GO Outdoors - Coatbridge Avis 

Lack of staff at the time I visited trying to get a pair of boots that was not on display.
Very helpful staff

I was up to collect a phoxx1 tent, Ross told me to ask for him.
He took me straight to the display model and that let me compare it with the other choice of the Bobcat.
I opted for the Bobcat 1 man tent because of the advice from Ross.
Superb experience buying this tent

Karen was very helpful....good advice...and information...not trying to push a sale....all round great customer service...

Karen was the best - very helpful and patient as I tried on a bunch of hillwalking boots, and gave me really good tips :)
Wish there were more patrol boot options than just Magnums though!

Karen was patient n professional while attending to me. She offers great advice as to how to choose a pair shoes..n also whether the choice of colour would suit me better as casual (which I'm looking for) or hiking. Besides the offer price was just affordable in view of today's rising cost. She attended to me when I bought my previous pair of outdoor shoes.

Took a trip to Go Outdoors Coatbridge to buy a new pair of walking boots
Kirsten came to my aid and gave me excellent service and advice resulting with me indeed purchasing the perfect pair of boots Thanks Kirsten 🙂

We were looking to buy all the things we needed for a camping trip with our 2 boys. We knew nothing… haha. The staff at the store were brilliant. They took lots of time with us to help us make our decision and gave loads of good advice - not just knowledgable about the products but also great hints and tips in general. They made the process really easy and I’m confident in the purchases we made and really looking forward to our trip. Emma was super helpful and really knowledge. Kirsteen was also super helpful. I will definitely be going back there for anything we need.

We were helped by Cammy. He was very informative and it was obvious that he had an extensive product knowledge. He was able to provide alternative ideas, and made clear assessments of our choices that made it easier to envisage our camping experience. Fantastic customer service.

Great prices and range of products. Helped by Karen who was knowledgeable and gave excellent customer service when we were choosing our items.

Placed an order online on 12th July. Phoned the store on the 22nd, 24th & 26th & was told it hadn’t arrived yet. Called customer service on 27th they advised it was delivered to store on the 15th? Called the store again on 27th to clarify with them to be told it was in fact in store & couldn’t provide a reason as to why I was told numerous times it hadn’t been delivered. Went in to store to collect on the 28th and was told it had been refunded as I hadn’t collected?! So had to purchase my order again which was sitting there the entire time. Stuart & Chloe (I think that were their names!) were really pleasant to me in store but the entire thing was just a shambles & would put me off ordering online again.

Ross in the coatbridge store always an amazing help instore, nothing is a hassle his knowledge is fantastic a credit to the store my go to instore. has helped me with my berghaus air 400 and lots of other products and advice.

The range of equipment is great,But tour biggest asset is your staffI was at the counter taking something back.The girl was seeing to it and I just happened to ask if you sold umbrellas that attached to bbq tables.The till operator behing said if you give me a minute I think I can help ..Next thing I knew Cammy turned up at checkout with the very thing I needed. How is that for first class service.. Unfortunately it didn't fit my spec and Cammy spent 15 mins with me trying to find exactly what I needed.Great member of staff..couldn't do enough to help.I am one very happy customer.I will be a back .A pleasure shopping with you

Absolutely above and beyond customer service from Emma. She helped at short notice to fix tent poles I had - so I didn’t have to potentially cancel my trip which my young kids were so excited about. She manually cut, restrung and fixed 3 sets of my poles - what a skill! And I only had to pay for one new set of poles to repair the others. Great example of repair and reuse as opposed to just having to buy new
Thank you again Emma, you saved the day. So very appreciated.

Karen was very helpful sorting an issue with my membership card. Very pleasant.

Excellent customer service from Grace in the shoe section today. Very helpful and nothing too much trouble. All with a charming smile.

Excellent experience I was new to this branch and was in a bit of a hurry. Luckily Senga was able to find exactly what I needed and where it could be found in no time at all. Iwas very impressed.

I had excellent advice and help from Ross. Everything I was looking for was in stock at a price I was happy to pay. I will be back for the rest of my camping and backpacking needs.

Great selection of camping stuff and Karen was particularly helpful in fitting my daughter for walking shoes.

Good selection of ladies waterproof jackets, although would have preferred some lighter colours.
Karen was extremely helpful and friendly