Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB
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Lisez les avis des autres
Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... Voir plus
L'entreprise a répondu
Always happy with the service and knowledge of the staff in the Nottingham store. They are always happy to help you find what you need. Have bought several items over the years from walking boots to c... Voir plus
L'entreprise a répondu
Lee helped us choose a helmet for our nephews and he was brilliant. The one we had picked at first without his assistance would not have fitted correctly or been safe enough. He also had patience w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Nottingham
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Royaume-Uni
- 01156 977365
4,7
Excellent
3 k avis
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As usual great items at great prices
As usual great items at great prices , lots of offers throughout the store , i use the fishing tackle items as well and save a lot compared with other tackle dealers , great staff keep it up
11 septembre 2026
Réponse de GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Evie and the staff working tonight were…
Evie and the staff working tonight were a credit to the company
Her knowledge was impressive I came out with a totally different pair of shoes than I thought I wanted and would prob not even looked at yet there are eveything I wanted and actually really comfy so thank you for explaining and taking the time
18 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Great customer service online
Great customer service online to link my email to my go outdoors card. Very helpful. Great click and collect option
31 août 2026
Réponse de GO Outdoors - Nottingham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
A huge thank you to Maria for all her…
A huge thank you to Maria for all her help with my trying on walking boots especially whilst I have 2 different sized feet. Her knowledge on socks to help and overall kindness was much appreciated x
17 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Looking for a new pair of walking shoes…
Looking for a new pair of walking shoes today and was served by a very knowledgeable and helpful Maria. I wish all staff in all outdoor stores took the time to insure that you made the right choice. I decided on the Keen Targhee, I would highly recommend them.
14 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
My experience at Go Outdoors
My experience at Go Outdoors was a really positive visit, there were two staff very helpful and friendly, Angela and Emma. They were able to give advice and prompts what to get. And I was able to buy what i needed.
10 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Maria was excellent when we came in to…
Maria was excellent when we came in to buy walking shoes.
She was friendly and knowledgeable, and demonstrated great customer service.
9 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing customer service experience. Thanks Nicole
8 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very happy to visit the Nottingham store.
I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me and my son to find everything needs. Was very helpful and thank you to understand me and helping us. For me was a second time to visit Nottingham store, and I liked, very tide and a friendly staff.
8 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The staff in the Daybrook store…
The staff in the Daybrook store (Nottingham) were really helpful and responsive.
29 août 2026
Réponse de GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Nottingham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
simple and fast return
simple and fast return - pity youve not got the brown north ridge jacket in brown medium - ive got one and looked for another with no success- such good value!
20 août 2026
Réponse de GO Outdoors - Nottingham
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service
I purchased some walking boots and my wife purchased some walking shoes , the staff were very helpful, enthusiastic and competent on the shop floor and at the till points.
5 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Outstanding service
I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice. Her knowledge of the shoes was excellent and her manner and professionalism outstanding. Sophie at the till was also friendly and helpful. First rate service all round.
2 septembre 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
We are new to camping
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis
The staff there are all so helpful and nothing is to much trouble for them
Since we started visiting the store we always see Dan busy in what he's doing but always there to help which he has on numerous occasions he is a total credit to the store and the Go Outdoors team
Thank you Dan and the team at the Nottingham store
31 août 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We went to the Loughborough store to…
We went to the Loughborough store to buy a camp cooker, they were out of stock of the model we wanted. We then drove all the way to the Nottingham store and purchased our new cooker. When we got home and opened the package, it had obviously been used. There was grass clippings, hard dried grease, liquid grease and food residue inside. After a 75 mile round trip, l am very disappointed.
30 août 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Thank you for your review. I am very sorry to hear about your experience and the disappointment caused by the condition of the camping cooker you purchased.
We appreciate how frustrating this must have been, particularly after visiting one store that was out of stock and then making a further journey to another store, only to find that the product did not meet the standards you expected.
We would like the opportunity to investigate this matter further. To help us do so, we have reached out to you via Trustpilot requesting your contact details so that we can discuss your experience directly and review the circumstances with the relevant store management team.
Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this matter to our attention
Kind Regards
GO Outdoors Customer Care
Great customer service today from Elena…
Great customer service today from Elena D. Very helpful in offering a refund/exchange on some walking shoes purchased a few months ago but developed a fault. No receipt but Elena traced purchase via member card. Thanks
30 août 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Sophie…
Excellent customer service from Sophie today. She was very helpful and knowledgeable, I finally found a comfortable pair of shoes after months of searching.
28 août 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service really friendly and…
Great service really friendly and helpful staff. We were served by Alex
27 août 2026
Avis spontané
Réponse de GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Nottingham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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