GO Outdoors - Sheffield Avis 

2 489
TrustScore 5 sur 5

4,8

Hill Street, S2 4SZ Sheffield, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Good range of footwear , helpful staff. Excellent value for money however noticed a lack of walking jackets but a seemingly big range if women’s dresses etc on sale. Thought I’d wandered into Marks an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl was unbelievably helpful! I went in to buy a backpack as I’ve joined a walking group. All I knew was that I wanted a lighter backpack and one that had outside water holders. He spent 45 minute... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Sheffield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 489)

35 496 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent experience at Sheffield store.

Visited Sheffield store, Lisa was very professional, polite and fast.

27 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Perfect for DofE kit

Hazel was incredibly brilliant. She helped us get a long list of D of E kit and walked us through what we needed. Her experience of being a DofE assessor really helped us know that we were buying the right gear. Nothing was too difficult for her and she was friendly and smiley. Thank you, Hazel!

25 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went in to use the parcel drop off…

Went in to use the parcel drop off service and Lisa was incredible in helping me sort it all out.
Very knowledgeable, very happy and positive and really saved my day from being a mess!

24 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Archie.. Sheffield

Archie.. knowledgeable and infinitely patient with all of our questions. Gave excellent advice and saved us money. Advising us not to buy unnecessary equipment.

19 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Tony

Excellent service from Tony. Getting a refund for an incorrectly ordered item was very efficient

17 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was able to get help easily by really…

I was able to get help easily by really friendly staff. As well as this the amount of discounts that were accepted was extensive such as student discount and blue light.

29 mars 2026
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly and helpful. Great advice on choosing what to buy and pointing to the best bargains! Especially Lisa and Carl.

2 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Pleasant staff

Pleasant staff

1 avril 2026
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Came in last week to enquire about some…

Came in last week to enquire about some alpine equipment I’d need on my trip to Switzerland in August. I am a beginner into the mountaineering world and Ian who works at this particular go outdoors was the best person I have spoken to advice wise regarding my trip. He offered me great advice on what gear I would and wouldn’t need. I was planning a walk up breithorn, initially going unguided. After speaking to Ian, I have now booked a guide for my trip. A decision which may have, ultimately, have saved my life. Great bloke. Lisa on the till was great too, very polite and humorous joking with me and my friends. If anyone needs advice on winter alpine gear or experiences, I would 100% advise speaking to Ian. If you want a good laugh, go see Lisa :)

2 mars 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful assistant in the shop and…

Very helpful assistant in the shop and fabulous service at the till. Great atmosphere overall.

3 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Click and collect order

Up until now I have never had a problem with Go Outdoors, but on my last click and collect order I did not receive the email letting me know that the item was ready to collect. Other than this, I cannot fault the service that I have received.

26 mars 2026
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Well laid out and tidy store with good…

Well laid out and tidy store with good stock. Went in for a new water bottle in a specific style and left with what I wanted. They were reactive to busy tills, opening a new till, and Lisa at the checkout was friendly and patient while I found my membership card. Thanks Lisa!

2 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always great

Great service by Lisa, she went over and above to find what I needed. Glad this shop is here it's so handy to pick up things at the last minute

19 mars 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

As a novice walker I was looking at hiking poles & was given some great advice by a man working in the footwear department, sorry didn't get your name.
Then at the till Lisa was very patient & helpful as I tried to find membership details.

1 avril 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

All three members of staff I spoke to when visited were very friendly and really helpful. I was able to get my issue resolved, unlike when I visited the Wakefield store

27 mars 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent and friendly service

27 mars 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

1st class and quick delivery

1st class and quick delivery

18 mars 2026
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Impeccable service from the team at…

Impeccable service from the team at Sheffield Go Outdoors. Very helpful and always on hand to give advice

19 février 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lisa on checkout was very helpful

20 mars 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I got service that I wanted.

Went to Go Outdoors today, looking for some fishing tackle. The store has 2 rooms full of tackle. I was served by Lisa who sorted out a bar code problem super fast. The whole experience was good, there were plenty of staff happy to help.

19 mars 2026
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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