No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
L'entreprise a répondu
Établissement
Changer d'établissementUNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
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Lisez les avis des autres
Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Voir plus
L'entreprise a répondu
An excellent experience ordering online and collecting in store. Also a very good loyalty scheme which pays for itself on the first order.
L'entreprise a répondu
James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Horsham (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Royaume-Uni
4,6
Excellent
332 avis
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Walking boots purchase
Ben was really friendly, knowledgeable and helpful
7 février 2025
Avis spontané
Visited Go Outdoors today to look at waterproof coats. …
Visited Go Outdoors today to look at some waterproof coats. Andy was really knowledgeable about the different options and could not have been more helpful.
8 février 2025
Avis spontané
The member of staff I spoke to at Horsham was Ben…
The member of staff I spoke to at Horsham called Ben was particularly helpful and understanding and paid attention to my requirements, which concluded in a purchase. Full marks to Ben, particularly as he was fairly new to the position
7 février 2025
Avis spontané
Really helpful and knowledgeable…
Really helpful and knowledgeable manager, guided me through purchase of a Berghaus coat. Friendly counter staff, processed the purchase and gave me £5 voucher. I’ll definitely be back for a new Berghaus fleece to add to my outdoor kit!!
7 février 2025
Avis spontané
At Horsham branch
At Horsham branch. Staff always helpful and friendly, readily offer advice.
3 février 2025
Tom’s a credit to you…..
Came into get a trendy teenager walking boots for DOE Expedition. We were served by Tom, he was so helpful and great with my son. Thanks so much.
2 février 2025
Avis spontané
No organisation in store for ordered…
No organisation in store for ordered online goods ,
1 février 2025
Well laid out store with friendly…
Well laid out store with friendly knowledgeable staff who are only too willing to help and offer advice. Members offers are very welcome.
31 janvier 2025
Really helpful and great prices.
23 janvier 2025
Horsham Store
First time in the Horsham store today. The service from Georgina and Lucy was absolutely excellent. In fact, amongst the best I've experienced anywhere.
Wouldn't hesitate to shop there again and undoubtedly will!
25 janvier 2025
Avis spontané
Fantastic Customer Service
Georgiana and Lucy helped me with my purchase of walking boots.
They were very easy to talk to and approach.
Brilliant customer service and informative.
The enthusiasm and friendliness they showed was really nice to experience.
25 janvier 2025
Avis spontané
The staff member on check out was…
The staff member on check out was courteous, enthusiastic and very helpful indeed. A credit to the branch.
19 janvier 2025
Avis spontané
Good selection of great value coats.
17 janvier 2025
Lots of help from staff without…
Lots of help from staff without hassle.found trouser sizes on the smaller size. Best to try on. Can be a bit confusing what you have tried on as so many are black in colour.
Good choices, bought thermal trousers and gillet at a bargain price. Worth registering as a member.
16 janvier 2025
Very good And very comfy
14 janvier 2025
Helpful
Helpful, knowledgeable, courteous staff who assisted without being pushy. A pleasure to visit
4 janvier 2025
Helpful staff
Staff were very helpful dealing with a warranty claim on some black diamond poles.
11 janvier 2025
Avis spontané
Both husband and myself visited for…
Both husband and myself visited for walking boots and Kieran was very helpful getting different sizes and recommending styles for us to try. Also patient whilst we tried them on and didn't leave us until we had made our choices.
9 janvier 2025
Avis spontané
I went in to look for some wellie type…
I went in to look for some wellie type boots. Staff were helpful and made sure I got the items fir the best price
2 janvier 2025
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