GO Outdoors - Huddersfield Avis 

553
•
TrustScore 5 sur 5

4,8

Leeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The security devices in the coats are a bit of a nightmare when trying them on! Joke was really helpful with my choice of trainers. Abigail on the till was really chatty and friendly

L'entreprise a répondu

Noté 5 sur 5 étoiles

Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Centre de randonnée équestre
  3. Clud d'escalade
  4. Magasin d'articles de course à pied
  5. Magasin de vélos
  6. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Huddersfield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(553)

36 849 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Thistle.

Thistle (staff member) was great. She was very knowledgeable about the products and was able to offer multiple choices based on my needs. She was also able to help me lace the walking boots properly in order to better support my ankles and feet inc showing alternative ways to lace shoulder any problems arise. She was very polite and attentive to my needs. Overall a very positive experience, would highly recommend

23 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

After initially struggling to get my…

After initially struggling to get my membership to work for online shopping, I found it difficult to speak to customer support, but when I did the problem was sorted straightaway and the discount on line was great, it was also delivered early

15 mai 2026
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Stuart was such a big help tonight

Stuart was such a big help tonight. Thank you

22 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic people (Michael and Jacob)

Fantastic people (Michael and Jacob) - full recommend lithe place and customer service.

22 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very friendly both the greeting and…helpful

Very friendly both the greeting and helpful when questioning where items were on displayed Rebecca looked after fitting and fetched different sizes Maggie was here friendly and helpful as greeted with smile highly recommend this store

20 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jake was extremely helpful and…

Jake was extremely helpful and attentive. Customer service 💯 % helping me choose the right tent, sleeping bag, pillow, sleeping mat. Thank you. What?

19 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Sophie on footwear gave us good advice…

Sophie on footwear gave us good advice and Maggie on the till explained the go outdoors card. Good customer service.

19 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

From ordering to collection very quick…Brooks running shoes

From ordering to collection very quick and easy staff very friendly and efficient would certainly collect from Huddersfield retail park again

11 mai 2026
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kimberley went above and beyond when I…

Kimberley went above and beyond when I came to purchase some new hiking boots. She gave constructive advice and was very knowledgeable. Would definitely recommend!

16 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Nick was extremely helpful

Nick was extremely helpful, making the experience of buying the right tent far less daunting. His knowledge and expertise guided us to make the right choice for us. Other team members were also very professional and keen to help. Excellent customer service from everyone involved, including Maggie on the till

9 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

To cut a long story short

To cut a long story short, the OEX 3-part walking poles I had for my birthday proved a real challenge to put together into any form that was useful. This wasn’t just for myself but for several members of my family and for Google!
The staff at the Huddersfield branch could not have been more helpful. The lady on the tills who I approached to start with (what a welcoming smile, it makes the world of difference), to the guy who patiently tried to work it out for me and finally to Jake who added the expertise. You made it look so easy in the end. Thankyou all. You were superb!
Just a thought. Jake, why don’t you put a video together for you tube? It can’t be just me who struggled. You explain the process very well.

13 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was served by Zenab and Thistle

I was served by Zenab and Thistle, both were absolutely brilliant! Very helpful, knowledgeable, polite and friendly.

14 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went looking to try some walking…

I went looking to try some walking shoes and was met by Maggie, she was very polite and helpful. I asked to try some size 9 1/2, and Maggie brought all that was in stock. Unfortunately they did not fit so I chose some size 10s. Maggie was again very helpful. I ended up buying a pair.

14 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service!

I was served by Kimberley at approx. 16:45 on 12/May/2016.

She was knowledgeable, friendly and helpful. I bought a pair Merrell hiking shoes and they’re great. However, the primary reason I went in was to sort out a problem with a hiking pole/stick. Kimberley pointed out there were some tighteners on the side which I hadn’t noticed. I felt so embarrassed, but at least I got it sorted. Thanks for great service.

12 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great walking boot try on experience

Visited the store to purchase some walking boots. Kimberley was great with recommending some really comfortable boots and informed me of the discounts available. I was really impressed with the service and would recommend others to visit the store if they are looking for their first pair.
Only feedback I have, is there was only 1 member of staff on the boots section, and with it being a busy weekend, I was waiting a while to get someone’s attention.

3 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service

Becca and Abigail in particular,at Huddersfield branch, very helpful sorting my query and ensuring that I got the appropriate items.

8 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thanks Stuart!

Stuart took time to show me round a product and then helped with price match and was really friendly and helpful. Personal service that made me buy in store and not online

7 mai 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Walking Boots Purchase

Great service by Kimberley. Spent time and offered various suggestions to make sure we got the right walking boots.

28 avril 2026
Avis spontané
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff at the till were extremely…

The staff at the till were extremely helpful and sorted out my query quickly. It was my first visit and certainly won't be my last.

30 avril 2026
Logo de GO Outdoors - Huddersfield

Réponse de GO Outdoors - Huddersfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus