My experience with Goodcover has been great! Every part is easy because they do most of the work for you. They have an unbeatable price and I am protected while I rent my apartment from liability. It... Voir plus
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Goodcover is consistent, easy to use, and affordable. I (luckily) haven't had to go through the process of enacting my insurance, but every year when I renew the process is very smooth. The customer s... Voir plus
Finally received an email back but sat on chat for over an hour before giving up and getting off. Chat said wait a few minutes to get an associate, but no one ever came on or responded. Super annoying... Voir plus
L'entreprise a répondu
My experience has been really good with you. Costumer service is prompt with there responds to my needs. Ive never have any negative experiences with you. Very helpful
À propos de l'entreprise
À propos de Goodcover
Écrit par l'entreprise
Goodcover's mission is to build a community of members enjoying financial peace of mind at the lowest possible cost. Our first service is better Renters Insurance designed with members in mind.
For too long, renters insurance has been complicated, expensive, and designed to benefit insurance companies rather than the people they're supposed to protect. Goodcover changes that with a modern, member-first approach that puts your needs at the center of everything we do.
What Makes Us Different
💰
Cooperative Model & Member Dividends
We've adopted a cooperative model that puts Members first. Here's our radical idea: money not needed to pay claims is returned to our Members through our Annual Member Dividend. We believe premiums are for your protection, not to fatten our profit. We pool Members' premiums, take a fixed fee, pay claims, and return the remainder directly to you.
⚡
Digital-First Experience
Get a landlord-approved policy in under a minute with our instant online quote system - no email required. Our streamlined process eliminates the hassle that other insurers put you through. Adjust your coverage anytime, anywhere, instantly in your Member Dashboard. With seamless adjustments, you'll have peace of mind in real time.
🛡️
Better Coverage for Your Stuff
Get worldwide protection for your belongings. Whether your laptop gets stolen in a coffee shop while on a trip or your items are damaged at home, we've got you covered. We offer Replacement Cost coverage, meaning for a covered loss we'll pay for you to buy a new, equivalent replacement - not the depreciated value that some other insurers offer.
Our Services
🏠 Renters Insurance Coverage
Personal Property: Worldwide coverage for your belongings
Liability Protection: Protects you if you get sued for accidental property damage or bodily injury, plus covers legal defense costs
Guest Medical: Coverage for medical expenses if guests are injured in your home
Additional Living Expenses: Temporary housing if your place becomes unlivable
Standard Coverage
Includes standard covered perils
SUPERGOOD Coverage
Optional upgrade that covers accidental damage with zero deductible
✨ Unique Features
👥
One Policy for All Roommates:
If your roommates are on your lease, they're on your policy - no extra steps and no extra cost
⚡
Instant Coverage Adjustments:
Change your coverage instantly through your Member Dashboard
✂️
We'll Cancel Your Old Policy:
We'll do the legwork to cancel your previous insurer so you don't have any gap in coverage
💎
Clear, Honest Pricing:
Straightforward, easy-to-understand coverage and pricing that won't surprise you
Technology & Innovation
🤖
Goodcover Intelligence
We use a combination of AI, augmented intelligence, and good old-fashioned humans to bring renters insurance into the twenty-first century. Our AI models analyze thousands of data points to assess risk and determine the right coverage for each member, allowing us to offer fair and accurate pricing while avoiding biases that can creep into traditional underwriting processes.
👥
Human-in-the-Loop Approach
We believe technology should augment human expertise, not replace it. Our team of experienced insurance professionals works alongside our AI to ensure our members get the best possible service. We're always here to answer your questions and help you navigate the complexities of insurance.
Financial Backing & Stability
🏦
Trusted Capital Partners
Goodcover is proud to partner with leading reinsurers who worked with us on an innovative model to deliver a unique product our Members love. Our reinsurers have more than $20 billion in assets combined, ensuring our Members have access to financial stability in case of large emergencies.
🚀
Backed by Innovative Investors
We're supported by leading venture capital firms and investors who believe in our mission to transform insurance, including Y Combinator, Fuel Capital, and other industry leaders.
Our Approach
💰
Lower Costs for You
We're ruthlessly efficient, eliminating waste that stands between you and affordable peace of mind. You don't pay for expensive agents, celebrity endorsements, or unnecessary overhead - just great coverage at fair prices.
🚀
Modern Insurance for the Modern Era
We're digital-first, easy to understand, and backed by real human support when you need it. Our convenient renters insurance represents the future of protection - simple, transparent, and designed around your needs.
