Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSouth Street 3, DT1 1BL Dorchester, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Voir plus
L'entreprise a répondu
Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... Voir plus
L'entreprise a répondu
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Dorchester (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
South Street 3, DT1 1BL, Dorchester, England, Royaume-Uni
4,9
Excellent
261 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service received from Big Callum…
Great service received from Big Callum and Amy....thank you very much.
20 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent friendly service from Amy and…
Excellent friendly service from Amy and Ellie. I was able to purchase the sandals I wanted
20 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amy in the Dorchester store was really…
Amy in the Dorchester store was really friendly and helpful when I visited today
20 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent enthusiastic service
Excellent enthusiastic service , lady staff member Ellie was superb, very good range of choices
Please make ‘click & collect’ work for collection in Dorchester!
20 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Great service from Amy
Great service from Amy and with a smile which makes a big difference.
20 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Both members of staff were very polite…
Both members of staff were very polite and helpful
19 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer focus.
Duncan was extremely helpful finding the appropriate OS Map for us. Very customer focused.
2 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Everything we needed was in stock for…
Everything we needed was in stock for our hike and with help of a young gentleman (didnt get his name, but had a beard) and Amy at the till, we were served politely and quickly.
18 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great customer service
Great customer service. Friendly staff and made a real effort to help me choose the right new jacket. Well priced and great quality
18 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service
A very worthwhile trip to GoOutdoors Dorchester recently!
My client suffering with Dementia was well looked after by Heidi. She was very helpful and patient ...and we left the store with a lovely pair of trainer/walking shoes.
Will visit again.
14 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff and friendly
Very helpful staff and had great knowledge in the product I was buying.
Thank you.
16 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I was served by Callum
I was served by Callum, really friendly and helpful advice. Highly recommend this store!
16 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Efficient and friendly service
I nipped in to buy a waterproof as it was raining and Heidi was very helpful. Excellent service and very pleased with my jacket.
13 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Not visited Go Outdoors before
Not visited Go Outdoors before, was on holiday and popped in as I needed a new pair of lightweight hiking boots. Excellent service and very helpful, signed up to storecard and got further bluelight card discount. Chose Merrell boots at a good price.
14 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service thank you!
14 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great Shopping Experience
Shopping was made easy, with the help of the staff. Great selection of clothing available.
Ellie was most helpful, thaNKYOU.
14 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
So good to be served by Ellie who had a…
So good to be served by Ellie who had a great sense of humour and excellent knowledge of the products. The whole shopping experience was a pleasure.
Thanks Ellie
13 mai 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.