Given the comparable size of this store (Caernarfon Express) to its closest neighbours at Bangor and Llandudno, we were pleasantly surprised by how helpful the staff were. Dewi was great, he offered... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
L'entreprise a répondu
I recently went into our local go outdoors and was totally ignored by the staff. Infact the man who was in there, not sure if he is manager, but I was looking at foot ware and he walked between me and... Voir plus
L'entreprise a répondu
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Caernarfon (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Dinas Garage, Dinas, LL54 7YN, Caernarfon, Royaume-Uni
- 01286 800125
4,8
Excellent
209 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Greeted by friendly staff
Greeted by friendly staff, found the right product and explained how my DofE card worked. Much better than the last time I visited the store. Much friendlier staff.
13 mars 2024
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Friendly helpful staff 😊👏
4 mars 2024
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really friendly and helpful staff.
1 mars 2024
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent staff help without any sales…
Excellent staff help without any sales pressure.
20 février 2024
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Super shop
Greated on entering the store and asked if we needed any help. The shop has a fantastic selection and staff friendly and helpful. Offers were pointed out on goods chosen. Super discounts too. We will be back.
19 février 2024
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service…
Excellent customer service.very friendly staff.they gave me lots of choices of clothing s,to see.good price on items.
8 février 2024
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Your Canterbury Store
Visited your Canterbury Stores Fishing Department to top up on my tackle and bait , was happy to see Big Nev was there for some more advice, this guy is so helpful and a credit tou your Store,
I would recommend anyone to visit this store there selection of tackle and bait is one of the best I have seen .and the service is second to none.
Thank You Big Nev.
1 février 2024
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service once again in your store…
Great service once again in your store at Dinas near Caernarfon. My purchases were once again done in the medium of Welsh and the assistant now recognises me and we have a friendly rapport each time.
19 décembre 2023
Réponse de GO Outdoors - Caernarfon (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The assistance from staff was very good
15 novembre 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi Eric,
Thank you for taking the time to leave us a review.
It's great to hear that you received support from our team when shopping with us.
We hope to see you shop with us again soon.
Thanks,
Chelsie,
GO Outdoors Online Review Team.
Very helpful staff
Very helpful staff who helped me choose items appropriate for my needs.
10 novembre 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Always a great shopping experience at…
Always a great shopping experience at Go Outdoors Caernarfon because of the very helpful and friendly staff who go out of their way to assist customers.
18 octobre 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Freindly and helpful staff 👍
11 octobre 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff arddechog / excellent staff
Staff cyfeillgar, parod i helpu/ friendly, helpful staff.
Cynnyrch da / good products.
Prisiau rhesymol / reasonable prices.
11 octobre 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Hi ,
I hope you're well and thank you for leaving us such a great review.
I am happy to hear that you are impressed with the our customer care and the store staffs great customer care.
If there is anything else you would like to discuss regarding the order, please contact us on onlinereviews@gooutdoors.co.uk and quote us the TrustPilot reference number: TP1927 along with the order number and the full billing address including postcode.
Kind regards.
GO Outdoors Online Review Team.
Friendly staff
Good range of clothing and equipment, staff very helpful and knowledgeable with advice
6 octobre 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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