I would rate it as 0 if I could. I ordered a hat on April 1, 2025. I still have not received it. They promised it would come - it never did. When I attempted to get a refund through PayPal they re... Voir plus
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I ordered a free sunhat, just pay delivery. But first I emailed Goodyougo as I didn't want to pay any extra shipping fees. They emailed back immediately assuring me of no extra charges. I placed my... Voir plus
My daughter and I really like the sun protection hat. The pink and grey color is the perfect shade and so pretty. Can’t wait to use them while hiking and on vacation this summer. My original package g... Voir plus
L'entreprise a répondu
Really impressed, it was one of those companies offering an offer I thought was too good to be true (free hats, just pay postage) so ordered one for me and 2 kids. All 3 free, not just one! They ar... Voir plus
L'entreprise a répondu
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Poor customer service response
Placed order on 4/1/24. Received notice of shipping on 4/6/24. The tracking # does not work. I reached out to their customer service email on 4/16/24 and have received no reply. Sent them another message through their website early this morning, 4/17/24, and have received no reply to that either. My credit card wad charged right away though, and it is quite disappointing not to receive replies from my inquiries regarding my orde4.e

Réponse de Goodyouco
Haven’t received order
Ordered 3/27/24 on 4/1/24 received a tracking number and notice it was shipped. 3 weeks later and multiple emails sent have not heard back from company. The tracking number doesn’t work.
I am somewhat hopeful order will still arrive after reading do many slow shipping comments.
I do think the company should have reached out after I emailed them though.
As of my feelings right now I would suggest not ordering from them. Will definitely take that back if my 5 sun hats arrive soon in good quality condition.
***update
Received my orderApril 19th. Did also receive one email reply after leaving negative review here. Hats will be ok for what I wanted. They are adjustable but still a bit small even at the largest adjustment. I like the brighter colors better than the pink ones but just personal opinion. After all is said and done I’m happy with purchase.

Réponse de Goodyouco
I recently bought my sunhat with the…
I recently bought my sunhat with the free, just pay delivery offer - amazing! The hat took quite a while to be delivered, and goodyouco were responsive when I enquired. Hat duly arrived - and I love it!!

Réponse de Goodyouco
Great Sun Hat!!
Oh my gosh, I love my sun hat!! It fits perfectly and is so cute, while also offering great protection from the sun! It is foldable, so it is easy to pack, too. The brim can be snapped up on the sides for a cute look, too. Thank you!!

Réponse de Goodyouco
there was an issue with my order…
there was an issue with my order (shipping lost my package) but customer service really stepped up and resent my order…. it arrived and I LOVE IT

Réponse de Goodyouco
takes a while for stuff to reach UK!
As promised, i'm amending my initial negative review.
I have now received my sun hat which was ordered over 3 weeks ago. It's exactly as described. The fit for me is good but it is quite snug so wouldn't recommend if you have thick hair/a large head.
The tracking comms is poor so you just have to sit it out and hope it'll arrive.

Réponse de Goodyouco
I love my hats
I love my hats. They are a great fit and are really comfortable. The colours are awesome and they are really light to wear. Definitely NOT a scam.

Réponse de Goodyouco
Hats are way too small
Hats are way too small, and there is a no refund policy due to "hygiene". Super disappointing.

Réponse de Goodyouco
Good quick service
Good quick service
Great sun hat for giving complete shade for the sun. Stays on even in strong winds with the drawstring. Packs flat so ideal for travel.

Réponse de Goodyouco
Fab hat
Fab hat, free just paid postage. Arrived speedily and very satisfied with it. Highly recommend.

Réponse de Goodyouco
Great sun hats with UPF 50+ protection
A bit sceptical about ordering from an Instagram post so checked out via the goodyouco website & here on Trustpilot.
I’m having chemotherapy and have lost my hair. I had been looking for a sun hat to protect my bald head when my hair starts to grow back early summer. These hats have UPF 50+ sun protection, and can be worn in pool/sea…
Ordered 2 hats one for me & one for my daughter. And paid £7.99 for the mystery gift. The postage was quite a lot.
The package took a couple of weeks to arrive and I was getting a little worried that I had been scammed.
Needn’t have worried. Both hats arrived and were great (turquoise & grey) really well made, an opening at the back for long hair (pony tail) to fit through and now we just need to receive our ‘order of sunshine’ to wear them? Guess could ‘double up’ as a rain hat?
Maybe not suitable for a large adult head.
Not so sure about the mystery gift though? Took me a while to work out what they were? A black plastic expanding hair toggle and a long pair of white fingerless gloves. (I guess for arm sun protection?)
Thankyou goodyouco they’re great

Réponse de Goodyouco
Definitely not a scam product company…
Definitely not a scam product company on Facebook!
Great product. Hat fits well, blue and grey colours just like the photos.
Received a very prompt email reply about delivery that answered my question.
Love the fit and have already used it for Aqua fitness class. Great product!

Réponse de Goodyouco
I received my hats
I received my hats. It took about 3 weeks but as I don’t know where they were shipped from that’s not a bad wait. I used their measuring guide before ordering and both hats fit perfectly. I love the pony tail hole. The ‘pink’ hat has a distinct beige/brown tinge which isn’t really the colour I was expecting (hence the 4 rating). Overall, the hats fit nicely, are well made, and I can’t wait for the hot weather so I can trade out my toque to these hats!

Réponse de Goodyouco
Received my hat yesterday from the free…
Received my hat yesterday from the free offer (except for shipping).
Very pleased fits good , colour lovely and taking it on holiday.
Delighted it wasn't a scam.

Réponse de Goodyouco
Comfortable fit high quality and like…
Comfortable fit high quality and like the opening for ponytail. Perfect for the hot Aussie sun, I even sometimes dip it in the lakes when hiking to be extra cool. Very happy thank you

Réponse de Goodyouco
Not happy
I ordered 2 hats, they took weeks to arrive then when they did the bag was ripped open, 1 hat was faulty and there were no freebies. I have emailed the company and had no response. Not happy paying £25 for basically 1 hat!

Réponse de Goodyouco
I received my hat and it was just as Goodyou had written.…
I received my hat and it was just as stated from the company. It fits well and offers great sun protection.
As I live in NZ it took a while to arrive and I started to wonder if I had been scammed but I hadn't.
One very happy customer.

Réponse de Goodyouco
Love this hat
Love this hat. Fits perfectly. Has a strap that tightens to stay on for those windy days. I live in Florida and this is a must have for any woman that has an active schedule.
Free hat. All you do is pay for shipping. $13 well spent.

Réponse de Goodyouco
Received my hat yesterday- disappointed
Received my hat yesterday - way too small and not the quality I was expecting- the random mystery bag that I paid £7.99 was rubbish - something I believe may be a bun holder and some ‘ fashion’ what look like compression stockings - very disappointed- was hoping to have a great hat for my summer holiday - now £17.95 worse off instead

Réponse de Goodyouco
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