GO Outdoors - Plymouth Avis 

3 852
•
TrustScore 5 sur 5

4,8

Cattewater Road, Laira Bridge Road, PL4 0SE Plymouth, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff were so helpful as we were looking for stuff in such a big store! We were served by Sarah and she was a delightful person and kept good conversation throughout checkout!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Camille is an asset to the company. I Popped in to get some boots and sunnies. Camille was helping 3 people including myself, 2 of us on shoes and an elderly couple trying to work out the trouser... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Plymouth

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Royaume-Uni

  • 01752 279019

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 852)

36 702 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very prompt with my order and great…

Very prompt with my order and great service

20 septembre 2026
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff were all so helpful on the shop…

Staff were all so helpful on the shop floor and Chloe at the checkout was lovely. Very happy with my purchases

10 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing Interaction

Chloe went out of her way to support my son in obtaining a full set of outdoor clothing. She did not overwhelm him with choices, sharing her warmth and humour with him throughout their interaction.

7 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very many thanks to Matt …

Very many thanks to Matt for sharing his experience and product knowledge in helping me choose the right rucksack/daysack - I chose the Rab Tygen 12L.

9 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Matt nice bloke

Matt was a very friendly and professional person, a credit to the store

9 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A big thank you yo Beth and Steph who…

A big thank you yo Beth and Steph who went above and beyond looking for a piece of headwear to suit my needs. I wish all sales assistants were as helpful as these ladies.

3 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Easy ordering online and pick up.

Easy ordering online and pick up.

20 septembre 2026
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Today a new lady called Beth served me

Today a new lady called Beth served me, she had a lot to deal with as I have a blue light card and also had a voucher to use, she was so nice and so patient and did really well, she will be an asset to the store of Go Outdoors in Plymouth I am certain. Lovely lady.

6 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Recognising great customer service from…

Recognising great customer service from Elspeth helping me source kit for scrambling over the Highlands. Thank you for great advice and time to help make the right choices.

5 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Steph and Ryan were really helpful and…

Steph and Ryan were really helpful and took the time to make sure I got what I needed.

Matt I also want to thank so much who has gone above and beyond to help me and my son, who wanted to start fishing. He was kind patient and took the time to make sure we got the right gear that was suitable for my son. We also came back so Matt could show my son how to tie a knot. He was amazing with him and my son came away so happy.

29 septembre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I asked Jodie to help me with advice…

I asked Jodie to help me with advice and expertice on sleeping bag products.
Brilliant, knowledgeable and polite.
Thank you , a great help.
(Plymouth Branch)

5 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Matt very…

Excellent service from Matt very noligable and very professional:)

5 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Megan was so helpful and knew her…

Megan was so helpful and knew her products

24 septembre 2026
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing staff member

Firstly, the lovely lady called Beth was amazing, she was very helpful, knowledgeable and friendly. She’s a credit to have working there. She informed us of the new layout and we have to say it’s so much better. Having it all in sections by “make” works a lot better. Thank you Beth for your time today. You were great 😊

4 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Service with a smile

Came to collect a camping chair and get some extra bits and team were so lovely! Gentleman helped me with the chair with a smile and Steph was so friendly at the tills! Thank you for the lovely experience!

3 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thank you Matt for helping me with my…

Thank you Matt for helping me with my fishing stuff really appreciate it and amazing help

2 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

excellent service

Went in a couple of days ago to buy some fishing kit for tge grandkids. Mat was extremely helpful and being a keen angler very knowledgable. Got me the right kit and I also got some gokd advice. Thanks Matt.

30 septembre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went in looking for fishing equipment…

Went in looking for fishing equipment and got reeled in with some great prices, luckily got provided with lots of help from Matt, very knowledgeable guy and provided a great experience 😁

1 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good selection of clothing and very…

Good selection of clothing and very professional till girl.

21 septembre 2026
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ask for Ryan he really knows his stuff!

1 octobre 2026
Avis spontané
Logo de GO Outdoors - Plymouth

Réponse de GO Outdoors - Plymouth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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