GO Outdoors - Leeds Avis 

2 091
TrustScore 5 sur 5

4,9

York Road, LS9 9AA Leeds, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

You failed to acknowledge a single dumbell was delivered when you sell as a pair. Nobody contacted me from submitting an online form about half delivery. I had to ring to discuss and it was the stor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jimmy was a great help full of knowledgeable advice. He knew what he was talking about and provided a great experience shopping at Go Outdoors. He was kind, personable and humorous; I will definitely... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I chose to go in store because I needed to find out about my size and what the trainers felt like;afterall what you see online doesn't always represent your needs. Matt, from the York road shop in LS... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1st Festive Camping Trip. Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping famil... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Leeds

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 091)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mike was fantastic and helped us pick…

Mike was fantastic and helped us pick the right gear for us. Really appreciated his input, he gave us genuine advice and showed genuine care and attention to our needs.

Every store needs a Mike

30 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Was given some stellar advice and…

Was given some stellar advice and support from Richard and Mike. What a lovely couple of lads!

30 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Matt and Jacob were the best

Matt and Jacob were the best, helped me find a great pair of hiking boots and gave me heaps of advice on the best pair for my hike. Big upps to the team, especially Matt and Jacob.

28 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went to the Leeds Store to buy DofE kit

I went to the Leeds Store to buy my son's bronze Duke of Edinburgh expedition kit. Lucy served me, and she was amazing, and she made a daunting experience pleasant. She also had great knowledge about the clothing required. It really helped that she had experience by participating in the expedition in the past. Thank you.

25 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fabulous store

I visited Go Outdoors in Leeds to buy all the kit needed for a trip to Peru and the Incha trail. The store had everything I wanted with a great range. All the staff were amazing with a special mention for Jimmy. His customer service was exceptional and he patiently helped me choose everything with great knowledge. Can’t recommend enough and ask for Jimmy if you visit.

24 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Josh was very helpful :)

24 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was looking for a running bag/belt to…

I was looking for a running bag/belt to carry my gels and bits for the London Marathon. Jimmy and the staff were extremely helpful, I found what I was looking for which I'm sure will do me well on the run in a few days time. Thanks team.. 👌🏻👍🏻

24 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Just wanted to thank Mike for all his…

Just wanted to thank Mike for all his help and advise with purchasing a jacket & a hiking bag for my son. He went above & beyond to give us some excellent advise, which we certainly needed . The whole team were friendly. Was a pleasure to visit the store.

22 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Mike helped me loads for d of e…

Mike helped me loads for d of e shopping and a funny fella. Very experienced and explained everything.

21 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Nice staff and good service.

Matt was approachable, friendly and very helpful.

21 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amy and Rich were super helpful in…

Amy and Rich were super helpful in finding the write ground protector sheet for my tent when it wasn’t available.

21 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great sales assistant

Amy encouraged me to become a member, cost £5. Then with membership and Blue Light card I saved £60 off my purchases

17 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Matt at Go Outdoor York Road, Leeds

Matt served me. I explained I’m walking up Snowden in June and needed help getting kitted out with what I need to stay warm and dry. He was very helpful and knowledgeable and gave me great advice. Highly recommend him.

19 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really great experience in store

Really great experience in store. Lucy was friendly, knowledgeable, and took the time to understand what we were looking for. She made some suggestions we hadn’t even considered, which were really helpful. Excellent customer service thanks

18 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We got a very good value dmm harness

We got a very good value dmm harness. Very nice staff! Would recomend ⭐️⭐️⭐️⭐️⭐️

18 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sometimes it isn’t about what you’ve spent…

Sometimes it isn’t about what you’ve spent but what you’ve saved that makes you a customer! I want to say a massive thanks to the young gent Luke on fishing, he saw me walking around and start chatting to me, showing me where everything was when I believe he clocked on I was in fact wanting to fish on the river at Kirkstall. At the point he realised he kindly explained to me that it’s closed season and if caught fishing I would receive a hefty fine and potentially would have my gear taken off me. I have only just come back to the UK from many years living in France and I totally forgot about the close season. You might not have gotten any money from me this time but the honesty and integrity Luke showed to me knowing I would leave the store not buying anything has certainly made you my go to now for when the rivers open up.

17 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thank you Mike!

Amazing experience from the minute we walked in. Partner and I went in like a deer in headlights looking for walking boots. Mike was beyond helpful, so incredibly knowledgeable and he helped us picked the perfect pair of boots and socks to go with them. Nothing was too much trouble and we ended up spending two hours walking round picking all our camping equipment to go with our new boots. Can’t fault the staff or store, already said we’d be back next weekend to get the few final bits and more recommendations from Mike for a good cafe and pastry out near the Dales! Thank you so much, from two now slightly more knowledgeable people armed with everything we need for a fantastic weekend in gods back garden!

16 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

a knight in shining armour!!!

not really a review writer but i visited your Leeds store yesterday and was served by a very fine knowledgeable young man called Sam, he was very courteous and patient with me as he helped me purchase a metal detector for me to enjoy in retirement, he guided me through the tech and helped me make the correct purchase, even bought some extras, thank you Sam 5 star service.

15 avril 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Walking boots

There I was, armed with a flask and sandwiches, essentials for when my hubby is choosing walking boots. I’d just got settled for the day when Lewis appeared. What a friendly, helpful and knowledgeable member of staff you have. Within 15mins we were heading to the till. Lewis recommended the perfect pair of boots. Thank you Lewis for your superb service.

1 janvier 2026
Avis spontané
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great item great service

Great item great service, thanks

6 avril 2026
Logo de GO Outdoors - Leeds

Réponse de GO Outdoors - Leeds

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus