Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Voir plus
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Établissement
Changer d'établissementLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lisez les avis des autres
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Voir plus
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The security devices in the coats are a bit of a nightmare when trying them on! Joke was really helpful with my choice of trainers. Abigail on the till was really chatty and friendly
L'entreprise a répondu
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Huddersfield
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Royaume-Uni
4,8
Excellent
553 avis
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Réponse de GO Outdoors - Huddersfield
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Nick and Stu in branch at Huddersfield
Nick and Stu in branch at Huddersfield. Went above and beyond on a return where the online customer service weren't helpful. Ended up upgrading our tent with them. Great service
4 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Bought new Merrell walking boots today…
Bought new Merrell walking boots today 🙂 at GO Outdoors, Hudds, which is a larger store than the Skipton store we normally use. Kimberley served us, she was very helpful and patient while trying on several different boots. Excellent customer service. Many thanks.
3 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
great shop
Kimberly was absolutely amazing and made my shopping experience so seamless. The shop has a fantastic selection, but her expert styling advice and warm personality are what really set this place apart. I found exactly what I was looking for thanks to her help.
3 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Faultless
Came in looking for a tent and some walking boots and Jake helped me with both; excellent service and really knows his stuff. Even managed to convince me to buy a pair of trousers I had been eyeing for a while which I have have worn a number of times since and I'm really glad I got them.
1 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Brilliant staff!
Amazing staff! They were really helpful througout our experience at go outdoors Huddersfield (Leeds Road). From the customer service on the floor by one gentleman (didn't catch his name) and Kyja who served us.
30 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great but item marked up at different price than I was charged.…
This would have been a five for the customer service alone but when I read my receipt later I realised that I bought something that on the shelf it was marked up at £4.50 and it actually cost me £9.
There were lots on the shelf and it was actually a store colleague who handed me it as I couldn’t find it. Other than this I always have great service at the Leeds rd rtp branch.
30 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Good personal service.Kyja and Nick…
Good personal service.Kyja and Nick were helpful.
28 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Abigail & Jake
Abigail & Jake were very helpful with advice.
Abigail made sure was happy with purchase and had a friendly helpful attitude to her customer service.
Both a credit to the company.
25 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ordered a jacket for granddaughter to…
Ordered a jacket for granddaughter to collect in store.wrong colour sent so end up with pink instead of grey.Was a good price so decided to keep the pink one but disappointed that a mistake as obvious as this could happen.
8 avril 2026
Réponse de GO Outdoors - Huddersfield
Hi Andrew,
Thank you for taking the time to leave a review.
I am sorry to hear that our level of service has not met your expectations on this occasion.
I will pass your feedback to the relevant team to avoid this in future.
We hope that you continue to shop with us.
Regards,
Faiza,
GO Outdoors Online Reviews Team.
Stuart and Kyja both went out of their…
Stuart and Kyja both went out of their way to help with a purchase! Excellent customer service 👏
17 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
Unfortunately I had to return some boots that were faulty but the help received was exceptional.
Jacob helped me choose the boots as my originals were no longer available. Thistle handled the exchange and both were parties very pleasant and knowledgeable.
Thanks ☺️
19 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Kyja
Kyja, was very helpful with our purchase! Friendly and happy in her work...
12 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Experienced, polite and knowledgeable staff
I was somewhat in the dark while purchasing a new sleeping bag. The choices were abundant.I went to ask for assistance and on my return to the camping section, Sophie was already there and assisted me.she was very knowledgeable and polite. I was extremely happy with the choice I made due to her guidance. I then went to pay at the till and Kjya informed me of a promotion and helped me set up a new card and was very polite.
It was a very pleasant expexperience visiting the new store and I will definitely be recommending it to my family and friends. 5 stars definitely ✨️
17 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff - Becca and Kyja. Another male staff made the checkout at the tills easy - i think he's the manager.
Pleasant experience and neatly packed shelves.
16 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Maggie from Go Outdoors Huddersfield
Maggie, the store assistant at Go Outdoors Leeds Road Huddersfield was brilliant, nothing was too much trouble. She was so helpful and cheerful with it.
14 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The quest to find walking boots
My husband and I visited Go Outdoors on the Leeds Road in the quest to find walking boots. We both struggle to find suitable footwear due to problematic feet!! We were assisted in our search by the amazing Becki C in the footwear department. She went above and beyond to help us find comfortable shoes. Despite us having to try on loads of different styles and sizes, Becki remained patient, professional, friendly and extremely helpful. We came away feeling very happy with the service we’d received from Becki. Keep up the awesome work Becki - you do an excellent job of work ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
8 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Kimberley was super helpful
Kimberley was super helpful, more than willing to help us find the right things and getting us different sizes to try, Thank you!
12 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful service.
Jake in the men's shoe section was very helpful, patient and diligent in finding the right fit of trainer for me.
Kyja at the pay station was efficient, helpful and friendly.
11 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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