GO Outdoors - Stocksbridge Avis 

1 895
TrustScore 5 sur 5

4,8

Fox Valley Retail Park, S36 2AB Stocksbridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I was helped by a lovely lady called Jo , she went above and beyond to help me find the right jacket for my needs in my budget . Jo is so knowledgeable and gave great advice . I’m very indec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Stocksbridge

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Fox Valley Retail Park, S36 2AB, Stocksbridge, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 895)

35 035 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really well stocked shop

Really well stocked shop.
Great service. Was looked after very well great advice to get exactly what I needed.
Staff are extremely helpful and friendly.
Emma & lauren.
Thankyou.

5 septembre 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jo … what a star 🌟!

Today I was helped by a lovely lady called Jo , she went above and beyond to help me find the right jacket for my needs in my budget . Jo is so knowledgeable and gave great advice . I’m very indecisive and she was kind and patient plus we also had a giggle . Jo you are a star 🌟
Thank you for your help !
Also the guys at the checkout were friendly and helpful too explaining how to get a lifetime warranty for my purchase .
I’ll definitely be back !
Rachel

2 septembre 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Well laid out store with what you need…

Well laid out store with what you need and helpful staff

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant staff!

Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats needed to be washed carefully. 10/10 for customer service! Will definitely be back at Stockbridge go outdoors again.

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We use Go Outdoors all the time

We use Go Outdoors all the time, never any issues, customer service always good

3 avril 2026
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff was served by penny…

Helpful staff was served by penny extremely friendly and her advice was really appreciated recommend using this store

26 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Best go outdoors store

Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbridge is my local go outdoors. But I'd definitely make the trip if it wasn't. Couldn't ask for better service.

22 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic customer service from start…

Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Barnsley aren't this helpful.

21 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent support from both Andy and…

Excellent support from both Andy and Penny made our visit easy answered any questions.
Will be visiting again.
Thank you

15 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 2 sur 5 étoiles

Staff good system very poor

3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor.
Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 items. Received email from outdoor to collect balance of goods but only received 1 item. Was called back 48hrs later to collect remainder. Not good at all

5 août 2026
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Shop here regular & Emma was very helpful on the tills with an exchange

11 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ethan n Eleanor @ stocksbridge

Ethan n Eleanor @ stocksbridge
Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring..
The stores in Norwich that set me up put my address incorrect which is why they couldn’t find me….
So a credit was done but an Error on payment happened… no problem at all as sorted out as soon as they realised… great customer service!!!!

9 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Steve from the footwear department

Steve from the footwear department was incredibly helpful today. Really nice genuine guy and very knowledgeable.

9 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Tents

Steve, Lauren and Phil were brilliant, knew all the ins and outs off all the tents, bivi bags and sleeping mats, listened to what I needed and talked me through all the options and possible combinations. Great guys, amazing service, I would have been lost if I had just bought it online.

8 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly service as always

Friendly service as always.
Eleanor was very helpful.

27 juillet 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service I’m the footwear department

We were upstairs in the footwear department and Steve helped us out, he was attentive and informative, gave us so much information on our shoe choice, and recommended alternatives it was a real pleasurable experience and we left happy with our purchases. To top it all off at the checkout the member of staff honoured a charity worker discount code we had. Great service, friendly staff.

7 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Andy and Jo who were very…

Served by Andy and Jo who were very helpful and friendly.

4 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly helpful staff Andy & Jo

Friendly helpful staff Andy & Jo

4 août 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely friendly staff

Lovely friendly staff, I was served by Penny who helped me carry my swag to the till. Prices were great and there was lots of choice… also the staff loved my dog and he got lots of tickles

31 juillet 2026
Avis spontané
Logo de GO Outdoors - Stocksbridge

Réponse de GO Outdoors - Stocksbridge

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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