Golds Gym Avis 

Men being allowed to sexually intimidate women in the women’s locker rooms, you would think this is attire but no this is actually real. They do not care whatsoever about the rights of women

Gym thinks "women like to see nude men in the women's changing room" this is a direct quote btw. So, they allow men in to the women's changing room to perv out.
SHAME

Very clean and neat environment. All the equipments are available.

Schrecklich, ich bin seit mehr als einem Jahr dort angemeldet und ich heul all dem Geld nach das ich durch meine Mitgliedschaft dort verloren habe.
8€ für Rücklastgebühren und ich habe im Fitnessstudio noch gesagt die sollen garnicht erst versuchen den Monat noch was von mir abzuheben gleich ne Woche drauf weiter 8€ dazu weil sies trotzdem versucht haben zu dem konnte ich an den Monat nichtmal dort trainieren gehen UND ich musste trotzdem 56€ zahlen. Den nächsten Monat konnte ich dann natürlich ( weil ich mich kündigen wollte endgültig) nur den halben Monat trainieren und weil die mir die halbmonatliche Mitgliedschaftsgebühr nicht gönnen wollten mussten sie natürlich die Service und Pauschalgebühr darauflegen.
Ich habe noch nie erlebt das in diesem Gym auch nur ansatzweise etwas an Service existiert.
Abgesehen davon das die Getränkeautomaten, die duschen und hin und wieder mal die Sauna(die das beste am gym war) kaputt ist. Das ganze beschissene Fitnessstudio stinkt als hätte der Inhaber selbst auf den Grund in die Mitte geschissen und was von Klimaanlagen oder Lüftungen konnten sie bei all dem Geld das sie einkassieren auch nicht einbauen dafür kann man oben vlt mal paar Fenster aufmachen.
TOLLE ARBEIT wirklich aber mehr muss ich auch nicht sagen die restliche Rezension beschreibt das Studio schon von sich
Kurz und knapp die wollen einen abziehen wirklich wer dort selbst als reicher trainieren geht muss sich echt blöd Vorkommen den ich fühl mich ziemlich dumm und ausgenutzt
(Plus Einige Mitarbeiter sehen so aus als hätten sie sich nur beworben damit sie beim ,,du hast ein Fitnessstudio noch nie von innen gesehen“ kontern können)
Sehr niveaulos und eher StahlGym als GoldGym

My wife and I joined Golds Gym many years ago and have always enjoyed the facilities that are available such as the sauna the swimming pool and the gym
There are also some great classes such as pilates and yoga which are taught by excellent teachers.
The staff at the gym are very attentive especially those at reception and in particular Tina who we have known for many years.
This is a great gym and we highly recommend it .

Gute Geräte, freundliches Personal und Saubarkeit

I am in gold gym harrow the swimming pool is closed from 20-to 28 September today the showers are closed they didn't text the members always something is breaking and not working every day is different reason : low level of water in swimming pool, jacussy is not working properly just ht water not power the swimming pool always cold

great place!

Scammy - they just get your credit card and make unauthorized charged and then make you pay them to cancel. Someone needs to shut them down.

I joined Gold Gym in Hounslow in August 2024 along with two others. We were offered a promotion of 2 free months, which I never asked for — it was something they voluntarily added. At the time of joining, I was told very clearly that it was a 12-month contract, which I accepted.

Now, after completing 12 months, I went in on 7th August 2025 to cancel my membership, only to be told that I still have to make 2 more payments — because apparently, the 2 free months don’t count as part of the contract. This was never communicated upfront. If their so-called “12-month contract” actually means 14 months due to the promotion, that should have been clearly stated at the time of sign-up.

When I questioned this, the receptionist was incredibly rude and dismissive, even asking why I referred my friends — when it was actually their colleague who offered a referral bonus during our registration. On top of that, she asked why I didn’t cancel my membership back in April — which makes absolutely no sense, since I was still within the 12-month period.

This is completely misleading and feels like false advertising. Instead of a promotion, it's just a trap to tie customers in for longer. If a promotion comes with extra months of commitment, then just be honest and mention it upfront.

As for the gym itself — it’s small and overcrowded, and the pool smells heavily of chlorine. I only stayed because I was locked into the contract, and now I’ve been forced to stay even longer due to a clause that was never explained.

Would I recommend this place? Absolutely not. Avoid Gold Gym Hounslow at all costs — terrible customer service, rude staff, and shady contract practices.

Horrible gym. Aggressive sms sending to all people in Vancouver by hundred of different numbers. I get 10 sms per week and have already blocked near 100 numbers. Disgusting

I experienced constant repeated swearing and nearly physically assaulted, locker broken into, and staff maintained the message that they would not be terminating the contract because this does not occur in front of cameras, and kept asking me to push the emergency buzzer to call for help (which arrives, but delayed). Disgusting customers and staff.

Poorly run and maintained gym. Equipment is limited and not the best also if any of the equipment breaks you can guarantee it will be out of use for weeks, there is only one smith’s machine and has been out of use for at least a month, if they have a maintenance contract they don’t use it

Be careful when you signing a contract with these guys. They have malicious practice of accepting only utility bills if you are changing your address and try to cancel your membership. For some funny reason they don't accept bank statesment or driving license. If you are private tenant like me (who dont't pay bills) you might be in trouble with them. When asked them to reason their decision of not honour my prove of new address they keep copy and paste their T&Cs which leads to nowhere. I will be escalating this now to small court claims. Avoid is the best thing you can do!

I am a member of Golds Gym Hanwell and really enjoy the facilities and great staff
Especially Mr Simpson he is so courteous and polite
I would definitely recommend this Gym to Everyone.
Thank you All for such a wonderful and professional service.

I am a Gold's Gym member in Harrow. I love the old building is preserved and we can enjoy the authenticity of architecture, as well the facilities. We love the jacuzzi:)
The staff members are always polite and helpful. They try to solve the problems you may encounter. Well done!

I have never been so heartbroken. Myself and my daughter have always been members of a gym. I'm a qualified PT and she is always safe. We just visited Golds gym and disclosed her epilepsy before we were shown around, we were told it wouldn't be a problem. We decided to join and sat and filled in the forms, we were about to complete when the guy behind the reception started openly talking about my daughter in front of us, I heard his colleague say it's fine I have two friends with it. Long story short they wouldn't let her join because she has epilepsy! I'm beyond angry that I've witnessed my daughter be discriminated against, due to her disability. Never will I visit that place again. If I could give 0 stars I would

just now
New
Very rude staff, all the inconvenience is there once I got Ticket while I was inside the gym and parked my car in their parking, I have Membership, I supposed to enter my Car Reg number but their machine was broken. I did the gym and came out finding out that I got a ticket. I asked them to contact their parking management team and let them know that your machine was broken and I was inside the gym. They could check easily from my membership card or the cctv that I was there, still they didn’t help me, and I had to pay that, very unhelpful and annoying staff. When you go to get the membership they are very sweet and will say everything will be fine, yeah yeah we’ll help you this and that, and right after you got the membership they turn to evils.