I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
went into GoOutdoors in Ipswich to get some trainers and achieved! totally excellent service by Celeste in Footwear and Nicole on the tills! thank you so much for such an enjoyable shop! ☺️😊
L'entreprise a répondu
Dani was incredibly patient with me. I was looking to replace a specific kind of pair of trainers which Dani immediately identifies as trail running shoes and helped me to work out the best fit and st... Voir plus
L'entreprise a répondu
Great advice and service from Denise and Jackie at the Ipswich store. Denise was very knowledgeable about the walking boots suitable for me. Jackie was helpful and suggested I join the membership club... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Ipswich
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Anglian Retail Park, IP1 5QP, Ipswich, Royaume-Uni
- 01473 794506
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
Dani helped us choose some walking boots. She was excellent - very kind, patient and knowledgeable. We would recommend 👍
6 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Brought gas can refills 2 for £12
Brought gas can refills 2 for £12. I was served by a lovely lady Jackie (the muffin lady) She had a smile and was professional. Thank you 😁
6 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I had to return my walking boots…
I had to return my walking boots as they had a fault. Dani and Matt were superb in helping me exchange them and find an alternative pair. Great service as always from this store and special thanks to Dani for her patience in finding me a pair of great alternative boots.
5 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Good old fashioned customer service!
Good old fashioned customer service. I was buying some walking boots and a very helpful assistant called Denise talked me through my options.
It was lovely that i could take my dog in the store.
4 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great Customer Service
We received great customer service in the Ipswich store from both of the staff members who helped us. These were Denise and Nicole who were excellent with great customer focus. This inturn made our purchases much easier than might have been. Thank you to both.
3 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Waterproof Coats
Denise was so helpful when I was overwhelmed with the options available for waterproof coats. I came away with a lovely gortex coat, boots and new walking trousers!!! Also Dani on the till was extremely helpful. A very nice morning spent in the store!
8 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Ipswich
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Fuss free return of an item and…
Fuss free return of an item and obtaining a refund.
2 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Really helpful team on the tills this…
Really helpful team on the tills this morning. I had a few difficult problems to resolve and they sorted them all out very efficiently and with a lovely manner.
2 février 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Matt was very helpful and informative
Matt was very helpful and informative. Easily signed up to be a member and started saving straight away
31 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Dan the store manager at Ipswich was…
Dan the store manager at Ipswich was fantastic. Welcoming helpful and appreciated getting customer sorted and through the door quick and easily. Well done ✔️
28 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing help getting everything I…
Amazing help getting everything I needed for my partners birthday the next day!
Thank you so much to the team
Sue - Matt - Celeste - Owen
Thank you for going above and beyond!
Faith
5 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Ipswich
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The angels Denise and Dani
Denise kindly spotted us two lost souls, wandering the isles in search of refuge from the rain. She gently guided us towards a suitable yet very affordable range of jackets. Once we were happy with our selection, we were once again guided towards the checkouts. Where we met the lovely Dani. She explained that although our membership card had sadly expired, we could give it a new lease of life for the princely sum of £5. What a time to be alive. Once the deal was done, we confidently strode off into the sunset(sorry p*****g rain) safe in the knowledge we had 15000 of waterproofings on our side.
27 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went in looking for a water proof coat…
Went in looking for a water proof coat and Denise helped me find the best coat to keep very dry as I was working outside and was mindful of price
27 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic Staff
Max and the rest of the team were extremely helpful. His expertise in helping me choose a tent was so useful and his advice was great.
23 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Ashley did a grand job as always
17 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Went to Ipswich store
Went to Ipswich store. Scott, helped up select the correct bike and helmet for my daughter. Dan built our chosen bike for us, he helped us add extras like, bottle holder and bike stand too which was so kind. They helped us so much. All within 30mins! What a great store and great people.
18 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Walking Shoes
I was shopping for shoes with my father and Ashley helped a lot by checking we had the right size for him and that they were comfortable to walk in. Thanks Ashley!
17 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Came into the Ipswich branch and had…
Came into the Ipswich branch and had great service from Ashley who guided us on what we wanted.
Great service Thank You
15 janvier 2026
Avis spontané
Réponse de GO Outdoors - Ipswich
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.