You failed to acknowledge a single dumbell was delivered when you sell as a pair. Nobody contacted me from submitting an online form about half delivery. I had to ring to discuss and it was the stor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
You failed to acknowledge a single dumbell was delivered when you sell as a pair. Nobody contacted me from submitting an online form about half delivery. I had to ring to discuss and it was the stor... Voir plus
L'entreprise a répondu
Jimmy was a great help full of knowledgeable advice. He knew what he was talking about and provided a great experience shopping at Go Outdoors. He was kind, personable and humorous; I will definitely... Voir plus
L'entreprise a répondu
I chose to go in store because I needed to find out about my size and what the trainers felt like;afterall what you see online doesn't always represent your needs. Matt, from the York road shop in LS... Voir plus
L'entreprise a répondu
1st Festive Camping Trip. Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping famil... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

York Road, LS9 9AA, Leeds, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mike was fantastic and helped us pick the right gear for us. Really appreciated his input, he gave us genuine advice and showed genuine care and attention to our needs.
Every store needs a Mike

Réponse de GO Outdoors - Leeds
Was given some stellar advice and support from Richard and Mike. What a lovely couple of lads!

Réponse de GO Outdoors - Leeds
Matt and Jacob were the best, helped me find a great pair of hiking boots and gave me heaps of advice on the best pair for my hike. Big upps to the team, especially Matt and Jacob.

Réponse de GO Outdoors - Leeds
I went to the Leeds Store to buy my son's bronze Duke of Edinburgh expedition kit. Lucy served me, and she was amazing, and she made a daunting experience pleasant. She also had great knowledge about the clothing required. It really helped that she had experience by participating in the expedition in the past. Thank you.

Réponse de GO Outdoors - Leeds
I visited Go Outdoors in Leeds to buy all the kit needed for a trip to Peru and the Incha trail. The store had everything I wanted with a great range. All the staff were amazing with a special mention for Jimmy. His customer service was exceptional and he patiently helped me choose everything with great knowledge. Can’t recommend enough and ask for Jimmy if you visit.

Réponse de GO Outdoors - Leeds
I was looking for a running bag/belt to carry my gels and bits for the London Marathon. Jimmy and the staff were extremely helpful, I found what I was looking for which I'm sure will do me well on the run in a few days time. Thanks team.. 👌🏻👍🏻

Réponse de GO Outdoors - Leeds
Just wanted to thank Mike for all his help and advise with purchasing a jacket & a hiking bag for my son. He went above & beyond to give us some excellent advise, which we certainly needed . The whole team were friendly. Was a pleasure to visit the store.

Réponse de GO Outdoors - Leeds
Mike helped me loads for d of e shopping and a funny fella. Very experienced and explained everything.

Réponse de GO Outdoors - Leeds
Matt was approachable, friendly and very helpful.

Réponse de GO Outdoors - Leeds
Amy and Rich were super helpful in finding the write ground protector sheet for my tent when it wasn’t available.

Réponse de GO Outdoors - Leeds
Amy encouraged me to become a member, cost £5. Then with membership and Blue Light card I saved £60 off my purchases

Réponse de GO Outdoors - Leeds
Matt served me. I explained I’m walking up Snowden in June and needed help getting kitted out with what I need to stay warm and dry. He was very helpful and knowledgeable and gave me great advice. Highly recommend him.

Réponse de GO Outdoors - Leeds
Really great experience in store. Lucy was friendly, knowledgeable, and took the time to understand what we were looking for. She made some suggestions we hadn’t even considered, which were really helpful. Excellent customer service thanks

Réponse de GO Outdoors - Leeds
We got a very good value dmm harness. Very nice staff! Would recomend ⭐️⭐️⭐️⭐️⭐️

Réponse de GO Outdoors - Leeds
Sometimes it isn’t about what you’ve spent but what you’ve saved that makes you a customer! I want to say a massive thanks to the young gent Luke on fishing, he saw me walking around and start chatting to me, showing me where everything was when I believe he clocked on I was in fact wanting to fish on the river at Kirkstall. At the point he realised he kindly explained to me that it’s closed season and if caught fishing I would receive a hefty fine and potentially would have my gear taken off me. I have only just come back to the UK from many years living in France and I totally forgot about the close season. You might not have gotten any money from me this time but the honesty and integrity Luke showed to me knowing I would leave the store not buying anything has certainly made you my go to now for when the rivers open up.

Réponse de GO Outdoors - Leeds
Amazing experience from the minute we walked in. Partner and I went in like a deer in headlights looking for walking boots. Mike was beyond helpful, so incredibly knowledgeable and he helped us picked the perfect pair of boots and socks to go with them. Nothing was too much trouble and we ended up spending two hours walking round picking all our camping equipment to go with our new boots. Can’t fault the staff or store, already said we’d be back next weekend to get the few final bits and more recommendations from Mike for a good cafe and pastry out near the Dales! Thank you so much, from two now slightly more knowledgeable people armed with everything we need for a fantastic weekend in gods back garden!

Réponse de GO Outdoors - Leeds
not really a review writer but i visited your Leeds store yesterday and was served by a very fine knowledgeable young man called Sam, he was very courteous and patient with me as he helped me purchase a metal detector for me to enjoy in retirement, he guided me through the tech and helped me make the correct purchase, even bought some extras, thank you Sam 5 star service.

Réponse de GO Outdoors - Leeds
There I was, armed with a flask and sandwiches, essentials for when my hubby is choosing walking boots. I’d just got settled for the day when Lewis appeared. What a friendly, helpful and knowledgeable member of staff you have. Within 15mins we were heading to the till. Lewis recommended the perfect pair of boots. Thank you Lewis for your superb service.

Réponse de GO Outdoors - Leeds
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.