I've been ordering from GlobalRose for over 25 years. Your Prcing and dependable delivery as well as 'fresh' product which lasts 1 - 2 weeks make me a loyal customer !!
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Lisez les avis des autres
My church orders flowers for the ladies for Mother's Day every year and the flowers are always delivered on-time and in great condition. The women love them!
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Cancelled half of my order the day before it was supposed to ship, and then when I got the half it was entirely wrong. When I contacted customer service they said they couldn’t do anything.
L'entreprise a répondu
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Coordonnées de contact
7225 NW 25th Street, Suite 217, 33122, Miami, Etats-Unis
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,8
Bien
4 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de GlobalRose.com
We’re happy the flowers arrived gorgeous as expected. It’s wonderful to know they met your expectations, and we're thankful for your support.
Quality issue
I was so disappointed in over 1/2 the roses and carnations I received. They were brown in many spots, already dying some not useable right out of the box. For such a large order, I expected better. Very disappointing.
6 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Jennifer,
Thank you for taking the time to leave your review, and we’re truly sorry to hear about your disappointment with the condition of your flowers.
At Global Rose, we stand behind the quality of our products and take these matters very seriously. To properly investigate and resolve situations like this, we kindly ask that customers contact us at claims@globalrose.com within 24 hours of delivery. This allows our team to assess the issue promptly and offer the appropriate resolution.
We regret that we didn’t have the opportunity to address your concerns at the time and hope you’ll consider giving us another chance in the future.
Sincerely,
Customer Service Team
www.globalrose.com
Réponse de GlobalRose.com
It's always a pleasure to serve you, and we appreciate your kind words. Thank you for choosing GR!
I have ordered roses at least once a…
I have ordered roses at least once a year for the past 15 years. I know they are bulk order and that the flowers need some attention when they arrive.
This time the roses seemed especially wilted. More than at previous orders. I trimmed the ends, got them in water and refrigeration. I am hoping they perk up quickly.
8 mai 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your continued support over the years. Flowers may arrive slightly dehydrated due to the long journey from South America, but with proper care, they usually perk up within 12 hours.
Trim stems about ½ inch and place them in clean room temperature water with the provided flower food. Let us know at claims@globalrose.com if you need help!
Breathtakingly gorgeous
The most beautiful roses and at such an amazing price. I'll be buying my roses from here from now on.
8 mai 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for the review! It's great that you loved the roses and found great value in them. We look forward to being your go-to for beautiful blooms!
Réponse de GlobalRose.com
Thank you for sharing! That’s exactly what we strive for, and we appreciate your support!
Always PERFECT
We order from Global Rose every year for our school's Mother's Day event and have never been disappointed. The delivery is always on time, the flowers are GORGEOUS and open beautifully. Highly recommend!
9 mai 2025
Avis spontané
Réponse de GlobalRose.com
We're honored to be part of your Mother's Day tradition and glad the flowers arrived on time and bloomed beautifully. We look forward to serving you again next year!
The beautiful flowers arrived in…
The beautiful flowers arrived in excellent condition. We will enjoy them for Mother’s Day.
8 mai 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your review! We're happy the flowers arrived in excellent condition and will be part of your Mother's Day celebration. Wishing you a joyful day!
Overall would order again
The customer service and delivery time was fantastic. I ordered Alstroemeria and carnations. Unfortunately my carnations didn't fair well even though I followed delivery instructions. Make sure you allow enough time before your event for your flowers to open. I ordered with enough time but if I had waited say 2 days for delivery they wouldn't have been open yet.
29 avril 2025
Avis spontané
Réponse de GlobalRose.com
Hi Eileen,
Thank you so much for your thoughtful review and for your kind words about our customer service and delivery! We’re sorry to hear that your carnations didn’t perform as expected, despite following the care instructions.
You’re absolutely right—flowers like carnations can take a bit of time to fully open after delivery. We always recommend allowing a few extra days before your event to give them time to hydrate and bloom properly.
We truly appreciate your feedback and look forward to the opportunity to serve you again in the future!
Claims department
The most beautiful roses with…
The most beautiful roses with exceptional color and quality
28 avril 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for sharing! We’re happy that our roses impressed you with their color and quality. Your satisfaction is our greatest reward!
