Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Voir plus
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Lisez les avis des autres
The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Voir plus
L'entreprise a répondu
I didn't like that after ordering and paying there was an item out of stock and refunded. Thought once its ordered it would be there . Also if you fund someone that actually knows what your talking a... Voir plus
L'entreprise a répondu
Looking for a strong sole on a walking boot as I cover approx 6miles a day a mix of concrete/grass and soles don’t appear to last me long. Kojo was very knowledgeable and helpful around finding that... Voir plus
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À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Preston
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Deepdale Retail Park, PR1 6QY, Preston, Royaume-Uni
- 01772 349669
4,7
Excellent
2 k avis
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Great customer service with a smile
Great customer service with a smile. Amber was very friendly & helpful.
9 mars 2026
Avis spontané
Réponse de GO Outdoors - Preston
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Online order was cancelled because one…
Online order was cancelled because one item went out of stock
Drove to Preston Deepdale to purchase as all was in stock.
Whilst checking out the price of the tent went up £150 as the offer ended.
Very dissapointed.
1 mars 2026
Réponse de GO Outdoors - Preston
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Poor customer service and communications !!
Appalling service ordered online for store collection didnt hear anything for 8 days contacted customer service who said it had been instore for 6 days so rang store and spoke to very unhelpful girl who said it wasnt there if not had email confiming. I rang back finally got through speak with manager at store who found it straight away finally got order after 10 days !!
7 mars 2026
Réponse de GO Outdoors - Preston
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Thank you for the help with the socks…
Thank you for the help with the socks today.
Luke at check out very pleasant and helpful.
8 mars 2026
Avis spontané
Réponse de GO Outdoors - Preston
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Fantastic customer service
Customer service was incredible, I wasn’t sure what walking boots to get and Alfie and Callum were really helpful with all our questions.
7 mars 2026
Avis spontané
Réponse de GO Outdoors - Preston
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Helpful Staff
Went into Go Outdoors to possibly look at some walking boots. Alfie was really helpful and help me settle on a nice pair to walk the fells with.
1 mars 2026
Avis spontané
Réponse de GO Outdoors - Preston
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Go outdoors is now my go to place…
Go outdoors is now my go to Camping Suppler for all my camping. The range of products is vast and their knowledge and assistance in store is amazing. The membership discounts are just great and the quality of the stock is second to none. Would definitely recommend to anyone.
21 février 2026
Réponse de GO Outdoors - Preston
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Given incorrect information that you…
Given incorrect information that you need to be a member to get the Duke of Edinburgh card which was wrong and got told we had to pay 5 pounds for a card we already had
16 février 2026
Avis spontané
Réponse de GO Outdoors - Preston
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent Customer service from Luke…
Excellent Customer service from Luke today. He was superb today under trying conditions. Initially there was a problem with the tills so we left our items behind the counter and continued shopping. Unfortunately when we came back someone had collected our three boxes of shoes and put them back into stock. Luke was great in getting them retrieved for us. Then we had some vouchers to use. They were unrecognised initially but soon sorted them all for us, Great front of house work by Luke and his efforts should be recognised by his manager,
15 février 2026
Avis spontané
Réponse de GO Outdoors - Preston
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Preston
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Easy to use web site and fast delivery.
29 janvier 2026
Réponse de GO Outdoors - Preston
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Ordered a gift card on line to be…
Ordered a gift card on line to be delivered to home address for a birthday gift. Did not arrive on time or at all. Contacted customer services to be told it had gone astray with promise of next day delivery for a replacement. That was 2 days ago and it still hasn't been delivered. Very disappointing
22 janvier 2026
Réponse de GO Outdoors - Preston
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Attentive and politeness of the staff
Attentive and politeness of the staff, both Alfie and the Checkout Assistant
25 janvier 2026
Avis spontané
Réponse de GO Outdoors - Preston
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I visited the store today to buy new walking boots
I visited the store today to buy new walking boots, Josh was so kind, knowledgeable and patient with me - thank you! Lovely atmosphere in store. Look forward to returning.
31 décembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Were looking to get our first pair of…
Were looking to get our first pair of hiking boots with my girlfriend today and got served by Kojo who helped us make the right choice and provided us with guidance and some useful advice to ensure we are happy with our purchase. Super nice guy, great service!
27 décembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Alison was great today
Alison was great today. Very helpful and also very chatty. Great customer service.
15 décembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Alison helped with with my membership…
Alison helped with with my membership card number over the phone today as I can’t get into store
(Preston branch ,deepdail retail park)
8 décembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
First time visiting since the store has…
First time visiting since the store has been refurbished. Visited for a click and collect item, could do with sign posting for the collection counter which is upstairs in the fishing section. Great service from Alison who served me 😁
8 décembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
My woolly hat
I called in to the Preston Branch today to buy a woolly hat. I was served by Alison, who very polite and very friendly. I have never had a bad experience at GoOutdoors. Great store and amazing staff.
2 décembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Alison guided us through our purchase…
Alison guided us through our purchase and saved us some money to boot.
20 novembre 2025
Avis spontané
Réponse de GO Outdoors - Preston
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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