GO Outdoors - Shrewsbury Avis 

3 509
•
TrustScore 5 sur 5

4,9

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service i received whilst shopping was excellent. Lee was polite and very helpful. He found the shoe's i requested even when i needed a different size. He provided information on the make, perfor... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Shop assistant saw us waiting at the till waiting to be served. Ignoring the fact that the customer in front of us had a query that was taking time to be resolved. After approximately 5 Minutes, he op... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Billy spent a lot of time with us helping me to decide which walking trousers, rucksack, duffle bag, headlamp, power bank and sleeping bag to use when climbing Kilimanjaro. Without his time & support... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looking at camping stoves and were a little confused about the best option for gas connections. Lee couldn’t have been more helpful, took his time to explain the best options according to ou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Shrewsbury

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Royaume-Uni

  • 01743 297040

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 509)

35 578 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had a medical emergency outside Go…

I had a medical emergency outside Go Outdoors last night & I cant thank Simon & his team enough for their brilliant & lightning quick support. it took the ambulance a bit of time to arrive but the care I received from this brilliant team means im going home today & not laying in a hospital bed. ive always had fantastic service at this shop but this time it was more than customer service, it was life service & if Go Outdoors Management read this, please give Simon & his team a gold award

27 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Good experience

Polite, friendly and helpful staff....thankyou!

12 août 2026
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Came in looking for a tent got some…

Came in looking for a tent got some really great advice of Stuart very knowledgeable ended up buying one also dom asked me if I would like help he took it to the till for me and also put it in my car very polite and helpful

25 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service as always at Shrewsbury Go Outdoors - I wanted a new pair of walking boots as my Solomon boots hadn't lasted well at all. John was amazing at helping me find the right pair that works for me.

15 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Huge thanks to Simon in the fishing…

Huge thanks to Simon in the fishing department. He was very helpful and a credit to the company. Really knowledgeable and spent a good hour with me and helped me read through the rules of the fishery that I was going to that he had been to before. Helped me set up rigs etc. really appreciated his help and advice.

22 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We were helped by Dominic as we wanted…

We were helped by Dominic as we wanted to look at some hiking boots. He was so friendly and knowledgeable and fantastic help :)

25 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Stuart was very friendly and helped us…

Stuart was very friendly and helped us find everything we needed. He went above and beyond and we’re very grateful.

25 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Dominic was a great help in finding the…

Dominic was a great help in finding the right trainers for me. Nothing was too much trouble - different styles and sizes! There was such a good range of styles and prices.

23 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

There was a super helpful employee…

There was a super helpful employee named Dom. he was SUPREMELY enthusiastic about his job and showed exemplary knowledge about the items I was looking for.

22 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

My son wanted to learn to fish and…

My son wanted to learn to fish and didn't know where to start , we asked Simon in the fishing dept for some advice , he was so thorough and took his time to make sure Jolly understood everything he needed to know , why can't every sales person be like Simon , brilliant service

22 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Last Saturday I purchased an Osprey…

Last Saturday I purchased an Osprey bag. Ewan and Jude helped me pick the bag and check out. Very pleasant experience.

15 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Simon was very helpful and helped us…

Simon was very helpful and helped us pick a perfect tent bundle for our family.

21 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I’d like to say a big shout out to…

I’d like to say a big shout out to Simon in the fishing department in go out doors Shrewsbury . He’s extremely friendly knowledgeable and helpful and nothing is too much trouble . Great customer service a credit to the store 🎣 👏
Mick & Teres

21 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Positive experience in store

Had a positive experience in store. Myself and my wife bought a pair of running and walking shoes between us and had plenty of advice from a knowledgeable member of staff called John, ensuring we made informed decisions. Really pleased with our purchases and the customer service received. Thank you

19 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ryan from Go Outdoors at the Sundorne…

Ryan from Go Outdoors at the Sundorne Retail Park was super helpful today and very knowledgeable when purchasing a new pair of walking boots. Would highly recommend. Thanks

17 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

John in the shoe department was…

John in the shoe department was excellent today helping myself and my partner. We bought 2 pairs of trainers and 1 pair of walking boots
Thank you

15 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bought a Calibre Bossnut

Bought a Calibre Bossnut, the bike is really good quality and the customer service was amazing, Phil especially went above and beyond when fixing the cable for the dropper post!

15 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Dan was so helpful and patient in…

Dan was so helpful and patient in finding boots for my Husband and myself. Nothing was too much trouble for him and we are now the proud our owners of two pairs of Solomon boots.

12 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Absolutely brilliant service from Sharon. She was really friendly, welcoming and professional from start to finish. Nothing was too much trouble and I was really happy with everything. Would definitely recommend Sharon to anyone and will be returning again. Thank you! 😊

15 août 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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