GO Outdoors - Blackburn Avis 

Luca came over because of a queue forming, he gave us exceptional customer service, efficient, friendly and polite, Luca is a great ambassador for go outdoors

Visited Blackburn store yesterday, we were in a queue, Luca promptly came to serve us, he was friendly, efficient and polite. Luca is a great ambassador for go outdoors.

We had a great experience. Graham was the kindest and most helpful person ever as he helped us find with everything that we needed and went out of his way to help us with loading and offloading everything at the till as well.

Lovely experience. Great customer service from Graham. Would definitely shop here again!

Very good. Norman was excellent, a gent!

I went to buy some walking boots. The store is great, has everything for the outdoors.
Norman was a great help, he really cares about his customers and made our visit pleasant. Also Kai helped us and was really pleasant to deal with. Nothing seemed too much trouble for either of them, they weren’t pushy and gave us plenty of their time. Norman also has some great stories. Thanks, will return. E

5 stars for Graham for being extremely helpful. Me and my partner are new to carp fishing and we didn’t know where to start but Graham was there straight away. He was very very helpful, he showed us everything we needed either if we were on a budget or everything we needed if we didn’t mind spending a bit more. He spent around half an hour with us and even went 10 minutes over his shift. He explained everything in detail how everything works, what to do and how to set it all up and he didn’t leave until he knew we was confident with what to do with everything. He’s very friendly, funny and very confident and clever in what he knows. Every time we go into go outdoors I always see Graham helping other customers too and everyone always leaves happy with the help Graham has gave them. He’s always got a smile on his face and always leaves customers with smiles on their face too. I’d recommend anyone to go to Graham at go outdoors if you ever need help with anything.

GRAHAM where can I start
What a guy very helpful
Always willing to go that extra mile to help customers
Doesn’t mind helping you out and all
Very well mannered unlike some guys who work on the fishing department

I’m new to carp fishing and had a lot of questions for Graham
He answered them all perfectly described everything to me didn’t bother at all
Showed me everything I needed for carp fishing and explained how to use them correctly and what method is best
There’s so much more I could say but if you need help on the fishing department GRAHAM is definitely the one what a credit he is to go outdoors

The staff were very helpful when I went in for a cycling helmet
Aliza had a good customer relationship.
Friendly and encouraging about riding a bike.

Norman rocks. He is very knowledgeable about walking boots and shoes and was extremely helpful and patient with me. He is an asset to Go outdoors Blackburn

Thanks to Norman who , today, helped me select and purchase new walking shoes and hiking boots. A friendly member of staff.

Served by Angela and had a lovely conversation and she was very helpful. The Scottish lady who served me in shoe dept was brilliant.

Paul we're a gooden he helped me understand what all the things did and picked out the perfect gear for me
10/10 would recommend

Paul helped us buy some fishing for our first time and made it really easy to understand. Good customer service!

It's the staff in store they are always helpful and I have had good online services aswell cannot thank you all enough

Sue was really helpful today in the Blackburn store. Despite it being incredibly busy, she served us with a smile and helped us with a query we had. Thank you Sue 😊

I would like to especially thank Norman for his help with my purchase of walking shoes.. He was respectful, patient, and very knowledgeable, which help make my experience a pleasure.
Good selection of footwear to suit all pockets.

Paul S gave me great angling advice, friendly and informative 👍

warm, friendly and efficient service from Sue at Go Outdoors Blackburn today. I always friend the team helpful and willing to serve!

Absolutely amazing customer service by Lou. Took my son in to buy his first hiking boots was about to purchase some boots then Lou was passing buy and asked if we needed help and I advised her I am just buying my sons first hiking boots and instead of saying you can just take them to the till she said let me check to make sure everything is OK so she spent 20 minutes checking different sizes and different shoes and found a different pair a size smaller which fit better than the ones we were originally going to purchase. An absolute credit to great outdoors not had customer service like this in a long time