GO Outdoors - Bangor Avis 

2 738
TrustScore 5 sur 5

4,9

St David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots. Thank you! Also to the gentleman the was on the tills, apologies didn't catch a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck. He was both knowledgeable and fun to talk to. We came in looking for 3 things and got those three things w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service, extremely helpful even though close to closing time on a Sunday. Staff helped us select and fit a roof box and bars. Their attitude was above and beyond what you could expect, good... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nabeil was most helpful, polite and attentive, going above and beyond. Another member of staff was most helpful in assisting my husband. Great little store.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Bangor

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, Royaume-Uni

  • 01248 660937

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 738)

35 035 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great little store

Nabeil was most helpful, polite and attentive, going above and beyond.
Another member of staff was most helpful in assisting my husband.
Great little store.

5 septembre 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Quick and helpful

Nabeil was very helpful - listened to our needs and advised us well, which saved us a lot of time! We bought walking shoes for our daughter quickly. Great service and wouldn't hesitate to go back. Thanks!

30 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Nabeil was really helpful

Nabeil was really helpful - advising us when choosing new boots. 10/10 customer service.

1 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gas connector and gas

I needed a new gas connector and gas. Joanna provided 5 star service. She went above and beyond to help, she was really knowledgable and answered all my questions. I would recommend attending this store.

26 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Nabeil was super attentative and…

Nabeil was super attentative and friendly, extremely helpful and answered our questions

8 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff very very helpful at Bangor…

Staff very very helpful at Bangor Store. They were dedicated. Thank You All.

21 août 2026
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ianto was absolutely amazing and so…

Ianto was absolutely amazing and so helpful. His customer service was top notch. What a lovely store and team. Thank you for helping me choose the right Roof Box and Bars. Definitely 5 star service!

27 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Visited Go Outdoors Bangor yesterday.I …

Visited Go Outdoors Bangor yesterday.I was served by Nabeil who helped me with my parcel.
Nabeil is always helpfull and approachable when i visit the store

27 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go Outdoors, Bangor

Came in to Go Outdoors, Bangor today to urgently buy a tent to replace our leaky one. Was helped out by Noah, who went the extra mile to check whether the tent we wanted was in stock, after the last one on the floor had been sold. He gave us key information on the product, advice on putting it up and advice on extra things we may need. Thanks to all.

27 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful

Jake was very helpful with us when we was looking for 3 pairs of walking boots,2 for adults and 1 for a child. He had the patience with us getting us different sizes and finding where another size was in another store.

27 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

I ordered a tent on the 10th of August…

I ordered a tent on the 10th of August for a camping trip the weekend of the 21st of August hoping that it would be delivered by now nothing has arrived and I have asked for a refund and asked to repeat the same information I entered in the first email and no address to rely to.
Very unsatisfactory.

12 août 2026
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Thank you for your feedback.

We are very sorry to hear that your tent did not arrive in time for your camping trip and that you experienced delays when contacting our Customer Care team.

Having reviewed your order, I can see that our Customer Care team has now responded to your email and, following investigation, the order was deemed lost in transit. As a result, a full refund has been issued to your original payment method.

Please allow 3 to 5 working days for the funds to appear on your statement, depending on your payment provider.

We sincerely apologise for the delay in responding to your enquiry and for the inconvenience and disappointment this situation has caused. We appreciate you taking the time to share your experience and hope we can provide a much better service in the future.

Kind Regards
GO Outdoors Customer Care.

Noté 5 sur 5 étoiles

Store experience & staff performance

I am writing this review to praise Ianto and Daisy for their excelent customer service and approach towards the client. Today I went to Bangor Store to by a tent and some camping stuff. When I got to the designed area Ianto already engaged me and asked me if he can be for any assistance, explaining me everything I asked and what I appreciated the most was his honesty. His behaviour convinced me to buy from this store and I will be more than happy to come back again. Last but not least I want also to praise Daisy who also been very helpful in guiding me too...Good job indeed, and thank you! See you next time!

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you Nabeil for the good advice !

Thank you Nabeil for the good advice !
Very kind staff.

21 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thank you Ella - Walking boots

I came in a few days ago to prepare for a hike up Snowdon. Ella was such a big help. She stayed with me the entire time guiding me through picking the right walking boots, and telling me about her various hiking stories. The experience was very enjoyable and I will definitely be back if I need anything else. Thank you Ella!

20 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant customer service

Puck was very knowledgeable about the products, patient and extremely helpful and polite. A great shopping experience.

20 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Just a little shout out to Nabiel

Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots.
Thank you!

Also to the gentleman the was on the tills, apologies didn't catch a name. He checked we could get as much discount as possible including asking if we had blue light (which we did and I always forget to use) so thank you so much!

17 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience, thanks Ahren.

Great experience buying a new pair of walking shoes. Ahren was patient in bringing out multiple pairs in various sizes. He was helpful and gave advice on the best fit. I’m delighted with the pair I ended up with and they’ve proved to be very comfortable.

12 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience at Bangor go outdoors

Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck.
He was both knowledgeable and fun to talk to.
We came in looking for 3 things and got those three things with his assistance. When an issue came up with stock, Puck helped us and resolved it.

Great customer service and colleagues that actually enjoy their job.

Overall very happy 😊

17 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Personal shopper Beth

Beth was very helpful and knowledgeable.
As newbies, with some ideas of what we wanted, she advised and recommendations. Beth became like our personal shopper from the time we asked our first question. She went above and beyond. Can't praise Beth enough.
Would have given more stars if possible.

18 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A lovely visit to a new GO Outdoors…

A lovely visit to a new GO Outdoors store! Nabeil was exceptionally helpful, very polite and attentive, and assisted me in getting everything I needed!

15 août 2026
Avis spontané
Logo de GO Outdoors - Bangor

Réponse de GO Outdoors - Bangor

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus