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Lisez les avis des autres

Noté 1 sur 5 étoiles

I would rate it as 0 if I could. I ordered a hat on April 1, 2025. I still have not received it. They promised it would come - it never did. When I attempted to get a refund through PayPal they re... Voir plus

Noté 5 sur 5 étoiles

I ordered a free sunhat, just pay delivery. But first I emailed Goodyougo as I didn't want to pay any extra shipping fees. They emailed back immediately assuring me of no extra charges. I placed my... Voir plus

Noté 5 sur 5 étoiles

My daughter and I really like the sun protection hat. The pink and grey color is the perfect shade and so pretty. Can’t wait to use them while hiking and on vacation this summer. My original package g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really impressed, it was one of those companies offering an offer I thought was too good to be true (free hats, just pay postage) so ordered one for me and 2 kids. All 3 free, not just one! They ar... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Poor customer service response

Placed order on 4/1/24. Received notice of shipping on 4/6/24. The tracking # does not work. I reached out to their customer service email on 4/16/24 and have received no reply. Sent them another message through their website early this morning, 4/17/24, and have received no reply to that either. My credit card wad charged right away though, and it is quite disappointing not to receive replies from my inquiries regarding my orde4.e

17 avril 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Hi there, your order should be arriving soon by now and emails answered within 24 - 48 hours. We have just replied with an update on the order status 😀

Noté 3 sur 5 étoiles

Haven’t received order

Ordered 3/27/24 on 4/1/24 received a tracking number and notice it was shipped. 3 weeks later and multiple emails sent have not heard back from company. The tracking number doesn’t work.
I am somewhat hopeful order will still arrive after reading do many slow shipping comments.
I do think the company should have reached out after I emailed them though.

As of my feelings right now I would suggest not ordering from them. Will definitely take that back if my 5 sun hats arrive soon in good quality condition.

***update
Received my orderApril 19th. Did also receive one email reply after leaving negative review here. Hats will be ok for what I wanted. They are adjustable but still a bit small even at the largest adjustment. I like the brighter colors better than the pink ones but just personal opinion. After all is said and done I’m happy with purchase.

14 avril 2024
Avis spontané
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Réponse de Goodyouco

Hi there, your order should have arrived by now and emails answered within 24 - 48 hours. Can you DM us on facebook if your emails are not sending to support@goodyouco.com so we can check on it for you

Noté 5 sur 5 étoiles

I recently bought my sunhat with the…

I recently bought my sunhat with the free, just pay delivery offer - amazing! The hat took quite a while to be delivered, and goodyouco were responsive when I enquired. Hat duly arrived - and I love it!!

10 avril 2024
Avis spontané
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Réponse de Goodyouco

Thank you for sharing your experience Dayle. Apologies for the delayed delivery but happy it worth it 😄

Thank you for your support 🫶

Noté 5 sur 5 étoiles

Great Sun Hat!!

Oh my gosh, I love my sun hat!! It fits perfectly and is so cute, while also offering great protection from the sun! It is foldable, so it is easy to pack, too. The brim can be snapped up on the sides for a cute look, too. Thank you!!

8 avril 2024
Avis spontané
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Réponse de Goodyouco

Your enthusiasm is wonderful to hear Connie! It sounds like your sun hat ticks all the boxes for style, fit, and sun protection. We really appreciate your kind feedback 😊❤️

Noté 4 sur 5 étoiles

there was an issue with my order…

there was an issue with my order (shipping lost my package) but customer service really stepped up and resent my order…. it arrived and I LOVE IT

27 mars 2024
Avis spontané
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Réponse de Goodyouco

Great to hear the issue was resolved smoothly. Thrilled you love your hat—here's to making the wait worthwhile! 💕☀️

Noté 3 sur 5 étoiles

takes a while for stuff to reach UK!

As promised, i'm amending my initial negative review.

I have now received my sun hat which was ordered over 3 weeks ago. It's exactly as described. The fit for me is good but it is quite snug so wouldn't recommend if you have thick hair/a large head.

The tracking comms is poor so you just have to sit it out and hope it'll arrive.

3 avril 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for updating your review, Karen. It's good to hear the sun hat finally arrived and fits well, even though it was a bit of a wait and the fit might be tight for some. Your feedback about the tracking communication is valuable for improvement. Enjoy your sun hat and the protection it provides! 😊👒

Noté 5 sur 5 étoiles

I love my hats

I love my hats. They are a great fit and are really comfortable. The colours are awesome and they are really light to wear. Definitely NOT a scam.

27 mars 2024
Avis spontané
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Réponse de Goodyouco

Thank you for the kind words Gail! Glad you like them 😄👒

Noté 1 sur 5 étoiles

Hats are way too small

Hats are way too small, and there is a no refund policy due to "hygiene". Super disappointing.

29 mars 2024
Avis spontané
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Réponse de Goodyouco

Hi Mel, sorry to hear they are too small. We do accept all returns and do not have a 'Hygiene' policy preventing customers from returning orders.

Noté 5 sur 5 étoiles

Good quick service

Good quick service
Great sun hat for giving complete shade for the sun. Stays on even in strong winds with the drawstring. Packs flat so ideal for travel.

5 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for the sharing your feedback and experience! Enjoy your sun-safe travels 😄❤️

Noté 5 sur 5 étoiles

Fab hat

Fab hat, free just paid postage. Arrived speedily and very satisfied with it. Highly recommend.

15 février 2024
Avis spontané
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Réponse de Goodyouco

Awesome to hear it arrived quickly and you liked it! Thank you for your recommendation of it! 😊👒

Noté 5 sur 5 étoiles

Great sun hats with UPF 50+ protection

A bit sceptical about ordering from an Instagram post so checked out via the goodyouco website & here on Trustpilot.
I’m having chemotherapy and have lost my hair. I had been looking for a sun hat to protect my bald head when my hair starts to grow back early summer. These hats have UPF 50+ sun protection, and can be worn in pool/sea…
Ordered 2 hats one for me & one for my daughter. And paid £7.99 for the mystery gift. The postage was quite a lot.
The package took a couple of weeks to arrive and I was getting a little worried that I had been scammed.
Needn’t have worried. Both hats arrived and were great (turquoise & grey) really well made, an opening at the back for long hair (pony tail) to fit through and now we just need to receive our ‘order of sunshine’ to wear them? Guess could ‘double up’ as a rain hat?
Maybe not suitable for a large adult head.
Not so sure about the mystery gift though? Took me a while to work out what they were? A black plastic expanding hair toggle and a long pair of white fingerless gloves. (I guess for arm sun protection?)
Thankyou goodyouco they’re great

15 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thanks for sharing your experience Caroline and hope you have a speedy recovery. Glad you like them both and wishing you and your daughter many beautiful, sunny days ahead.

P.S If they are the sleeves they are our UPF50+ sun protection sleeves. 🌞👒🧤

Noté 5 sur 5 étoiles

Definitely not a scam product company…

Definitely not a scam product company on Facebook!
Great product. Hat fits well, blue and grey colours just like the photos.
Received a very prompt email reply about delivery that answered my question.
Love the fit and have already used it for Aqua fitness class. Great product!

11 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Good to know you're happy with your hat and everything was spot on! Awesome the fit worked out well for your Aqua fitness class Brownwyn 😊👒💦

Noté 4 sur 5 étoiles

I received my hats

I received my hats. It took about 3 weeks but as I don’t know where they were shipped from that’s not a bad wait. I used their measuring guide before ordering and both hats fit perfectly. I love the pony tail hole. The ‘pink’ hat has a distinct beige/brown tinge which isn’t really the colour I was expecting (hence the 4 rating). Overall, the hats fit nicely, are well made, and I can’t wait for the hot weather so I can trade out my toque to these hats!

7 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for your feedback Judy! Glad it fits well and you are loving the ponytail slot. We will try to make the color a bit clearer. Wishing you safe sunny days!

Noté 5 sur 5 étoiles

Received my hat yesterday from the free…

Received my hat yesterday from the free offer (except for shipping).
Very pleased fits good , colour lovely and taking it on holiday.
Delighted it wasn't a scam.

8 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for sharing your experience :) Have a great holiday!

Noté 5 sur 5 étoiles

Comfortable fit high quality and like…

Comfortable fit high quality and like the opening for ponytail. Perfect for the hot Aussie sun, I even sometimes dip it in the lakes when hiking to be extra cool. Very happy thank you

1 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for sharing your experience Grace :)

Noté 1 sur 5 étoiles

Not happy

I ordered 2 hats, they took weeks to arrive then when they did the bag was ripped open, 1 hat was faulty and there were no freebies. I have emailed the company and had no response. Not happy paying £25 for basically 1 hat!

7 mars 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Hi Julie, sorry to hear the bag was ripped open on arrival. Please email our support with a photo and we can send replacements support@goodyouco.com

Noté 5 sur 5 étoiles

I received my hat and it was just as Goodyou had written.…

I received my hat and it was just as stated from the company. It fits well and offers great sun protection.
As I live in NZ it took a while to arrive and I started to wonder if I had been scammed but I hadn't.
One very happy customer.

23 février 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for sharing your experience! Wishing you sunny days ahead :)

Noté 5 sur 5 étoiles

Love this hat

Love this hat. Fits perfectly. Has a strap that tightens to stay on for those windy days. I live in Florida and this is a must have for any woman that has an active schedule.

Free hat. All you do is pay for shipping. $13 well spent.

26 février 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Thank you for sharing your experience Shelley! Glad you liked your hat 😀

Noté 1 sur 5 étoiles

Received my hat yesterday- disappointed

Received my hat yesterday - way too small and not the quality I was expecting- the random mystery bag that I paid £7.99 was rubbish - something I believe may be a bun holder and some ‘ fashion’ what look like compression stockings - very disappointed- was hoping to have a great hat for my summer holiday - now £17.95 worse off instead

22 février 2024
Avis spontané
Logo de Goodyouco

Réponse de Goodyouco

Hi Jackie, sorry to hear the hat does not fit. Feel free to contact our support email support@goodyouco.com to arrange a return or anytime you have a problem.

Hope this helps!

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