GO Outdoors - Taunton Avis 

Served by James in a quest for walking boots - very patient, knowledgable and helpful!

I’m pleased with all the items I ordered for click and collect, but the click and collect service information stating next day collected is rather optimistic. I placed an order on a Friday and waited a couple days to receive an email stating the items were ready. I didn’t not receive any email, so after a week called to find out where the items were. They had been sat on the shop floor waiting to be collected for 4 days but the email never came through. The next day collection information is therefore a bit misleading in some instances. Nevertheless the customer service team were very helpful, and I have no complaints about the items themselves.

Thanks again today Jonathan, great knowledge and great service as always!

John was a great sales plenty of time to help and find the right boots

Daughter needed new walking boots for DofE. James helped with sizing and the general pro and cons of various boots at different price points.
Very happy with the boots my daughter selected. Thanks

Such kind and helpful staff. Good advice and fair pricing

Got some new shoes and Dan a really helped choose them great knowledge

Very helpful team at GO Outdoors Taunton when buying new walking boots. Will definitely shop there again in near future.

Jonathan couldn't have been more helpful helping me choose some hiking shoes. He had great product knowledge and patiently brought many pairs for me to try on. He juggled several customers at once with cheerful communication while he gave us all his best attention. Would highly recommend this tidy store with great staff, thank you.

Jonathan on the shoe department at taunton was today, first class.
Got me the next size down as he said they might fit better and they did!!!.
Nice guy with the right attitude, lacking nowadays elsewhere...
Good sales man and needs promoting up asap.
Thank you

Meant to have done this sometime ago nipped in to look at some walking trainers spoke with a chap called Jonathan who was helpful knowledgeable non-pushy. We kind of knew what we were looking for which he recognised so when we started to think about it we’ve always had good service from Go outdoors in Taunton probably deserved this long overdue review thanks Jonathan they made a great birthday present.

I wanted to take the time to explain why great service from the staff makes me feel happy to buy regularly from the Taunton GoOutdoors store. By good service, I mean that there are plenty of staff available, all are pleasant, have good knowledge, and if there's ever an issue/query, help you to resolve it without any hassle.
As well as buying goods, the ability to send and receive parcels from an easy and friendly location also keeps me visiting, browsing and buying.
During my visit today, Alex's service really stood out for me. Being a frequent visitor to the store, he has made the effort to remember my name and sometimes even fetches my parcels before I reach the till - this is a great personal touch He also helped me feel confident purchasing some damaged clearance items, helping me grab a bargain.
Thanks for running a great store!

Visited to buy walking shoes for both my wife and me. There was a very good selection, almost too many.
We were served by Jonathan who was excellent. As well as serving us both he also had at least two other customers to attend to. Our service was exemplary, knowledgeable and friendly. Once Jonathan established our needs he was able to guide us to a short list. From there he guided us to our final choices. We were both very happy with his service and his patience. Thank you Jonathan

Helpful staff. Thank you James for all your advice.

Jonathan helped us to find the best walking boots and socks, for my lady, who has vey wide feet. He was very knowledgeable and patient.
Excellent service.

Good service & advice

We popped in to see if we could get some DofE boots for my daughter. Jonathan was really helpful and knowledgeable. We feel that we have made the right choice for boots and socks. He was also very tolerant of my son who was full of energy and was not in the least bit interested in boots shopping. Jonathan successfully engaged him in a chat that ceased the need to do laps of the shop!

Helped today by Jonathan on the shoe and boot side of the store. Very polite and a wealth of knowledge, nothing was too much trouble.

Really pleasant and helpful advice on what would be the best shoe

Jonathan was very helpful with my struggle to find suitable sandals and I was delighted to find out he also liked sisters of mercy, both him and the cashier were very kind patient and efficient, and also got along with my family's dog, all in all great service