📋 Licensing & Compliance
Goodcover is fully licensed to offer renters insurance across multiple states. We're committed to regulatory compliance and maintaining the highest standards of financial responsibility. We may be a fast-moving startup, but we're not here to break things - we're here to fix an industry that's been broken for too long.
📞 Contact Information
Customer Support:
Available through our Member Dashboard and support center
Available through our Member Dashboard and support center
Email:
hello@goodcover.com
hello@goodcover.com
Help Center:
support.goodcover.com
support.goodcover.com
Ready to experience insurance the way it should be? Get your instant quote and join thousands of members who've discovered that insurance doesn't have to be complicated, expensive, or frustrating.
Coordonnées de contact
149 New Montgomery Street, 94105, San Francisco, Etats-Unis
- +1-855-231-4663
- support@goodcover.com
- www.goodcover.com
4,2
Bien
116 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They don’t cover the important things…
They don’t cover the important things don’t get them
5 février 2026
Réponse de Goodcover
Hey there, I'm sorry you were disappointed in the outcome of your claim. Your adjuster makes all final decisions when it comes to claim outcomes, but we are always interested to know how you think the process could be better, and what you were expected, so we can adjust and either change the process or communicate more clearly. Please let us know at support@goodcover.com!
Very convenient highly recommended…
Very convenient highly recommended price are unbeatable
11 avril 2026
Réponse de Goodcover
Thanks!
I get a monthly update and feel…
I get a monthly update and feel compliant and protected.
2 avril 2026
Réponse de Goodcover
Thanks!
Réponse de Goodcover
Thanks! We're grateful you're a member :)
great price and coverage
30 mars 2026
Affordable and quick quote!
5 avril 2026
Some last minute problems we were able…
Some last minute problems we were able to correct ourselves….wish there was a live call in life ne we could have contacted
25 mars 2026
Hard to speak with a claims specialist…
Hard to speak with a claims specialist about claims.
27 mars 2026
They're great i been with this company…
They're great i been with this company for years now and I'm very happy.
13 mars 2026
Réponse de Goodcover
Thanks for the review!
I never picked up the Car
I never picked up the car because the rental company did not have any vehicles and THEY canceled my rental. I should have been given a refund on the rental insurance amount. I have called and no solution so far.
17 mars 2026
Réponse de Goodcover
Hi Elle - I'm sorry to hear you were having trouble with a rental car - Goodcover is Renters Insurance for where you live, not for cars. Totally understand if there's been some misunderstanding! Looks like your policy only started a few days ago for you; if it's not what you were looking for we can take care of that for you.
Communicate with their customers in a…
Communicate with their customers in a timely manner
8 mars 2026
Réponse de Goodcover
Glad you had a good experience, let us know what could be better! :)
The experience was positive and…
The experience was positive and seamless. From receiving the quote to choosing that fits my needs and finally purchasing my renter’s insurance. Thank you
3 mars 2026
Réponse de Goodcover
Happy to help, thanks!
Proven Communication skills…
Communication. Have not heard a word about what I need to document for you. Prices went way up and coverage went way down, along with services.
Not sure why I’m still with you, rather like flushing $… probably would never see a covered penny.
Prove me wrong
11 mars 2026
Réponse de Goodcover
Hi there - looking at your account looks like your documentation up to date. If there's something you need or are still expecting that I'm not seeing please let us know at support@goodcover.com!
Bad Faith Handling: Lack of Accountability & Advocacy. These people are FRAUDS
These people are FRAUDS. They hand you over to another company the second you have a claim. Over $21,000 of my person property is considered total loss from the disgusting contaminated water pipe burst intrusion in my unit. I am currently DISPLACED. As in moved out of my home. That was on February 11th. Today is March 11th. I have yet to receive a DIME. The assigned Adjuster (FL License: W061823) and Claims Manager (FL License: E188850) have consistently failed to conduct a thorough investigation within the 15-day statutory deadline required by the Texas Insurance Code.
I MOVED OUT of the unit, put most of my stuff into a storage unit, moved into a private room, and am dealing with massive expenses and loss that GoodCover has not advocated for on my behalf. I’ve paid for 2 types of coverage that I’m entitled to through my “PREMIUM” renters policy w/ $28,000 coverage limit.
They ignored loss of 200 items and offered me 6k. These people are disgusting. Specifically their adjusters The things they have done to try to manipulate me and deny the facts is immoral. No one from Goodcover has attempted to help in any way.
DO NOT GET GOODCOVER or FORTEGRA
11 février 2026
Avis spontané
Réponse de Goodcover
Hi Neda - just want to acknowledge you here and we know this conversation is ongoing and has has been escalated on the Claims side.
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