GO Outdoors - Taunton Avis 

On a very hot day I was somewhat reluctant to shop for anything but buoyed by several previous positive visits I succumbed & was rewarded by the cool environment. I was assisted by 3 members of staff each of whom were pleased to help, share their knowledge & give advice. The competitive prices enticed me to bring forward planned future purchases & gave me a challenge to successfully fit the items into my motorcycle top box.

Jonathan was very helpful and respectful, which was hard in other stores as a lone female browsing..

Answered all my questions and also helped me find other items I would’ve bypassed otherwise..

Bought top range backpack after trying many and waterproof bag ..first time in this store, new to area..

Will come again..

Thank you ..

Jack was absolutely brilliant and helped me totally xx
He needs a bonus

Exceptional customer service from Johnathan.
Knowledgeable, helpful, friendly, not in the least pushy.
His approach & attitude persuaded me to make a purchase & made me likely to return.

Stuart your sales man was so helpful nothing wasn't to much bother for him very polite so nice to see someone enjoy and take a pride in his work well done Stuart

Regular user of the collection service, usually very good however did not receive the email advising order was ready for collection, called the Taunton store to confirm delivery.

Hopefully this is only a small disappointment.

The team at Taunton are a credit to the company, one female stands out to me, she is always friendly and helpful, I presume this is based on good training and a willingness to to provide excellent customer care.

I am a match angler, hopefully the restocking at Taunton will happen soon.

Very happy with my experience as a first time camping set up. Made it so easy for and will definatly be back because of such a nice experience. Harry v is an absaloute credit to the store

Served at the check out by an outstanding member of staff, whose name was Lydia. She was smiley and extremely helpful and deserves recognition within the company.

Excellent service.
Needed to buy 3 pairs of walking boots for myself and my children, Lily was very friendly and helpful, she was more than happy to check/get different sizes for us to try and we came away woth exactly what we needed.

We needed advice on sleeping bags, the lady who helped us couldn’t have been more knowledgable or helpful, hence the purchase of two new sleeping bags🥳🥳🥳🥳

We are visiting from Spain and called into the Taunton store, in order to stock up on our walking shoes.
We had planned this stop as we have lived in the South West and relied on your store for the advice of your staff, range of footwear on offer and the good prices with the membership card.
We were not disapointed. Your colleague Jonathan gave us excellent service and advice. We plan to return again next year on our annual visit to the UK.

Jonathan was exceptionally helpful and thoughtful when I was choosing a pair of walking boots. It was also good to engage with him about Longshaw Estate outside Sheffield. Thank you so much.

Jonathon on the shoe section was a great help in choosing the right walking boot. Much more knowledgeable than other in town stores I visited

Excellent service from the team at Taunton Store when I returned a pair of Scarpa Vortex trail shoes that had suffered a manufacturing issue on the flex point of the vibram sole.

Well done to all at the Taunton Store. Good job.

I came in to buy some walking shoes and climbing shoes. Jonathan was very friendly and helpful and checked i was okay before I had to ask! He was very knowledgeable of all the products and was very patient when I was trying on a million shoes haha! Many thanks

Jonathan was super helpful helping me find the raincoat for backpacking. Took his time and nothing too much trouble.

Jonathan was super helpful when selecting new hiking boots. He had really good knowledge on what was best for me and was patient whike I tried on lots of options.

I visited the store and asked a young lady at the till where I would find an item, she responded with an unhelpful general wave in a general direction, made no eye contact and showed disinterest in being able to support. Unfortunately I didn’t get her name.
As I turned to walk in said direction a gentleman named Alex introduced himself and asked a little more about the item size, and with that turned and gestured to for me to follow him to the item. He was so fast that by the time I’d got to where he was he had the item, checked it was the correct one, then carried the item to the till and served me. He made sure to ask if I had any discounts and wished me a good day. This review would have been a 1 at best had Alex not have come to support and it would have been a 5 if my interaction would have been just with him. Thank you Alex for your great customer support.

Was very polite when buying the item
Thank you to Stuart for helping me and my mum