Given the comparable size of this store (Caernarfon Express) to its closest neighbours at Bangor and Llandudno, we were pleasantly surprised by how helpful the staff were. Dewi was great, he offered... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
L'entreprise a répondu
I recently went into our local go outdoors and was totally ignored by the staff. Infact the man who was in there, not sure if he is manager, but I was looking at foot ware and he walked between me and... Voir plus
L'entreprise a répondu
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Caernarfon (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Dinas Garage, Dinas, LL54 7YN, Caernarfon, Royaume-Uni
- 01286 800125
4,8
Excellent
209 avis
Demande des avis aux clients
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Fantastic service
Fantastic service, very helpful and welcoming staff 10/10!
20 septembre 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
You had a good range
You had a good range, with exactly what I wanted. Staff were at hand, but left me to browse at my leisure. Great value with the Gooutdoors card - although my husband got a further discount for being a National Trust member and that was not mentioned to me!
25 août 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
staff so helpfull and nice which i rare…
staff so helpfull and nice which i rare in shops today.
16 août 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Caernarfon branch
Caernarfon branch
Really helpful staff, excellent selection and good value - especially with the GO Outdoors card 👍
4 août 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Good service from the staff
12 juillet 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Staff were polite and helpful.
12 juillet 2023
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lady at the counter explained about…
Lady at the counter explained about joining to get a card a registering everything. She was very helpful.
9 juillet 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Shop assistants were patient and helpful
10 juillet 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Went to the store in Caernarfon North…
Went to the store in Caernarfon North Wales. Staff were extremely helpful and courteous. Will definitely be going back.
3 juillet 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Shop changed names over the years but…
Shop changed names over the years but service was and still is very good!
1 juillet 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Hiking boots
Came in with my teenage son to buy boots for an expedition. Ed was very knowledgeable and gave us lots of options at a variety of prices. Great shop, good range of prices so something for everyone. Fantastic customer service, especially from Ed.
23 juin 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and friendly staff.
18 juin 2023
Réponse de GO Outdoors - Caernarfon (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very friendly &helpful staff
Very friendly &helpful staff, nothing was too much trouble! 😊
14 juin 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helful staff memmber
9 juin 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
The staff where very helpful and it was…
The staff where very helpful and it was a nice place to shop there
9 juin 2023
Avis spontané
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helen and other staff were very helpful
20 mai 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
After having to wait a bit for someone…
After having to wait a bit for someone to come to the counter the gentleman was apologetic and courteous. I go to this shop in Bontnewydd Gwynedd regularly and love the quality of the clothes. No problems when washing them either.
16 mai 2023
Réponse de GO Outdoors - Caernarfon (Express)
Hello Brenda Cole-Jones,
We train our staff to a very high standard in customer service and we appreciate that you have commented on this.
We're pleased to see that you gave us 4 stars and hope you choose to shop with us again soon.
Regards,
Debbie,
GO Outdoors Online Reviews Team
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