GO Outdoors - Birkenhead (Express) Avis 

1 233
TrustScore 5 sur 5

4,9

32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Birkenhead (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Royaume-Uni

  • 0151 559 3381

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 233)

35 808 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent staff and very helpful

Excellent staff and very helpful. Lots of selection for a small store. Overall great experience.

7 avril 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam and the rest of the staff in Go…

Adam and the rest of the staff in Go Outdoors were very helpful.

6 avril 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam was brilliant

Adam was brilliant. His knowledge of tent reproofing saved me a lot of time. He also helped ensure that I got the best value for money. The staff at this store are lovely and knowledgeable, and the variety of stock is great.

4 avril 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

These guys are brilliant

These guys are brilliant. Although a small shop , they cannot do enough for you. If they havent got it in stock, they will get it and then call when its in.

I was served by Adam. He is great and knows his stuff. Also there are some great sale items there too. Will be back again soon.

2 avril 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Great customer service

Great customer service

25 mars 2026
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Super Helpful

Adam was knowledgeable, kind, and patient, whilst helping us buy walking boots for my daughter.

30 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We popped in looking for some walking…

We popped in looking for some walking boots for our son. The lady who served us was professional, friendly and knowledgeable and gave some great advice. My son loves his new walking boots. Thankyou Hannah.

28 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Decent selection of clothes

Decent selection of clothes and staff were very helpful.

26 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

An unscheduled purchase

AS I was passing I wnadered into the store & decided to buy socks- nothing exciting. An assistant "Jack" guided & advised me, efficiently and without any pressure as to which socks would be most suitable.
Excellent service, as always in their branches, could not be faulted. Thank you...

16 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Abbie was very helpful

Abbie was very helpful, bright and cheerful. Thanks

23 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Abbie was amazing in helping us get…

Abbie was amazing in helping us get what we needed. 5 star service

21 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Was looking for a pair of walking boots

Was looking for a pair of walking boots, and with help of Mr. Adam i've got what i needed and fitted well. Adam was very helpful, and let us enjoy traying different shoes.

15 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam and Abbie did a great job serving…

Adam and Abbie did a great job serving and helping us. Particularly when we realised our daughter had renewed the discount card in her own name.

14 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam was amazing - great experience in the store today

My manager and I went into the shop to buys some coats, walking boots and water bootles for a walking club we started for young people we work with and spoke to Adam. We were extremely happy with the service. Adam could not have done anymore for us. Adam helped us choose the best walking boots around and had a great range in as we brought 8 pairs. Adam then took the time to explain the difference between flat walks, walking up hill and down hill. Adam did not rush us and was able to answer all our questions with great knowledge. It was clear Adam was happy in what he was doing, he manages to find us everything we needed and for the best price possible. Adam is amazing and we could not be more grateful for all of his help. Thank you

12 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Abbie was great

Abbie was great! She was able to show me exactly what I needed and suggested the year membership - perfect for my budget! Her shopping support really made my experience wonderful. I'll be back next weekend!

3 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had a lot of help and advice from Adam…

Had a lot of help and advice from Adam in store. Came away very happy with my purchases.

12 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service!

Hannah and team really looked after us and gave us advice on what we wanted to buy taking into consideration our budget

7 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Chris very…

Great service from Chris very professional with great customer skills

6 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Birkenhead staff are fantastic!

Yet another great experience shopping at the Birkenhead store. The staff are always friendly, helpful and I got a fab deal on waterproofing products using my membership card [it’s well paid for itself!]. Amazing staff.. thank you!

3 mars 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I found Adam from Birkenhead very…

I found Adam from Birkenhead very helpful and I hope the trainers sold will stand up to usual wear and tear better than Deichmann.

25 février 2026
Avis spontané
Logo de GO Outdoors - Birkenhead (Express)

Réponse de GO Outdoors - Birkenhead (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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