GO Outdoors - Shrewsbury Avis 

3 510
•
TrustScore 5 sur 5

4,8

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service i received whilst shopping was excellent. Lee was polite and very helpful. He found the shoe's i requested even when i needed a different size. He provided information on the make, perfor... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Shop assistant saw us waiting at the till waiting to be served. Ignoring the fact that the customer in front of us had a query that was taking time to be resolved. After approximately 5 Minutes, he op... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Billy spent a lot of time with us helping me to decide which walking trousers, rucksack, duffle bag, headlamp, power bank and sleeping bag to use when climbing Kilimanjaro. Without his time & support... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looking at camping stoves and were a little confused about the best option for gas connections. Lee couldn’t have been more helpful, took his time to explain the best options according to ou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Shrewsbury

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Royaume-Uni

  • 01743 297040

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 510)

35 578 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great store

Great store, staff helpful and polite. Particularly wanted to mention the older gentleman in the bike department who went out of his way to get some brake cables for us. He was very helpful and friendly.

10 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from John…

Excellent customer service from John who was extremely helpful and knowledgeable finding my daughter a pair of walking shoes.

2 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Extremely good customer service from…

Extremely good customer service from the Shrewsbury Sundorne Road store!

31 juillet 2026
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really good help finding kids helmets

8 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Simon and Tom really looked after us

Simon and Tom really looked after us, made sure the equipment was right for our needs and assisted in every way possible.

7 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Exceptional customer service

Exceptional customer service, from initial contact to final sale and lifting the roof box ontop of the car - can’t fault the guys and they went above and beyond
Thank you John, Adam, Elijah and Lewis. They all deserve a raise!

6 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Stuart was very helpful and gave…

Stuart was very helpful and gave excellent service

I've never had to repair a snapped shockcord before and he explained about the alternate ways of doing this, and I ended up buying a new one to feed through the poles

I will be happy to use the battlefield store again as it's really easy to find your way around, well laid out and plenty of people to help (particularly Stuart 👍)

Thanks for the great service

4 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

John was super helpful when we were in…

John was super helpful when we were in today always good service from the team

2 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly staff in store went above and…

Friendly staff in store went above and beyond to help us. Thank you to John specifically!!!

2 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fishing stuff

My experience today with a friend was with was so good staff were friendly and helpful the person help me was John who normally on foot wear he couldn’t do enough to help very friendly and very helpful

1 août 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

I was served by Jude. Firstly he took the time to explain to me how to use my new walking poles and how to check that the height is correct on them, then he gave me detailed information on how to choose the correct rucksack for my next hike. He was also not pushing the most expensive one at me but just gave me the various pricing options. I found his advice excellent and non-pushy.

31 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Won’t go anywhere else

Saved this review until I’d had chance to test my boots out properly.

John, absolute star. Listened to the routes I did, and was able to spend time recommend several pairs of boot that would be suitable, including the ups and downs of each set he brought me. I ended up buying a pair of Scarpa Rush Trk GTX, and they are ideal. Upgraded from Lowa Renegades, which in their own right are a premium boot, but what John recommended are absolutely perfect for what I do. Whilst doing a grade one exposed scramble in Eryri today I missplaced my foot and transferred my weight to it on wet slate at a downward angle with a 400ft drop downwards. Did I slip? Nope. Anchored and rock solid. Perfect boots, perfect recommendation. Cheers John!

25 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

All staff very helpful

I was helped by John to get a pair of walking shoes. He explained the differences between various makes and was extremely helpful. Great service thank you

31 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Maya and the team always give excellent…

Maya and the team always give excellent customer service. Knowledgeable team who are super friendly, never the hard sell. This Go Outdoors remains my go to as I can always count on friendly service. I pretty much do all my outdoor gear shopping here now.

30 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

Disappointed to be told membership had…

Disappointed to be told membership had expired but on presentation of card from car was told still valid. Weak excuse given for error. Happens every time I shop there!

31 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and patient staff today…

Very helpful and patient staff today when buying walking shoes and boots. Thanks for the good advice John!

31 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

John just helped me with a replacement…

John just helped me with a replacement pair of Scarpa boots at a great price, very much appreciated :) Thanks John!

30 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant experience buying new walking…

Brilliant experience buying new walking boots. Helped by John who was very knowledgeable, friendly and enabled me to try on the boots and get used to them.

I always recommend this branch - the staff are incredibly helpful every time

29 juillet 2026
Avis spontané
Logo de GO Outdoors - Shrewsbury

Réponse de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Value for Money

21 juillet 2026
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Réponse de GO Outdoors - Shrewsbury

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent staff member

Simon is an excellent member of staff at Shrewsbury Go Outdoors who helped me with finding the right walking shoes. He was attentive, polite, professional and very patient. I tried on several pairs of shoes and eventually found some to fit! Thank you Simon

24 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Shrewsbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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