GO Outdoors - Coatbridge Avis 

4 400
•
TrustScore 5 sur 5

4,8

Locks Street, ML5 3RT Coatbridge, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited this store on 17/10/2026 to buy my son a pair of walking boots. Once he selected the ones for him I asked Karen to help check if there was any backstock. Karen not only came out with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service by Ross finding another branch will have said waterproofs. Ali's first time on till & we are very happy customers. Keep up the good work guys⁸

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic Customer service from Cammy and Queen at the Coatbridge store. Extremely helpful, authentic and a nice friendly interaction. Was in to buy my son some camping and outdoor clothing for his Do... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My family and I had a great experience. We are novices when it comes to outdoor stuff but the staff were absolutely fantastic. Grace pointed out where to go to get different items, Cara helped us to g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Coatbridge

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(4 400)

36 823 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Karen in the shoe department is…

Karen in the shoe department is brilliant. I had to get my twins walking boots and she was absolutely fantastic with them. She's an asset to your company 🫶🏻

2 octobre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent staff/customer service

I was assisted today by a lovely lady called Karen. Very helpful and informative. 10/10

30 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff is great.

Hi, I was in the coatbridge branch today looking at waterproof jackets spoke to a nice guy called Cammy who knew his stuff gave me a lot to think about, will be back soon when I have made up my mind.

29 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Coatbridge

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, really helpful staff when dealing with a return, staff member Emma especially helpful, thank you.
Excellent range of tents, camping gear and climbing gear.

29 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Senga was very helpful

Senga at the desk was very helpful. Very informative about the member system. Would absolutely return to this store

28 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I had to return a jacket that I…

I had to return a jacket that I mistakenly purchased in the wrong size, I must thank Ross and Faith for being extremely helpful in assisting me. Having such good staff is why I’ve shopped at this branch in the past and will continue to in the future

27 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The girl gets stuff done

I’ve been in the last couple days trying to sort harness’s for some via ferrata in a very very last minute trip to the Dolomites. All the staff were great but especially big thanks to Chloe.M, we couldn’t have been more awkward with the timing so soon to close/returns situation with multiple items but she stuck with us, sorted out our mess patiently, created a plan to help us the following day and even tracked us down in the store the next day to follow through. People aren’t that helpful nowadays and it was nice to meet an exception. Management material. Thanks for the save on our trip Chloe and friends.

24 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fast and efficient click and collect

Fast and efficient click and collect

14 septembre 2026
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Looking for walking boots

I went to get a pair of walking boots. Karen gave me advice, was careful to see how much I was willing to spend and talked through a few options. She was very helpful. The member of staff at the checkout was also very helpful. Both were very friendly.

24 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Coatbridge

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ross was very helpful and happy to…

Ross was very helpful and happy to answer my questions, Ross advice was spot on.

22 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Coatbridge

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant service!

Brilliant service!

I was in looking for a waterproof jacket and possibly another puffer, and the gentleman with the beard was absolutely spot on. I didn’t catch his name, but he really went the extra mile, showing me all the different options and patiently answering all my questions. Nothing was too much trouble, and he was genuinely friendly and pleasant throughout.

I ended up walking out with two jackets! 😂

Couldn’t fault the service; a proper credit to the shop. Highly recommend!

21 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great help finding us walking boots

Great help finding us walking boots

20 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff, was assisted by Karen and she was great, so helpful and patient and very kind

18 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful in store service

Friendly and great service from Cammy & Farrah at Coatbridge, helping to associate my member’s card with my online account and price matching a Kühl jacket since it was no longer on a member’s price.

19 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kirsten dealt with us looking for a…

Kirsten dealt with us looking for a item that was not even on display yet she got us multiple choices to try and went over and above to help us 🥰

19 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Karen helped me get boots for my little…

Karen helped me get boots for my little boy she was lovely and so helpful

18 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Karen at Coatbridge was extremely…

Karen at Coatbridge was extremely helpful with me trying on lots of approach shoes. Thanks so much.

17 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The two assistants Codie and Cara were…

The two assistants Codie and Cara were outstanding
They went above and beyond taking down a pop up tent and demonstrating how to pack it away
It all made for a very pleasant shopping experience
Thank you both

16 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Karen

Karen is very knowledgable and offered me excellent advice.

14 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service received

Excellent service given from Karen. Nothing was too much trouble for her- whilst we were looking for walking boots. When we approached the cashier, she was equally as pleasant, I believe her name was Senegalese. A great store with lots of variety. Thank you ladies.

14 septembre 2026
Avis spontané
Logo de GO Outdoors - Coatbridge

Réponse de GO Outdoors - Coatbridge

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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