Beautiful fresh roses
The 100 roses were packed very carefully , thorns removed and only one was broken . This is my second time ordering . First time was 100 carnations . The service is fast , affordable and reliable . Very pleased with my purchases . Would highly recommend this company .
4 mai 2025
Avis spontané
Réponse de GlobalRose.com
We love to know everything was as expected. It means so much to us that you’re a returning customer and would recommend Global Rose. Thank you for the 5-star review and for choosing us!
Réponse de GlobalRose.com
We're happy you consider our service and a quality product superior. Thank you for your feedback. We look forward to serving you in the future!
I ordered purple/lavender roses and got…
I ordered purple/lavender roses and got red/pink tips like fire and ice
25 avril 2025
Avis spontané
Réponse de GlobalRose.com
Hi Lorri,
Thank you for your review. We’re very sorry to hear that the roses you received did not match your expectations.
Please note that when ordering certain color tones like purple or lavender, there can be natural variation in shade depending on availability and the farm’s current harvest. However, if the roses you received were significantly different—such as red with pink tips—this sounds like a possible fulfillment issue.
In cases like this, we kindly ask that you contact us at claims@globalrose.com with your order details and photos as soon as possible so we can review and address the matter appropriately.
We truly value your business and would appreciate the opportunity to make this right.
Best regards,
Claims department
Réponse de GlobalRose.com
Hi Nigel,
Thank you for your feedback. We’re very sorry to hear that the lilies did not arrive in good condition.
In situations like this, we ask that customers contact us at claims@globalrose.com as soon as the issue arises, within 24 hours of delivery, so we can investigate and assist accordingly. Including photos helps us resolve the matter more quickly.
We understand how disappointing this must have been and appreciate the opportunity to make it right.
Best regards,
Claims department
Réponse de GlobalRose.com
It’s our pleasure to bring beauty to your day, and we appreciate your feedback!
Wedding boquet
I ordered by daughter in laws bouquet for her wedding and her maid of honors. Stunning and beautiful. The roses opened perfectly. Just gorgeous!
23 avril 2025
Avis spontané
Réponse de GlobalRose.com
We’re glad the roses added beauty to her special day. Thank you for choosing us!
Didn’t receive my order on time for my wedding
I was expecting my flowers by April 30. My wedding is this saturday. I contacted customer service and they just told me that fedex has not a delivery date yet. Fedex told me they will update the status of my order when they can. Nobody was able to resolve my issue. I needed to know so I can do something about it!!! Can you imagine my frustration? My wedding without centerpieces
1 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Mireya,
Thank you for your feedback, and once again, we sincerely apologize for the delay and the inconvenience it caused during such an important time.
Please note that a refund was already issued for the delay, as communicated to you directly via our chat support. We understand how disappointing this experience was, especially with your wedding preparations, and we truly regret that the shipment did not arrive as scheduled.
If there’s anything further we can assist you with, please don’t hesitate to reach out. We appreciate your understanding and the opportunity to make this right.
Warm regards,
Customer Support
Global Rose
I will definitely be ordering again
I will definitely be ordering again! Bought 80 blooms of Lillies for our 5th graders to dissect! They were fragrant, beautiful, and just what we needed! I will definitely be ordering again for personal and professional projects!!
28 avril 2025
Avis spontané
Réponse de GlobalRose.com
We’re happy the blooms were what you needed. We appreciate your support and are at your service whenever you need more flowers!
Réponse de GlobalRose.com
We’re glad our blooms met your quality expectations. Your support is appreciated, and we can’t wait to help you pick more gorgeous flowers in the future.
The roses I ordered arrived on time
The roses I ordered arrived on time, as promised. They were much smaller than I expected. I ordered more than I needed just in case some of the stems weren't usable which was the right call-about 10% of the stems were broken or already browning or drooping. All in all, they worked for the wedding I was helping with and looked great.
13 avril 2025
Avis spontané
Réponse de GlobalRose.com
Dear Heidi,
Thank you for your feedback—we’re glad to hear the roses arrived on time and that they ultimately worked well for the wedding.
We’re truly sorry to learn that about 10% of the stems were not in optimal condition. We would have loved the opportunity to assist you further and investigate this matter if we had been contacted at claims@globalrose.com upon delivery. Our claims team is always ready to help resolve any issues with quality or condition.
We appreciate your understanding and hope to have the opportunity to serve you again in the future.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
claims@globalrose.com
Follow us on Instagram: @globalrose
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