Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Voir plus
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Établissement
Changer d'établissementLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lisez les avis des autres
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Voir plus
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The security devices in the coats are a bit of a nightmare when trying them on! Joke was really helpful with my choice of trainers. Abigail on the till was really chatty and friendly
L'entreprise a répondu
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Huddersfield
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Royaume-Uni
4,8
Excellent
553 avis
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Good customer service
Firstly, the shop itself is great. Loads of stock, plenty of light and space.
I went back for a refund on an item, and was dealt with very quickly and efficiently by Kyja. She was very pleasant and helpful, and sorted the refund with no fuss. Customer service as it should be. Thanks, Kyja.
9 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
The most cheerful helpful staff I’ve come across in a LONG time
We were helped my a lovely member of staff today, who, despite putting out hangers stopped to make sure we had what we needed.
Offered to help but wasn’t over bearing and when we wandered off to try on clothes, appeared, to unlock the changing room. Thank you Thistle for your help and to the two other members of staff we dealt with who were equally as professional and cheerful.
7 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
We were looking for a tent which was…
We were looking for a tent which was out of stock but Nik was very helpful and packed up the one on display for us, he even gave us a discount and found some extra pegs.
4 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Fantastic
We were served by Sophie in the footwear department, who was very professional, efficient and was very helpful throughout our visit to the Huddersfield store.
31 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Kyja was extremely helpful and friendly
Kyja was extremely helpful and friendly
1 avril 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very knowledgeable - thank you!
Michael helped me to buy new walking boots ahead of starting a new job that involves some serious trekking! I really appreciated his expertise and guidance, helping me to make a decision with confidence.
29 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
5 Stars to Micheal - Great customer service
Micheal helped me to buy a pair of walking boots. He was very knowledgeable about the products and happy to spent time with me to make sure I bought the right pair. He shared many useful tips from, sock type to lacing the boots differently to overcome any small niggle. Highly recommend this shop based on the service I received here.
28 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
New tent
Went looking for a new tent thank you Stuart for your help and advice and most off all your patience with the us. Got the tent we need thanks to you
28 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Just bought some new walking shoes
Just bought some new walking shoes. Had to try on many styles and sizes. Thistle, the sales assistant, was very patient and helpful and nothing was too much trouble. Thank you.
27 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Karen from footwear was brilliant
Karen from footwear was brilliant. Very accommodating. Service with a smile
26 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great Service. I was served by Kimberley today and she was super helpful.
26 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff really helpful
Staff really helpful , especially in the face of a disastrous online glitch .
18 mars 2026
Réponse de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Exceptional customer service
Exceptional customer service, happy to help with coats, fleeces, hats. Brilliantly stocked outlet, lots of choices of styles and colours.
Definitely recommend ⭐️
24 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Stuart and Abigail very helpful with my…
Stuart and Abigail very helpful with my product requests. Always a good shopping experience.
12 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Served today by Kimberley at the Leeds…
Served today by Kimberley at the Leeds Road branch.
Very helpful in finding suitable walking shoes for me.
16 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
What a kind knowledgeable and helpful…
What a kind knowledgeable and helpful guy Stuart is. Needed help buying a tent for this missable weather, the advice paid off ..!!! Thank you
Phil 👍👍
14 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Kimberly was busy with another customer…
Kimberly was busy with another customer but saw I needed help, she still managed to provide great customer service to that customer while helping me with my query - well done Kimberley, employees like you are few and far between
14 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
we were served this evening on an…
we were served this evening on an exchange due to a fault, we had no reciept but it was tracked through the membership No & service was very professional and polite.
Thanks go to STUART & NIK F.
13 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Was looking for a small tent.
Was looking for a small tent Stuart was very knowledgeable and helpful I can’t wait to go camping .he even sold me a sleeping bag and a few other bits i wouldn’t have expected to need . Well done Stuart I said I would return once back to let you know how I got on . A credit to your company .
10 mars 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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