GO Outdoors - Manchester Arndale Avis 

Helpful customer service and good knowledge/support provided by Ben instore

Came here to buy a coat with my colleague we found the coat in my size!! Perfect start then went and paid greeted by a lovely young lady named afsah I believe her name was she was lovely allowed us to keep t her bag behind the tills till our break time then we. Came back and collected it she was very polite and very smiley which we loved!!
Love seeing people like herself

Thanks for your lovely work you do

From Paris and Paul

We visited to buy new walking boots, my husband chose quickly but I was really struggling. ADAM passed on his way to his lunch break - put his lunch (and then hot coffee!!) down and spent a good 20 mins advising me, guiding me and entertaining us!! So very impressed with his focus on customer service and very pleased with my new boots - thank you Adam!! Just fabulous!!

Callum provided excellent customer service service. He was knowledgeable, approachable and helpful

Great store, a lot of choice. Guy who helped us Emmanuel was really helpful, nothing was too much trouble, even though I tried on 4 pairs of boots. Will definitely be revisiting.
Thank you ⭐️⭐️⭐️⭐️⭐️

Sam was really patient and helpful thank you very much

Amazing choice, great savings & Charlie W was very so helpful

We love Go Outdoors, great products, friendly staff and we were not disappointed. Great prices too!!

Great experience at Go Outdoors at the Arndale. All the staff were so friendly and helpful, and gave really useful advice. Charlie W on the till was especially helpful - guided me through the membership process, explained everything, and did it all with a smile at 7pm (I'd been at work all day and was ready to drop, so this was much appreciated!). Merry Christmas to all at the store 🎄

Aimee was very helpful and knowledgable Thankyou!

Brilliant service (Charlie w), even checking if I had a student discount I didn't know about! :)

Samantha was amazing , very helpful as well as patience , she showed me me different coats , in the style I was looking for.
I purchased 2 coats.

I called in to GO OUTDOORS looking for a coat, had little idea of what I wanted. SAMANTHA, came over and help tremendously, she listened and took me to several coats to meet my needs, she was polite and professional.
I ended up purchasing two coats to a total of over £200

Callum went above and beyond helping me pick a waterproof jacket and explaining the differences between different types and brands. 10 out 10 for customer service in regards to the service provided by Callum.

I bought the trabel accessories. Those are helpful and useful. The store clerk, Charcie W was so kind. He introduced gently（not strong recommend expensive ones）, and he also told me about the trip tips（He has been there before）:)　It was brilliant experience. Thank you so much.

If I could give no stars I would. Had to wait as tills wouldn't accept cards, paid with cash but told I had to wait for receipt, after a while asked if I could cancel the transaction and get my cash back. I was then told the tills wouldn't open without a receipt. In total I was stood at the counter for half an hour. I will never return to this store and probably won't shop at Go outdoors again. Load of rubbish.

Worst experience ever, the girl at the till did not tell us that becoming a member will cost us £5, we got the discount but it’s very unethical to make customers member without telling them that it will cost £5. Very misleading.
When I raised this with the staff at the gate he told us that we cannot cancel the membership and cannot get a refund which did not make sense.

To all the shoppers make sure you check when buying something at the Manchester Arndale store.

Callum was really helpful for us today! Great service!

Happy, polite, friendly, helpful, true service from the heart, excellent, and no other better words to describe Staff Afsah. Thank you!

From a truly happy customer