I've been ordering from GlobalRose for over 25 years. Your Prcing and dependable delivery as well as 'fresh' product which lasts 1 - 2 weeks make me a loyal customer !!
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Lisez les avis des autres
My church orders flowers for the ladies for Mother's Day every year and the flowers are always delivered on-time and in great condition. The women love them!
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Cancelled half of my order the day before it was supposed to ship, and then when I got the half it was entirely wrong. When I contacted customer service they said they couldn’t do anything.
L'entreprise a répondu
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Coordonnées de contact
7225 NW 25th Street, Suite 217, 33122, Miami, Etats-Unis
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,8
Bien
4 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Roses
The roses were beautiful and stayed fresh for our son"s wedding. The baby's breath did not arrive on time. I was unable to use it as I was traveling the day after delivery date. Money wasted as I had to buy more elsewhere.
31 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Suzanne,
Thank you for your feedback. We’re glad to hear the roses were beautiful and stayed fresh for your son’s wedding!
Regarding the baby’s breath, we understand how frustrating it must have been not to receive it on time. While 99% of our orders are delivered on the requested date, occasional delays of up to 24 hours can happen due to weather conditions, mechanical issues, or other unforeseen circumstances during transit. FedEx and UPS are the most reliable carriers in the industry and strive to meet all delivery deadlines, but such rare delays are unfortunately out of our control.
As stated in our policy, Global Rose does not issue credits or refunds for deliveries that arrive within 24 hours of the scheduled date. We truly appreciate your understanding and thank you again for choosing us for such an important occasion.
Best regards
Claims department
Arrived on time and looking incredible
Arrived on time and looking incredible! Did all the flowers myself for the wedding but you couldn’t even tell! Looked professionally done because of the beautiful quality GlobalRose delivered!
22 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Kaylyn,
Thank you so much for this incredible review! We’re thrilled to hear that everything arrived on time and in such great condition—and even more so that your DIY arrangements turned out looking professionally made! It means the world to us to know that the quality of our flowers helped bring your vision to life on such a special day. We’re truly honored to have been a part of your wedding celebration, and we hope to be your go-to source for flowers in the future!
great product
great product, better than the pictures, flowers were fresh and bloomed beautifully on time. Delivery was prompt on the day promised.
20 mai 2025
Avis spontané
Réponse de GlobalRose.com
Hello, Frida!
Thank you for your wonderful review! We're so glad to hear the flowers exceeded your expectations and arrived right on time. It means a lot to know our work helped make your experience a great one. We truly appreciate your support.
Beautiful & Fresh!
Ordered roses, carnations & spider mums for my nephew's funeral. Gorgeous and fresh! The arches tuened out beautiful! One of my new favorite places.
20 mai 2025
Avis spontané
Réponse de GlobalRose.com
Hello, Tyra!
Thank you for your kind words and for allowing us to be part of such a deeply meaningful moment. We're truly sorry for your loss and honored that our flowers could help bring beauty to your nephew’s funeral. It means a great deal to us to have been entrusted with something so important, and we hope to have the opportunity to serve you again in the future.
Problem with delivery but your team…
Problem with delivery but your team quickly jumped in and found my flowers. Great quality, great customer service! Would definitely use you again!
16 mai 2025
Avis spontané
Réponse de GlobalRose.com
Hello, Karen!
Thank you for your kind review! We're sorry again for the delivery issue, but so glad our team was able to resolve it quickly. It means a lot to know you were happy with the flowers and our service. If you ever need assistance in the future, we’re always happy to help!
Roses were extremely small and not near…
Roses were extremely small and not near their size advertised and did not look like the photo “wedding roses” however the company did correct the issue with compensation. If you’re going to order roses, you need to know the actual type you’re ordering instead of just a generic Rose so you are aware of the size you’re supposed to get. Lesson learned.
22 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Jennifer,
Thank you for your honest feedback. We're truly sorry the roses did not meet your expectations and appreciate you giving us the opportunity to make things right. Your insight about rose varieties and sizing is important, and we’ll continue working to ensure our product descriptions are as clear and accurate as possible. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help.
Easy to use and received order on time!
Easy to use and received order on time!
16 mai 2025
Avis spontané
Réponse de GlobalRose.com
Hello, Jordan!
Thank you so much for your five-star review! We're delighted to hear that the ordering process was easy for you and that your flowers arrived right on time. Your satisfaction means the world to us, and we truly appreciate you choosing our service. We hope to have the pleasure of serving you again soon!
Réponse de GlobalRose.com
We’re happy your blooms arrived on time and made such an impression. It’s our pleasure to help bring beauty to your special moments!
Timely service was appreciated
Timely service was appreciated. The bouquet did not have the white flowers showcasing the red roses
15 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Billie,
Thank you for your feedback and for acknowledging our timely service — we truly appreciate it!
We’re sorry to hear that the bouquet did not include the white flowers as expected. For any issues like this, we kindly ask that customers contact us at claims@globalrose.com within 24 hours of delivery, along with a photo of the bouquet received, so we can investigate and assist accordingly.
We appreciate your support and hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
Thank You
Thank You! I was so worried my order would not arrive in time. But you all came through and my daughters roses for her wedding got here in perfect time and they were absolutely beautiful!
10 mai 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for sharing! We’re happy your daughter’s roses arrived perfectly and looked stunning. We’re always here to help with any future celebrations!
The flowers were still tight and fresh
The flowers were still tight and fresh. Thank you so much!
8 mai 2025
Avis spontané
Réponse de GlobalRose.com
We’re glad your flowers arrived fresh as expected. Thank you for sharing! It’s our pleasure to deliver quality blooms that exceed expectations.
The flowers were not delivered in water.
The flowers were not delivered in water.
10 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Kara, we ensure top freshness, selecting only the best blooms of each daily harvest. They’re shipped via refrigerated FedEx/UPS trucks under strict cold-chain procedures to maintain quality. I hope they bloomed beautifully!
If you need anything else, don't hesitate to reach out at support@globalrose.com. We're at your service.
Pretty but not as good a quality as I was hoping.
The flowers arrived on time. They were not stored in any sort of moisture/water which made the petals a little brown. The blooms opened up in time our event, but I was a little disappointed in the quality. Definitely glad I ordered these to deliver 2 days before the event. I ordered these for a large 50th wedding anniversary party. I wouldn’t recommend for something as formal as a wedding, but the quality is okay for pretty much anything else.
15 mai 2025
Avis spontané
Réponse de GlobalRose.com
Hi Taylor,
Thank you for your feedback. We’re glad to hear the flowers arrived on time and were able to bloom in time for your event.
We’re sorry to learn that the quality did not fully meet your expectations. In situations like this, we kindly ask that customers contact us within 24 hours of delivery at claims@globalrose.com so we can investigate the issue and assist accordingly.
We appreciate your input, as it helps us continue to improve our service.
Warm regards,
The Global Rose Team
Réponse de GlobalRose.com
We’re happy the flowers were beautiful! Thank you for choosing Global Rose, and we hope to brighten your days again.
Réponse de GlobalRose.com
Thank you. Providing reliable quality and service is what we strive for every time!
Most of the roses were great and were…
Most of the roses were great and were in good condition. The petals on light pink color were brown on the edges. They looked several days old. The other colors of the flowers were in beautiful condition and looked perfect.
15 mai 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your feedback. Some roses have green guard petals that may look wilted or have dark edges. This is natural, and those petals often have brown or black borders.
You can gently remove them as your roses start to bloom to reveal their full beauty.
If you need assistance, we're at your service at support@globalrose.com
mixed results
the white roses were beautiful, the yellow roses, I'd say about 25% of them every petal fell off.
14 mai 2025
Avis spontané
Réponse de GlobalRose.com
Hi Marianne,
Thank you for your feedback and for including your reference number.
We’re glad to hear you enjoyed the white roses, but we’re very sorry to learn that some of the yellow roses did not meet your expectations. In order to investigate and assist with any quality issues, we kindly ask that all claims be submitted within 24 hours of delivery by emailing us at claims@globalrose.com.
We appreciate you taking the time to share your experience—it helps us continue to improve.
Warm regards,
The Global Rose Team
Wonderful hand-off of the order and the…
Wonderful hand-off of the order and the flowers were packaged well and were beautiful. Thank you!!!
8 mai 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your kind words. That’s exactly what we aim for.
We take great care with every flower to ensure they arrive beautiful and fresh, and it was our pleasure to serve you!
Flowers look pretty rough
13 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Thomas,
Thank you for your feedback,.
We’re truly sorry to hear the flowers did not arrive in the best condition. In situations like this, we kindly ask that we be contacted at claims@globalrose.com within 24 hours of delivery and that photos of the product be provided so we can properly investigate and offer a resolution.
We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best regards
Claims department
Good service, poor product
Service is promising but the quality of the flowers aren’t. I was hoping to open a box to some beautiful flowers but they looked like they were on the verge of dying
9 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear King,
Thank you for your feedback. We’re truly sorry to hear that the flowers did not meet your expectations.
In situations like this, we kindly ask that we be contacted at claims@globalrose.com with pictures of the product within 24 hours of delivery. This allows us to properly investigate the issue and determine the appropriate resolution.
We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram: @globalrose
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