedback—we’re glad to hear that the order arrived on time and that you were generally satisfied.
Regarding the flowers that arrived in less-than-optimal condition, please note that in order to investigate and address such issues, we kindly ask that customers contact us within 24 hours of delivery by emailing claims@globalrose.com. This allows us to assess the situation promptly while the flowers are still fresh.
We appreciate your understanding and thank you again for choosing Global Rose.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram: @globalrose
I had ordered the Christmas colors and…
I had ordered the Christmas colors and they substituted pink instead of more red and white I couldn’t use 1/3 of each order
18 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Dawn,
Thank you for your feedback.
In cases like this, where there may be a quality issue with a perishable product, we kindly ask that we be contacted within 24 hours of delivery at claims@globalrose.com so our team can properly investigate and assist you.
We truly appreciate your understanding and your support of Global Rose.
Best regards,
Customer Service Team
Global Rose
www.globalrose.com
Awesome
The 500 roses came in on time, were packed great, and are still going strong even in this summer weather.
They smelled wonderful, and looked awesome for our event!
Would definitely order again!
19 juillet 2025
Avis spontané
Réponse de GlobalRose.com
We're glad the roses made a lasting impression at your event, and we love being part of special moments! Thank you for choosing GR.
The delivery was as promised and the…
The delivery was as promised and the arrangements was more than expected.. Finally found on line delivery that delivered more than expected. Way to go global rose and the growers out of Colombia. 5 stars..
15 juillet 2025
Avis spontané
Réponse de GlobalRose.com
We’re proud of our products and we love to have exceeded your expectations. Thank you for the 5 stars and kind words!
Was in time and great product
Was in time and great product. Flowers were fresh and in excellent concision.
11 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for the kind words! We're happy everything arrived as expected. It’s always our goal to deliver beautiful, fresh flowers!
Everything was packed beautifully and…
Everything was packed beautifully and arrived on time!!! Thank you so much.
10 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Thank you, Michele. It’s our pleasure to be part of your special moments, and we look forward to serving you in the future!
Réponse de GlobalRose.com
We're happy you loved the flowers! It means a lot to us to know they brought beauty and joy. Thank you for trusting Global Rose!
The timeliness of delivery was spot on
The timeliness of delivery was spot on! The flowers were absolutely beautiful.
1 juillet 2025
Avis spontané
Réponse de GlobalRose.com
We're happy the flowers arrived on time and brought beauty to your day. That's what we aim for, and we look forward to serving you again.
quick delivery albeit in the afternoon…
quick delivery albeit in the afternoon instead of the morning like usual.
1 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Dave. Delivery times can vary since this is up to the courier, but we are glad the flowers arrived as expected, and the service was quick.
We look forward to serving you again soon!
Beautiful flowers, just needed more time to open up
The only downside was the flowers were not bloomed very far along when I had them arrive the day prior to the event. That was an ordering mistake on my end, since the website states to order a few days prior so they can open up. I also did not receive a full receipt from the business, it was missing my card info so I can't prove that I was the purchaser, which is messing up my expense report LOL. For personal business, I think it's great. For professional, I would just be aware of needing more time for blooming and the receipt stuff.
13 juin 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your feedback! We recommend scheduling delivery 2–3 days before your event so your blooms have time to open and buffer for any courier delays.
We’ll reach out via email shortly to provide the receipt for your records. Know that if you ever need anything, you can contact us at support@globalrose.com
First order we received were dead
First order we received were dead. The support team immediately sent out another batch but they just didn’t seem fresh either. I’ve been ordering from you guys for almost two years and these last few orders were not up to your standards. I believe we received them from South America and they were always fresh. But when they were delivered from Florida every order looked dead and dried out
1 juillet 2025
Avis spontané
Réponse de GlobalRose.com
Dear Ethan,
Thank you for your honest feedback and for being a loyal customer over the past two years. We’re truly sorry to hear that your recent experiences have not lived up to the standards you’ve come to expect from us.
While our flowers are always shipped directly from our farms—primarily in South America—there are occasions when logistics require routing through our Miami facility. Even so, quality should never be compromised, and we regret that this has affected your orders.
We appreciate you giving us the opportunity to make things right with the replacement, though we understand it still fell short. Your feedback is extremely valuable and has been shared with our quality control team to help prevent this from happening again.
Please feel free to reach out to us directly at claims@globalrose.com if there’s anything else we can do to restore your confidence in our service.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram! https://www.instagram.com/globalrose/
Réponse de GlobalRose.com
Thank you for sharing and for choosing us for your special moments. We'll be happy to assist you in the future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.