The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... Voir plus
L'entreprise a répondu
Fox Valley Retail Park, S36 2AB Stocksbridge, GB
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The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... Voir plus
L'entreprise a répondu
Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... Voir plus
L'entreprise a répondu
Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... Voir plus
L'entreprise a répondu
Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise

Fox Valley Retail Park, S36 2AB, Stocksbridge, Royaume-Uni
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Lovely friendly staff, I was served by Penny who helped me carry my swag to the till. Prices were great and there was lots of choice… also the staff loved my dog and he got lots of tickles

Réponse de GO Outdoors - Stocksbridge
Always a pleasure to visit this store, Fin was very helpful, friendly and engaging, thanks Stocksbridge!

Réponse de GO Outdoors - Stocksbridge
Excellent service by Michael and Jo.Both very helpful and pleasant to deal with.

Réponse de GO Outdoors - Stocksbridge
Im new to camping and was relieved to get amazing assistance from Phil! He was kind enough to give me advise and guidance on tents, sleeping bags and airbeds. I couldn't be more grateful for Phil's kind help! Thank you!

Réponse de GO Outdoors - Stocksbridge
Went looking for a hydration pack. Decent choice.
Found just the right one.
Thanks to Penny for her assistance.

Réponse de GO Outdoors - Stocksbridge
I was served by Finley Taylor and he made things so easy to find, very kind and helpful young man

Réponse de GO Outdoors - Stocksbridge
Friendly, prompt and helpful advice and suggestions.
Thanks you Penny & Natasha :)

Réponse de GO Outdoors - Stocksbridge
Very knowledgeable and helpful in buying a walking coat The whole experience was very good
Jo was the staff member who helped me

Réponse de GO Outdoors - Stocksbridge
Purchased a new pair of boots. Served by Heidi who was friendly, helpful and had obvious knowledge of the products I looked at.
Very good service.

Réponse de GO Outdoors - Stocksbridge
T/c to the store to reserve an item was dealt with clearly. Item left for collection with details of how & where to collect.
On collection, the assistant (Fin) was extremely helpful, offering clear advice & recommendations about the purchase.

Réponse de GO Outdoors - Stocksbridge
My experience at go outdoors was very pleasant. The customer service was excellent from fin as he showed me multiple walking shoes and told me the benefits of each one. It was clear he was very knowledgeable of what is best for each circumstance. He then later showed me bum bags that would be good for festivals. Very polite and made my time in go outdoors enjoyable. Will definitely be going back.

Réponse de GO Outdoors - Stocksbridge
Staff were lovely and informative. We managed to find everything we needed for upcoming camping trip.
Aimee was lovely and really professional

Réponse de GO Outdoors - Stocksbridge
Pat and Heidi were exceptional today helping to finalise and pack my daughter’s kit list for her upcoming adventure! They went above and beyond and quite literally saved the day (and my sanity)! Forever grateful!! Thank you so much!! 💕

Réponse de GO Outdoors - Stocksbridge
Excellent service from Penny. Was looking for a specialist item. She found it and was really helpful with advice and enabling me to inspect it.

Réponse de GO Outdoors - Stocksbridge
Pleasant shopping experience in a great new(ish) store lots of choice and variety of sizes

Réponse de GO Outdoors - Stocksbridge
Excellent service from Penny at the Stockbridge store.
Great help with changing and just generally welcoming.

Réponse de GO Outdoors - Stocksbridge
I was welcomed cheerfully on entering the store and offered help.
I was served promptly and got just what I wanted.
The AC was excellent!
Lucy, Phil and El were the staff who helped me.

Réponse de GO Outdoors - Stocksbridge
Went into the store to collect a tent, Natasha, was very helpful, she sorted everything out that we needed, went through things with us , Natasha was really great, very polite very friendly, and very helpful, if we could find what we was looking for, she sorted it out for use, it was such a very friendly and welcoming store, thanks for all your help, go outdoors team,keep up the great work 👍

Réponse de GO Outdoors - Stocksbridge
Managed to find the tent I'd been looking for on the GO Outdoors website, so was very happy. Used my membership to get the discount, so was very happy about that also. Would have loved to give 5 stars,but the next day delivery service i paid for let me down and didn't show up. Customer services were most apologetic and refunded the cost, so i have no issue there, it just caused some inconvenience that's all. Overall, a great tent at a good price, so will continue to use GO Outdoors in the future.

Réponse de GO Outdoors - Stocksbridge
Big thanks to Penny for helping with a return. And now I know how find my Apple Pay card number thanks to Penny’s patient guidance.

Réponse de GO Outdoors - Stocksbridge
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